Hotels near kd imports., Chania

Perfect Vacation! My first time in Greece but definitely not the last one. Together with my parents we spent 7 wonderful days. I really have nothing bad to say about this place. Even though I am living on Dubai for the past 10 years and let’s say I am used with a high standard of accommodation and service, this place was top. Very modern rooms, extremely clean place, very delicious food, amazing views, there is a shop right next to the hotel and few beaches nearby and the most important factor that made our stay so memorable are the people!! They are just soooo kind and hospitable! From the moment I arrived, Georgia gave me a warm welcome and I had a very smooth check in. Throughout our stay Iro gave us the best suggestions where to eat, what to visit and helped us to book everything; like she was our personal concierge even though this is not her job, so blessed that we have met her. Every morning we got served breakfast by the lovely Ana and Maria, so accommodating and kind. In the evening, John and Stelios served us delicious food and amazing cocktails. Nonetheless, Mr. Andreas is one of the kindest and hard working person I met! And the one who cleaned our room daily, Efi, took care of the smallest details which made our stay more comfortable. Both myself and my parents felt like we are part of the family and were very sad to leave this place but for sure we will be back! Thank you for this unforgettable experience!

We stayed here on our first time visit to Crete and it did not disappoint! The hotel is in the heart of the Old Town and a few feet from a plethora of restaurants and shops! The hotel is situated in front of the harbor that is buzzing with people and activities. Our room had an amazing sea view! We could not get enough of the gorgeous view! Our room was well-sized and pretty. The hotel staff were very attentive and accommodating. The included breakfast was generous and included traditional Cretan fare with fruits, pastries, eggs, assorted breads, etc., Neo Chora beach is walking distance from the hotel. We spent an enjoyable time on this quiet beach. I would stay here again and wholeheartedly recommend this hotel!

Great place to stay in Chania. It has an excellent location, close to the Old Port, the bus station, supermarkets and shops. The room was cleaned every day and the staff was incredibly friendly and helpful. The breakfast was also really good. 100% recommended!

I booked to Elia in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed ********** immediately and they were trying to find the manager but he was hiding!

I was very pleased with my stay here for 6 nights. I arrived late at night so the hotel reception was a little tricky to find, and I was nervous since all the shops were closed and the streets were kind of empty but actually the neighborhood is entirely safe and right in the middle of all the action. I loved having everything right at my doorstep - restaurants, shopping, the old town center. The room was clean and actually much larger than I expected. Good wifi, powerful air conditioner, comfortable bed. Overall I had a great stay and highly recommend for anyone watching their budget but wanting to be in the heart of everything.

Perfect stay in a lovely small-feel hotel right on the beach. All the staff were very friendly and welcoming. Sam and George in particular made us feel like VIPs! The breakfast spread was one of the best I have ever had in a hotel, with a vast range of cooked and continental options. Everything was spotless. The restaurant offers a good range of drinks and lunch (on the beach or on the lawn) and dinner in the evening. If you fancy a change of scenery for dinner, I recommend walking along the beach at sunset to eat at one of the many excellent beach bars towards to harbour.

Beautiful hotel - away from the crowds. Beautiful views, great cocktails! Great breakfast and evening buffet, beautiful pool, really friendly beach bar staff, great hire car options, and the free bikes and shuttle bus to the local beach is great! The only downfalls were the dated repetitive playlist that was very loud with guests mocking it and wearing their free ear plugs ... BUT, this soon became a positive as the management made a reasonable adjustment to the volume and even turned it off at the beach to allow guests to de compress with only the sound of the waves to entertain. Music playlist might be something they consider for the future. Lunch menu very poor, and don't be fooled by the pizza oven - they don't use this. Instead, what you get is a par made pizza oven baked copy. Wraps appear to be pre made, too, as they are ice cold when served. Only had once as it was overpriced and of poor quality.