Hot spring Hotels in Chaozhou

Location not near the tourist attractions but it is near shopping mall so very convenient. New hotel so everything is quite new. Room is big with modern touch. Bed very comfortable. Very good to have free laundry and dryer. The service by the staff is superb especially when we have issue with washing machine. The only complaint is the small breakfast area with rude local customers who snatch tables when we put our stuff on table (still dare to say table don’t have our name) - they can better control table seating.

Excellent service specially 比西 at the front desk, we don't know how to use DiDi and taxi is never available so he use his DiDi to get us a ride then teach us how to use Alipay on my phone, that's a must have in China, thanks to 比西 he saved the day, thanks again.

Around 5 mins taxi to the entrance of ancient city, great view, excellent room design, particularly like the bathroom design! Exceptionally comprehensive gym equipment, neat and stylish gym environment. Helpful staff who helped to arrange taxi and recommend restaurant. Major complaint was cleaning staff entering my room after I left the hotel despite my Do Not Disturb light was on. I was sure it was on because it is my usual practise, and I double-checked it that morning when I left the hotel. And the room service (which I did not expect) was chaotic. Used towels and bath rope were taken without replacement, and unused towels were somehow rearranged. Filled up some disposable utensils but were not tidily placed e.g. the slippers looked like being casually tossed around on the floor. Instantly realized someone had entered my room when I arrived at my room door that evening as I could see the DND light was turned off. Hotel explained that the cleaning staff was unaware of the DND light. How ridiculous! It was deliberately turned off. Worse, how the hotel tried to keep the hassle low key by offering me free bfast or something was disappointing. I don't think the hotel had geniuely tried to understand how I see it as an intrusion, and how unacceptable that was to me. I did not feel safe when I found out someone entered my room against my will. Probably won't visit Chaozhou again and prefer not to stay with Crowne again.

Ii recently had the pleasure of staying at Hans XiHu for a three-day trip, and I am thrilled to say that we made the right choice. From the moment we arrived, it was clear that we were in for a fantastic experience. First the hotel is small but clean. Our balcony room was well appointed with modern Chinese accents. This addition was a delightful touch and provides a serene space to relax and rewind after a full day of exploring. The location of the hotel was another highlight. Situated in a busy yet safe area, we found ourselves surrounded by a plethora of restaurants and shops, making it convenient to find dining options and explore the local scene. Additionally, the proximity to a park with a small lake was a delightful surprise. We took advantage of this by enjoying peaceful mornings in the park before embarking on our daily sightseeing activities. One of the standout features of the hotel was the complimentary laundry service. This amenity was a welcome surprise, and we took full advantage of it by submitting 15 pieces of clothing for laundering. To our delight, the laundry was returned to us on the same day, washed and neatly folded. This level of service exceeded our expectations and made our stay even more convenient. However, what truly set this hotel apart was the exceptional service provided by the front desk staff. They went above and beyond to ensure our needs were met. From providing valuable recommendations for local attractions and restaurants to going the extra mile in making reservations for us, their attentiveness and genuine care made our trip more meaningful and memorable. Overall, our experience at Hansi Xihu was highly satisfying. The combination of a clean and comfortable environment, a convenient location, surprising amenities like the complimentary laundry service, and the outstanding service from the front desk staff made our stay truly memorable. I highly recommend this hotel to anyone seeking a delightful and personalized experience.

The hotel is minutes away by taxi to the ancient city centre which means bigger rooms at lower prices. It's been opened for a couple of years, and there are minor signs of wear-and-tear, e.g. shower cubicle door leakage, and broken exercise bike in the little gym room. General hygiene is excellent. Sticking to the citrous theme, odours of oranges and mandarins can be found everywhere - from body wash and shampoo, to the complementary tea bags and welcome biscuit. The staff was extremely helpful and well prepared for touristy questions, though the command of languages other than Mandarin Chinese was very limited.

Location is a bit far out from walking. Attraction area. Check in & check out was fast. Was up grade to better room which is more spacious and clean. Which they using technology for lighting, curtain, toilet, TV. Cleanliness room ,as only the aircon take few hour to let the room cool down which a bit down part for me. Overall is recommended hotel to stay.