Popular Charenton-le-Pont 4-star Hotels

The room has no air conditioner, we turned on the fan to breathe for five nights. The carpet was very dirty. Lack of shampoo, body wash, hand wash & lotion. All of them were not ready when we stayed in. Some of the items were empty. I couldn't agree that is a 4-star hotel. Except for those negative comments, the staff were very kind and helpful, we are a family with two little kids, and preferred to change a room with a bathtub. Staff arranged for us to change rooms on the next day. I do appreciate their kind help. The location of the hotel is very convenient. Close to supermarket and Metro. If the hotel improves the room cleanliness and the air conditioner works normally. I will come back to stay again.

We were attracted to this hotel by its low price, and I think that is important to remember throughout this review. For £50 a night you aren’t going to get much! The hotel is well located near to a small shopping center with shops and a bakery. There is also a bus stop outside the hotel which takes you in to the center of Paris in around 10 minutes, and free parking at the front of the hotel. The staff were very welcoming. We arrived at approximately 2030 on our first night. There was no problem checking in and we were relieved to know that there was a bar and restaurant on site as we had my friends daughter with us. However, the staff informed us that the restaurant was closed due to a private party. Essentially, 5 or more coaches of what seemed to be a religious group had arrived and had hired out the entire restaurant. This was not ideal with a child and a diabetic! There are no restaurants within walking distance and we therefore had to muddle our way through ordering a dominos pizza in French online! It would have been good if the hotel had told us that the restaurant would be closed as we would have brought food with us. The numerous coaches also took up most of the parking spaces, which would have made moving the van difficult. We therefore used public transport. On our second night the lifts broke. There was a door to some stairs but the staff informed us that we weren’t allowed to use the stairs. We waited around for about an hour for the lifts to be fixed. Again, this was not ideal with a child after a long day sight seeing!

The room was very neat and well kept. The lighting looked very pretty and it was very good room for a budget hotel. I was completely satisfied with the experience. The room was also cleaned every day which was very good. It also had air conditioning that was excellent as Paris was very hot during my stay. It was located next to a shopping centre(Bercy 2) this was very convenient for me as I was able to get all that was needed inside there. The staff were okay. They were a bit passive aggressive but they did help. I didn’t hear of this 50 euros deposit which I was afraid of when booking this hotel. Instead I paid 4.02 euros as city tax which is understandable as I am staying in Paris. There was also a wonderful pizza shop which was shared with a bakery down the road from the hotel which had amazing pizza and great customer service. Even though the man couldn’t speak any English he was very pleasant. In terms of location, this hotel has a very good public transportation connections with bus stops within walking distance of the hotel which take you to the metro and the metro can take you across Paris. French public transportation was very easy to use and inexpensive. Even though, I felt some passive aggression in my time in France(which I believe is how french people are), I was completely satisfied with my experience and would recommend to people on a budget looking for hotels in Paris with good transportation connections.