Hotels near Nathaniel Russell House, Charleston

My husband and I spent 3 nights in a king suite at the Andrew Pinckney Inn. The room was clean and comfortable. The bathroom, toilet and tub/shower , was small but adequate. Breakfast had more selections than a typical continental breakfast. It was good, but if you want something special and yummy I’d suggest you dine out. The location is great. We, a couple of seniors, walked everywhere. We would stay here again.

I've stayed here in the Renaissance a couple of other times prior to this, and overall, enjoyed my stay. That said, although there was good service, I feel like things are starting to slip, making it more along the lines of a 2 or 3 star hotel, not a 4 star. And it was little things like my water pressure in my shower was horrible, the shower basin flooded, as the drain must have been clogged, and there was peeling paint around the light fixture in the shower. Additionally, the bedside lamp attached to the wall was sagging, so it gave the impression of being a bit ghetto. My bed was okay, but not amazing, and the seating furniture seemed a bit worn. I know it has to be hard to run a 4 star hotel and keep things up to standard, but just from these things being a part of my experience didn't rock my world while there, but I did expect more from the Renaissance and it's 4 star hotel rating.

Staff at the front desk was a bit dismissive and parking costs $20/night. Breakfast not included but there’s a restaurant on site. Pros: - great location, close to attractions, restaurants, shops - Wifi works well - rooms are relatively clean however I found a few hairs here and there - rooms are spacious enough - Check-in is at 4pm officially but our room was ready at 2pm so we could check in - mini fridge in room - the hotel is nicely furnished and decorated - 24-hour fitness center - 2 complimentary bottles of water - Coffee machine in the room Cons: - staff at the front desk could’ve been friendlier - bed too soft and pillows too thick - A/C didn’t work properly—the room was either ice cold or hot

This is an older property that clearly used to be majestic. Today the frame is there but a lack of maintenance shows. The staff were very good. They also have a 24 hour valet. My room had nice high quality furniture - not the cheap crap see in most hotels today. But the carpets were old and dirty, the paint is worn and cracked, and there was mold in the bathroom. The A/C was ok - not great but ok. The room felt humid. But it was very quiet with no street noise or hallway noise. They serve a decent breakfast. The location on Market St is close enough to the action to explain the rates. If this property was out by the airport it would be $59/night. Overall, if being on Market St is important then it's fine. But if a clean and shiny hotel is important this isn't the place. Bottom line, I'd stay here again if I needed to be in the area. Mostly because of location and staff. Without that I wouldn't return.

Friendly, helpful staff. Enjoyed our stay. Walkable to downtown.

The room was clean and in good shape. My problem was we were not able to close the black out curtains and a bright street light shone in. The room had no view except for the air conditioning units. This disturbed our sleep all night. The food was good but a bit pricey. The service was good and the staff that we met were friendly. Over all I probably would stay here again, but ask for a better room.

I was pleasantly surprised after reading the various reviews on this hotel. We attended a birthday party for a relative. The party was in one of their private rooms with a bartender. The plated food (chicken or salmon) was excellent.) The hotel rooms were clean and in good condition. And, the beds were extremely comfortable. I was really impressed with the handicapped accessible room that we needed for my husband. It was large with a really huge bathroom. The staff was the reason that I gave this hotel a four-star review. They were friendly and readily accessible when we needed information or support. A special thank you to one of the bell captains who brought a wheeled cart to take over forty gift bags down to the party room. Again, good service. Coming from a metropolitan area, I am comfortable giving tips for service. We also enjoyed the hotel restaurant. The menu was large enough with a great breakfast buffet. The food was very tasty and varied. There was made to order omelets included with the brunch. It was the first time that I saw smoked salmon and grits on a breakfast buffet, but it made me happy. We ate a number of lunches at the same restaurant. Their Nicoise salad was excellent, very well priced, with a piece of cooked-to-order tuna. It was beautifully plated and delicious. The drinks from the bar were not over-priced. The cocktails were excellent. We didn't have cars and quickly could have Ubers drive us to different sites. I'd return if in the area.

The environment of the hotel is very good, the air is fresh and the environment is beautiful. Opposite the room is the harbor where the yachts dock. Going out for dinner is a bit awkward, and there is no problem with driving. However, the hotel has a shuttle bus to and from the city center, so overall it is ok.

Based on all the good reviews, I was looking forward to my stay here. However, I was extremely disappointed with this hotel. I didn’t realize how old the hotel is. I thought I was at the wrong location when I pulled into the parking lot. The room assigned to me had a musty smell, the bathroom sink was cracked and both door handles were separating from the bathroom door. The front desk lady offered to move me to another room when I mentioned the issues with the sink and door handles. My main purpose for bringing these issues to the front desk’s attention was to make sure they were aware of preexisting damage to the room so I would not be charged. I found out that they were already aware of these issues, but they are still renting the room as is. The lady at check in was cordial. However, the young lady at checkout needs additional customer service training. She was very rude. She did not smile when I approached her. She simply said “How can I help you?” in a nasty manner. After turning in my keys, she asked me if I wanted a receipt. I said “Yes, please.” She handed me my receipt. I said “Thank you.” She said absolutely nothing. How rude was that? The proper thing would have been to ask me how my stay was, thank me for staying there and to ask me to come again.