Popular Charlotte 4-star Hotels

My stay at the hotel was very comfortable but I was surprised to find that the hotel does not offer a complimentary bottle of water which I think is a must for a traveler coming from far off places. I have to go outside searching for a water bottle.

We stayed for one night while on a road trip. The hotel is quite nice and easy to get to. The room was clean and spacious. They accommodated an early check-in which was convenient. Parking is $25 a night. 2 coffees and three muffins in the morning was $27. 😐 In the middle of the night 12:15-1:15 am there was a disturbance on our floor. Yelling, slamming doors etc. I tried calling the desk several times to report it but didn't get an answer. I didn't feel comfortable addressing it on my own as I was traveling with my young kids. I kind of felt trapped in the room....I don't blame the hotel for the disturbance but I do hold them accountable for the front desk not answering the phone. I mentioned the issue to the staff upon check out....they appeared genuine in their apology.

Very clean hotel, giant space inside room. The hotel is a very tall building located at a preferred location in the downtown Charlotte area. The hotel services are very inclusive, you get whatever you need immediately.

Traveled here for my 40th birthday with friends. Hotel parking lot & roads are under construction but inside the hotel was nice. We had a problem with our room but immediately they changed my room with no problem. The hotel has a roof top lounge that was great. Also it has other restaurants & bars inside. We enjoyed our time there & barely left the hotel because it was so much to do in the hotel. It was worth the stay.

When I first walked in the hotel, I was nervous that it was going to be a little dated, as the main lobby has a fairly old style to it. This was an extended business trip (6 days) so my hopes had been a little higher that they usually are when traveling for work. Once your past reception, the rooms are very modern, with plenty of charging points and USB ports for plug free charging. The room was also very large, with 2 kingsize beds and a large bathroom. The staff are incredibly friendly, and really will go out of their way to help. Word of warning, they aren't the best at having guest parcels delivered, as they will store them in corridors and struggle to find them. I eventually managed to convince them to let me go ”back stage” and look myself, and I found my parcels in a corridor outside the mail room. The bar/restaurant at the hotel is well stocked, and the food is amazing. The choice at breakfast is also excellent, with the option of fresh made omelettes as well as the typical buffet. The hotel is linked to a YMCA fitness centre that is free for guests to use. It's a very modern gym with lots of cardio and resistance training equipment. They also have a large pool and sauna, as well as a half basketball court. Overall, an excellent hotel, friendly staff, and great facilities.

Very disappointed in our experience at the DoubleTree. We are Hilton Honors members and have stayed at numerous Hilton properties all over the world. Would never return to this establishment nor recommend it. Checked in after at about 5:45pm on New Year's eve for a quick one night stay after visiting Charleston but flying out of Charlotte. Stopped in the room to drop our bags and then left for NYE dinner at the Capital Grill. While eating, we received notice our flight to Chicago was cancelled for the second time. We were frantically trying to figure out how to get home the next day and found a flight leaving in 90 minutes that had seats available. We left our unfinished dinner and drinks, rushed back to the hotel on Lime scooters, ran and grabbed our bags, ran to the car, and drove the the airport. While my husband drove, I was on the phone with the airline trying to book our flights since it was too close to departure time to be done online. We arrived and were able to secure seats and make it through security with about 20 minutes to spare. At that point, I called the DoubleTree to see if there was anything they could do since we would not be staying there. I spoke with Dina at the front desk who seemed very empathetic to our situation and said how sorry she was for us, how frustrating that must be ”honey,” etc, etc. She said that sadly it was too late for her to do anything and that if we would have stopped at the desk, she could have done something. I explained again we literally had no time to do that, and she said I could call Hilton Honors and they would likely take care of it. So, that's what I did. Hilton Honors rep was great and said it was the hotel's decision, so they would call them for me and I should stay on the line. Immediately, I felt relief. The woman I had just spoken with was kind and understand and would help us; I knew it. Sadly, I was very wrong. Hilton Honors said the hotel was refusing to credit us. I was so confused-why would someone make it sound like she was understanding and kind when in fact that was not at all the case? That is so completely rude and disingenuous. I chatted with another DoubleTree person at 1am that morning when we landed, and she gave me the name of the managers to call on Monday. Today, I called and asked to speak with the manager. I was not allowed to until I explained the entire situation. Again, I was met with empathy and understanding from a different employee. She listened and apologized and said she would speak with the GM and call me back. I just heard back from her and again, they are refusing to give us any credit back. Not the way a business should run and not the way Hilton Honors members should be treated. You are much better off staying at one of the other Hilton properties in the area. In fact, the Embassy Suites in downtown Charlotte was great to us when we arrived on Christmas night and stayed open later at the bar for us.

We booked this hotel only because I have been an IHG member for some time and saw this availability. We usually stay at a Hilton/Marriott brand but decided to do something different. Valet and check-in went smooth, and the rooms are extremely clean and well taken care of. After taking a shower later that evening, I heard this noise, and I thought I was back in the 80's during my party/club days. We were on the 18th floor and the roof top bar is on the 19th. LOUD! I quickly called the front desk and the nicest receptionist ever apologized, immediately found us another room, and sent help to assist with the move. Awesome. Everyone from the valet to receptionist, to the event coordinators were very helpful and understood that we were guests. Good service makes a huge difference. Great place to stay, we will definitely be back. Highly recommend this property

This is a beautiful hotel. The hotel was clean and inviting. The staff was very friendly and welcoming. As soon as we entered the hotel they were ready for us. Our room was very nice and spacious. I loved the long couch, which was great for lounging. The view was good. The bathroom was very clean and comfortable. The TV wasn't loud enough, but that was the only downside.

We loved everything about our stay in Charlotte. We are long time lifetime titanium elite members so we’ve stay in countless hotels over the years. This hotel was one of my favorites. The beds were comfortable, rooms were quiet and the concierge lounge was well stocked with snacks/drinks all day. We will definitely return to this hotel in the future.

Step inside an artistic AAA Four Diamond Charlotte boutique hotel dreamscape at Grand Bohemian Hotel Charlotte, Autograph Collection. Located in the heart of Uptown Charlotte, our pet-friendly hotel offers easy access to all the vibrant downtown destinations, from Truist Field to Romare Bearden Park to the NASCAR Hall of Fame. After an event-filled day, unwind in Argentinian-influenced hotel rooms, complete with cultural design elements and luxury amenities. Dine at one of our eclectic restaurants, then relax with a glass of wine at our rooftop bar overlooking the Uptown cityscape. Elevate your group meeting in our versatile event spaces, steps away from Charlotte’s business district and convention center. When you host your wedding or event with us, you'll enjoy the attentive service of our dedicated team, modern technology, and chef-inspired catering. Whatever brings you to the city, Grand Bohemian Hotel Charlotte, Autograph Collection gives you plenty of space to wander.