Panorama Hotel Prague

Panorama Hotel Prague Reviews

Panorama Hotel Prague

Milevská 1695/7, 140 63 Praha 4-Nusle, Prague, Czech RepublicView Hotel Details
Panorama Hotel Prague
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Panorama Hotel Prague Guest Reviews

4.1/5
Very Good
44 review
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness4.4
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All Reviews(44)
Positive reviews(41)
Reviews with photos/video(10)
Awesome stay(16)
Easy to get around(8)
Convenient location(8)
Close to metro(6)
Clean and tidy(5)
Negative reviews(3)
Guest User
Superior double Room
Stayed in 2024 年 5 月
Couples
1 review
5.0/5
Outstanding
Posted on 2024 年 5 月 12 日
The staff was so friendly, everything about the hotel was spot on and the room me and my partner stayed in was very clean and looked after
Response from Property: Dear Guest,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with a perfect service! Once again thank you very much for such a nice review and we hope to see you soon again!Best Regards, Ivan Dvořák, General Manager
Jer Tao
Superior twin Room
Stayed in 2024 年 5 月
Friends
1 review
4.2/5
Very Good
Posted on 2024 年 5 月 6 日
Although the hotel and the room facilities feels a little aged, but really enjoyed the entire stay!
Response from Property: Dear Jer Tao,Thank you for your feedback, but mostly for choosing Panorama Hotel Prague for your stay. We are pleased to hear such a nice review. We really appreciate your positive feedback and we look forward welcoming you in Panorama again!Sincerely, Ivan Dvořák, General Manager
Baoling
Superior twin Room
Stayed in 2023 年 9 月
Friends
1 review
2.5/5
Posted on 2023 年 10 月 13 日
Arrived at the hotel and deducted 1500 CZK deposit, it's been more than half a month since I checked out and I still haven't gotten a refund!
Response from Property: Dear Baoling,First of all thank you for choosing Panorama Hotel for your stay in Prague, but we are sorry that your stay was not exactly what you wished for. We did immediately get in touch with our reservation department to properly check your case and we can confirm that we are not blocking any money of yours, there was just a pre-authorization payment that needed to be unblocked and unfortunately it takes longer than usual for your bank, but we would like to ensure you that we did not take any extra money from your account that we would be keeping - just the process of getting the money back (unblocking of the payment) to your account takes longer than usually and we are sincerely sorry for that. We hope that the situation is clearer to you now, but in case of any further assistance with this issue do not hesitate to get in touch with us.Best Regards, Ivan Dvořák, General Manager
Guest User
Executive double Room
Stayed in 2023 年 12 月
Business travelers
2 review
4.0/5
Very Good
Posted on 2024 年 1 月 8 日
Hotel in a convenient location (close to the metro station). Price conditions are very affordable
Response from Property: Dear Guest,We are pleased to hear such a nice review from you. We appreciate your positive feedback and mostly that you had an enjoyable stay in our hotel. Once again thank you for staying with us and we hope to have a chance to welcome you in our hotel again!Best Regards, Ivan Dvořák, General Manager
MAHFOOZ Ahmed
Superior double Room
Stayed in 2024 年 6 月
Solo travelers
1 review
2.7/5
Posted on 2024 年 6 月 25 日
It's just ok hotel. Nothing special.
Response from Property: Dear Mahfooz Ahmed,Thank you for your review, but mostly for staying with us - we will do our best to improve our services to the highest satisfaction of all our guests!Best Regards, Ivan Dvořák, General Manager
Guest User
Deluxe twin Room
Stayed in 2023 年 6 月
Solo travelers
3 review
3.5/5
Posted on 2023 年 8 月 14 日
While the outside of the hotel come into years the interior is well maintained. Rooms are okay size and tidy and clean. The breakfast is solid however, I did not order breakfast before (was walking in) and was treated as a 2nd class customer. In fact, I had to wait until other customers (who were behind me in the queue) were processed at the breakfast entrance.
Response from Property: Dear Guest,Even if not all the aspects of your stay were absolutely perfect, we appreciate your feedback, since knowing the opinion of our guests is important to us. We are very sorry for your experience when entering the breakfast place, but it seems there had to a big misunderstanding at the breakfast entrance, since we definitely do not differentiate between our guests - each of them is treated the same way. Once again we apologize for that, but besides that we hope you had a really enjoyable stay with us and to see you back in Panorama Hotel Prague would be a pleasure for us!Best Regards, Ivan Dvořák, General Manager
Guest User
Superior twin Room
Stayed in 2024 年 6 月
Solo travelers
3 review
4.5/5
Great
Posted on 2024 年 7 月 2 日
The hotel is in a good location, but the building is a little old. The style is similar to the decoration style of county hotels in China around 2010, which is nostalgic. But in a popular tourist city, with such a location and such a price, there is nothing to complain about. The swimming pool costs money. In addition, China's UnionPay card is not accepted. Now many hotels, restaurants, and even cafes can be paid with China UnionPay credit cards. I don't know if their hotels are backward or despised? In addition, the Czech Republic is an EU country that retains the Czech rona payment. If you don't have Czech rona cash, there is a self-service exchange machine at the hotel's revolving door. For example, the exchange rate for the euro is 1:21.6. The exchange shop in the city is 1.24.2. And if you go to the mall to consume, some of them use 1:20 for euros. So it's up to you to choose. The hotel front desk did not prompt the self-service exchange machine. This service is not in place. I can still choose this hotel next time. In fact, it is very convenient to take a taxi to anywhere, and it is not far away.
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Response from Property: Dear Guest,Thank you for your review. We really appreciate your feedback and mostly that you took your time to write us a review, even if some aspects were not absolutely perfect. Besides that we hope you had a pleasant stay and we really look forward welcoming you in our hotel again!Sincerely, Ivan Dvořák, General Manager
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Superior twin Room
Stayed in 2024 年 6 月
Family
20 review
3.5/5
Posted on 2024 年 6 月 8 日
The room had a strange smell. The decor is old but basically clean. The biggest problem is that the hair dryer can only blow for 30 seconds at a time, and then you have to wait for several minutes before you can continue to blow your hair, which is very annoying.
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Response from Property: Dear Guest,Thank you for your feedback, we always appreciate to know the opinion of our guests. We are glad that you enjoyed your stay with us, except the little inconvenience with the hair dryer. Besides that we hope you had a really pleasant stay with us and to see you back in Panorama would be a pleasure for us!Best Regards, Ivan Dvořák, General Manager
Anonymous User
Superior twin Room
Stayed in 2024 年 6 月
Business travelers
15 review
5.0/5
Outstanding
Posted on 2024 年 6 月 19 日
The room is very clean and comfortable, with complete surrounding facilities
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Response from Property: Dear Guest,We are very pleased to see such a nice review from you. We really appreciate your positive feedback and mostly that you enjoyed your stay in our hotel, especially when it comes to our comfortable and clean rooms. We hope it was a pleasant stay for you and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager
María A Tomas
Superior double Room
Stayed in 2023 年 12 月
Couples
5 review
4.5/5
Great
Posted on 2023 年 12 月 26 日
Everything very good in general. From room to room you can hear a little, the facilities are old... but the beds are very comfortable and the tub in the bathroom makes a difference. We ordered a drink at the bar and some pizzas that honestly could have been better... it is evident that the pizza is frozen. The waiters and receptionists were very friendly, as were the spa staff. Another positive thing is the location of the hotel, metro station and shopping just a two-minute walk away. All services at hand.
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Response from Property: Dear María A Tomas,We are very pleased that you had such an enjoyable stay with us. We really appreciate your positive feedback and mostly that you fully enjoyed your stay in Panorama Hotel Prague, especially when it comes to the way that we do take care of our guests. We hope to have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager
Guest User
Superior double Room
Stayed in 2023 年 11 月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2023 年 12 月 2 日
It's older but still very comfortable to live in. What I'm a bit dissatisfied with is that the gym and swimming pool have to be charged separately. The transportation nearby is very convenient. There is a large shopping mall downstairs.
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Response from Property: Dear Guest, we sincerely appreciate your very nice feedback. We are sorry for the little inconvenience with the “fee for the pool", but it is not exactly like that. Just not all the rooms have a free access to the wellness zone automatically included. The rooms and their prices differentiate by the level of services automatically included. We hope it makes the situation a little clearer to you now, but mostly we hope that you had a really pleasant stay with us.King Regards, Ivan Dvořák, General Manager
Thomasliudafa
Superior double Room
Stayed in 2023 年 11 月
Solo travelers
7 review
5.0/5
Outstanding
Posted on 2023 年 11 月 10 日
The room is comfortable, the breakfast is delicious (especially the local soup, drink it in winter and warm your stomach), the transportation is convenient, it is close to the highway, and it is convenient to travel by car; it is close to the subway station, and it is convenient to go to Prague Old Town.
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Response from Property: Dear Thomasliudafa,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, especially when it comes to the location of the hotel and our delicious food. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager
arheyhey
Superior twin Room
Stayed in 2024 年 5 月
Family
3 review
3.7/5
Posted on 2024 年 5 月 6 日
After booking a twin room and checking in at the hotel, only the king bed was left, so I had no choice but to ask for it. The front desk sent welcome wine to the lobby as compensation. The room facilities are actually quite old. It would be better to stay on a high floor. Although there are 4 elevators, they are full of people during the morning peak hours (breakfast). People below ten floors can hardly get into the elevator and can only take the stairs. 😂 The breakfast was okay but not rich. There are many roads built around the hotel. At night, I couldn't find the road and had to go around in a long circle to get to the hotel entrance. There is a large mall next door that can satisfy Asian appetites.
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Response from Property: Dear Arheyhey,Thank you for your review and mostly for your feedback. We are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager
Tina_Cheng
Superior double Room
Stayed in 2023 年 10 月
Business travelers
23 review
4.0/5
Very Good
Posted on 2023 年 11 月 21 日
Good value for money Room comfortable The location is very good. It’s convenient to call a taxi. There is a big shopping mall nearby walking distance
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Response from Property: Dear Tina Cheng,First of all thank you for choosing Panorama Hotel for your stay in Prague, but also thank you for your nice review. We are very happy that you enjoyed your stay with us. Once again thank you for your review and we hope to have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager
Guest User
Superior twin Room
Stayed in 2024 年 1 月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2024 年 2 月 19 日
Not bad, the surrounding area is spacious and there is plenty to eat. The hotel's breakfast is quite plentiful and the price is reasonable. I will come here again next time if I am on a business trip. Not bad!
Original TextTranslated by Google
Response from Property: Dear Guest,We are very pleased to hear such a nice review from you. We really appreciate your positive feedback and mostly that you had a very pleasant stay in Panorama Hotel Prague. Thank you very much once again, we will be very happy to see you back!King Regards, Ivan Dvořák, General Manager