Hotel Premium Chaves - Aquae Flaviae

Hotel Premium Chaves - Aquae Flaviae Reviews

Hotel Premium Chaves - Aquae Flaviae

Praça Brasil, Chaves, Vila Real District, 5400-123, PortugalView Hotel Details
Hotel Premium Chaves - Aquae Flaviae
Hotel Premium Chaves - Aquae FlaviaeHotel Premium Chaves - Aquae FlaviaeHotel Premium Chaves - Aquae Flaviae
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Hotel Premium Chaves - Aquae Flaviae Guest Reviews

4.3/5
Very Good
54 review
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(54)
Positive reviews(48)
Reviews with photos/video(5)
Negative reviews(6)
LFernandes
Standard Room
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Amazing Hotel
Guest User
Standard Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
We loved it. This is the second time we have been there and we are always very well received and served.
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Guest User
Standard Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 26, 2024
It is a very good establishment, with spacious, bright, comfortable rooms. I have returned several times, and always with the same level.
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Ramón
Standard Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Hotel is well located, a stone's throw from the centre and next to the riverside promenade. Nice pool, with towel service and cafeteria. Although the water was a bit cold and the children splashed too much by jumping in and out. Very complete and varied breakfast. Recommended.
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Aurelio
Double or Twin Double or Twin Standard
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Excellent hotel, everything perfect, clean, good breakfast, wonderful staff
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André
Standard Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Well located, very close to the historic center and a pleasant park by the river. Very good price-quality ratio. Quite clean and well maintained.
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Guest User
Standard Room
Stayed in May 2024
Couples
14 review
4.5/5
Great
Posted on May 14, 2024
Clean room, located close to the river. Very friendly staff.
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Antonio
Standard Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 2, 2024
good hotel overall good breakfast. good wifi.... all good
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João Pedro Mar
Standard Room
Stayed in Jul 2023
Couples
2 review
2.0/5
Posted on Jul 9, 2023
The room's window, in addition to not opening properly, was completely dirty, we couldn't even see outside, in addition to the lack of empathy from the hotel and its staff, as soon as we checked out they said we couldn't stay in the hotel or in the hotel pool. ! In their own words, “at most you can stay for half an hour” completely ridiculous, we went to Chaves to take advantage of the good weather and heat, we chose a hotel with a swimming pool as ALL allow customers to stay until the end of the day. Your arrogance earned you a 0 rating from me! I ended up leaving without even enjoying the pool! Completely horrible, I don't recommend it.
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FernandesSergio
Standard Room
Stayed in Nov 2022
Solo travelers
2 review
4.5/5
Great
Posted on Nov 4, 2022
Well located with several accesses, the room is well equipped and clean. Excellent meals. I recommend
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Guest User
Standard Room
Stayed in Feb 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2023
Beautiful and comfortable environment
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Guest User
Stayed in Oct 2024
Couples
3.0/5
Posted on Oct 6, 2024
This hotel is well situated and has spacious rooms and we were able to park our motorbikes outside the front entrance. WiFi and TV was good. However there were a few not so good points. Housekeeping was poor. We had to ask for basic amenities and the bathroom had a bad smell. Breakfast choices were limited and there was no variety.
cathalmacdomhnaill
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Jul 4, 2024
Travelling from Santander ( H O G) to Faro, we decided to visit Chaves and stay at this Hotel. The reception staff were friendly and helpful,loved the availability of the underground parking, The Room was immaculate and very comfortable, although no iron in Room and be careful if you are going to take a Bath, very slippery! Would have loved to use the pool but it was out of use during our duration! Breakfast was spot on, plenty of choice, overall experience was a very pleasant and positive one! Chaves well worth a visit!
Response from Property: Dear Mr. Cathal Mac Domhnaill, Greetings from Premium Chaves Hotel. Thank you for taking the time to provide your positive feedback regarding your recent stay with us. Regarding your observations we inform that we have laundry service for our guests. We are sorry that you could not use our swimming pool, that is fully operational now, but we had to make an intervention regarding the infraestructure. We hope to welcome you again any day. Best regards, General Manager
2wheels2wings
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 23, 2024
Very well received, kind and dedicated staff, we travelled on a motorcycle which was aloud to stay in the front of the hotel, where it was safe. The room was very nice and quiet. The shower was very good, the breakfast exceeded the expectations.
Guest User
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 29, 2023
I went to Chaves and decided to stay at this hotel because another one was no longer available. It turned out to be an excellent decision. The rooms are good; the common areas are very good; the availability and friendliness of the staff is impeccable; and they were kind enough to offer me breakfast, which wasn't included in the booking. What's more, the price is fair, especially considering the quality of the space and the services. Congratulations! You've won a customer.
Response from Property: Dear client Thank you very much for your opinion about our hotel Nothing can be better than win a client because of a quality of a hotel, and we are very proud of it. I will tell all my staff about your ipinion, and we hope to see you again in the future. Best regard´s Duarte de Oliveira manager of the hotel