The Mousetrap Inn

Steve and Michelle were excellent hosts in their lovely 'The Mousetrap Inn'. I was travelling solo and stayed in one of the ground-floor rooms, and I was so happy. The room was spotless, and fresh, oh and that bed was just so incredibly comfortable. I was greeted as a friend and looked after, the staff were just as wonderful. I couldn't fault the accommodation or the food at all. Besides being spoilt the village is beautiful, I would recommend getting up early before the visitors arrive for happy snaps.

A wonderful stay at the Mousetrap Inn in the most idyllic surroundings. Fantastic hospitality from a family run business providing the most delicious meals & an incredible selection of drinks! Thank you so much for the stay, we will definitely be back soon! Amy & John

The Mousetrap was a short walk from the Centre of Bourton-on-the-Water, so very conveniently situated. When I stayed it had no parking facilities, perhaps because work was being carried out on part of the building, I'm not sure. We parked in the Royal British Legion car park, which was a 5 minute walk away. The room and bathroom were, in my opinion, tired, and needed sprucing up. Paint was peeling off in the bathroom and the electric shower only worked if you kept your finger on the 'start' button. The basin didn't drain properly. On the plus side, the staff were very helpful and the room clean and comfortable.

We had a lovely one night stay at the Mousetrap Inn. We've booked again for 2025 as we fell in love with the inn and the village instantly. The rooms are small yet cosy with large wardrobe and lots of floorspace. The bed was the most comfortable bed I've ever slept in away from home and I got lost in the pillows by the morning! The room had everything we needed: comfy bed, chair, tea making facilities, TV, wardrobe, toiletries and a fan! The new decor is lovely for the room and definitely fit into the feel of the inn. There is a small car park outside but what do you expect for an olde little village? There are plenty of parking spaces outside near the village which is only a 2 - 3 min walk away. We didn't eat in the pub as we found it a bit pricy but there were plenty of customers sitting for their meal so it must be good! We will try the food in 2025. We didn't need help from the staff but we heard a young barman asking a lady if she needed help carrying her bags which was nice to hear. The only issue we had was with the curtains in our room - they didn't close properly so light came in but this is something the hotel can resolve easily but it didn't bother us enough for a complaint or bad review! Ignore the negative reviews, this little place is a slice of paradise!

Fantastic olde world inn so close to the river and fabulous areas to walk bedroom was small but more than adequate for our stay our evening meal was delicious and a big big thank you to our host who took us to Hawkstone brewery in his car thank you so much for your kindness All the staff were so friendly Well done 👏👏🌈🌈

We were supposed to be staying at The Mousetrap this weekend, but due to unforeseen circumstances, they couldn’t accommodate our booking. Michelle was brilliant, great example of putting the customer first and went out of her way to find us replacement accommodation - we’ll definitely be rebooking for our next visit.

This Inn is within walking distance of the beautiful village of Burton on the Water. We arrived on a busy Saturday afternoon so staff were under pressure. The lady of the house is very friendly and helpful. We were shown to our room by her and she explained about making a dinner reservation as they were extremely busy, this was helpful. It is advertised that there is parking available. We were unable to park in their parking (max 5 cars) during our stay as they were always taken, not enough spaces if every guest drove a car so bare this in mind. Breakfast service was extremely poor, there is relaxed and then there is the mousetrap in relaxed! Normally people like their tea and toast with their breakfasts and not when breakfast is finished. Toast was burnt, ordered fried eggs and received poached eggs. Very disappointing breakfast service however the food was tasty. Breakfast staff seem very unorganized and only one person seemed to be on each morning. Our bedroom wasn’t like the pictures, the ensuite was very small and a lot of mould in it on the ceiling which isn’t ideal. We also noticed that our ceiling was leaking on the morning of departure. Bathrooms didn’t seem to be cleaned from the night before with no toilet paper in them at breakfast time. Location is very good, restaurant and bar has great potential but the accommodation lets this place down, big time.

A truly awful experience with the Mousetrap Inn. They cancelled my booking 4 days before my stay and then refused to help me sort out the refund through the booking company. It took ages to organise the refund as it had gone past the cancellation date. Not only was a left without a booking the weekend I was supposed to be away, I was also left to sort it out when they were the ones who cancelled my stay, I certainly wouldn’t recommend them to anyone. Plenty of other rooms in the area with much better customer service.

Internet was poor. Room very small and in need of refurbishment. Breakfast was cold and over cooked.