Imperial Mountain Resort Chengde Reviews
Imperial Mountain Resort Chengde
North No. 1, East Bifengmen Road, Shuangqiao District, Chengde, Hebei, 067000, ChinaView Hotel Details
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Imperial Mountain Resort Chengde Guest Reviews
4.7/5
Outstanding
411 review
Verified reviewsLocation4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(411)
Positive reviews(398)
Reviews with photos/video(167)
Classy environment(101)
Garden view(55)
Tasty food(30)
Well designed(22)
Tasty restaurant(20)
Parking difficult(18)
Close to scenic area(10)
Friendly front desk staff(9)
Negative reviews(13)
Guest User
Mountain View Double Bed Room
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Sep 25, 2024
Beautiful scenery, good breakfast. They upgraded us to a better room and got some mid-autumn gift.
Response from Property: Dear valued guests,Thank you very much for choosing to stay at Jiwanglou Hotel in Chengde and leaving a valuable review. Our hotel has always adhered to the service宗旨 of providing our guests with a thoughtful and detailed stay experience, so that they can enjoy elegance and comfort, and provide the best service to our guests with all our hearts. Treat our guests like our family and provide them with the warmth of home. Jiwanglou Hotel looks forward to your return with all its staff!
Guest User
Mountain View Business Suite
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Nov 10, 2024
Hotel is beautiful and the service was top notch. Upon arrival, the front desk let us know that the room we had booked online didn’t have a great view, so they automatically upgraded us for free, without my even having to ask. Rooms were comfortable and clean. The outdoor grounds are beautiful and relaxing. We had breakfast in the hotel restaurant and it was an elegant array of Chinese dishes along with a few western options.
Location is ideal—within walking distance to the Summer Mountain Resort and restaurants and shops. Would definitely recommend this as a high-quality hotel for a stay in Chengde.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Brent
Mountain View Double Bed Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Nov 6, 2024
This is a wonderful hotel in a great location within the Chengde Imperial Resort, which was ideal for my visit. It bis an easy walk into the town with many shops and restaurants in close proximity. The hotel is beautiful with its historical architecture. The room I had was large and comfortable and had all the amenities that I needed. The staff were very attentive and helped me organise taxis to visit the outer temples and to the station when I left. An excellent buffet breakfast was included in my stay and the restaurant staff were very helpful.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Chui Kwok Fai
Superior Double Room
Stayed in Feb 2024
Couples
3 review
Amazing
Posted on Mar 31, 2024
Imperial Mountain Resort Chengde is within walking distance of the UNESCO Mountain Resort, super convenient. It is also close to the old town with many restaurants. The staff is very helpful and polite. The breakfast serves mainly Chinese food but is of good quality. There are nice courtyards for relaxing walks, frequented by a few deer.
Response from Property: Dear guests, thank you very much for staying at Chengde Imperial Mountain Resort and participating in the review. Chengde Imperial Mountain Resort is famous for its exquisite gardens, antique buildings and historical and cultural environment that can be enjoyed everywhere, which can be lived, visited and appreciated. Immersed in this garden-style hotel where nature and palace culture are integrated, you can truly feel the feeling of being close to nature away from the city, and welcome you to stay again.
努尔哈赤
Superior Room (2 beds)
Stayed in Feb 2024
Solo travelers
11 review
Great
Posted on Mar 10, 2024
Nice stay close to the main tourist attractions of Chengde. Gives the ambience like you live in the summer residence. Rooms are renovated and have all necessary amenities. Though the walls are a little thin. We were woken up both morning by loud voices in the corridor (other guests or cleaning staff).
Breakfast is Chinese and not served as buffet during off-season. I would consider it rather basic but good quality.
Highlights are the deers roaming around the hotel area freely.
Response from Property: Dear guests, Hello! Thank you very much for staying at Qiwanglou Hotel and participating in the review. Qiwanglou Hotel is famous for its exquisite gardens, antique buildings and historical and cultural environment that can be enjoyed everywhere, which can be lived, visited and appreciated. In this garden-style hotel where nature and palace culture are integrated, you can truly feel the feeling of being away from the city and close to nature, and you are welcome to stay again.
Toni
Superior Room (2 beds)
Stayed in Sep 2023
Family
1 review
Amazing
Posted on Oct 7, 2023
Being a part of Chengde Imperial Mountain Resort, the hotel is one of Emperor Qianlong's 36 scenic spots of Chengde (#6). The hotel itself has a lot of historical value, not only the building but the garden areas. The tree in the middle of the compound is 300 years old and has been here since the beginning.
Pro: location is one of the best if you're looking to visit Chengde Imperial Mountain Resort (500m away from the front gate), the rooms & beds are clean and comfortable.
Con: one downside is that the breakfast buffet area, the facilities are dated and the breakfast options are geared towards more Chinese style breakfast, no Western continental breakfast here so come prepared.
Response from Property: Thank you for choosing to stay at our hotel, please forgive us for unpleasant stay. We will improve the service skills of our employees and improve our facilities. There will be a better service experience next time.
马雅
Mountain View Family Room
Stayed in Feb 2023
Family
8 review
Outstanding
Posted on Mar 5, 2023
The hotel was perfect in every respect.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Sofia Shakil
Superior Double Room
Stayed in Jun 2023
Couples
3 review
Great
Posted on Jul 17, 2023
Excellent location and the restaurant food was superb. We really enjoyed our visit!
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Family Room
Stayed in Apr 2023
Family
1 review
Outstanding
Posted on May 28, 2023
Very nice hotel, very calm and location is very convenient to visit the city.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in Apr 2023
Family
3 review
Amazing
Posted on Jun 25, 2023
Perfect location, classic Chinese courtyard style hotel.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in Mar 2023
Travel with friends
2 review
Amazing
Posted on Apr 16, 2023
Great experience and convient with a baby.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Garden Suite
Stayed in Oct 2024
Travel with friends
11 review
Outstanding
Posted on Nov 24, 2024
The environment is simple, the rooms are clean and sanitary, the facilities are intact, and the classical garden architecture with elegant environment is worth recommending. The service is very satisfactory. Thanks to Ms. Zhang at the front desk for consulting before and explaining clearly. Special thanks to Manager Feng for helping us deal with many problems. The food in the restaurant is also very good.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓，您好！非常感謝您的大加讚賞。感謝您選擇入住承德綺望樓賓館。綺望樓賓館一直致力於成為每一位賓客的家外之家。乾淨整潔表裡如一是我們的服務基礎，有問必答有求必應是我們的服務要求，有禮有節不卑不亢是我們的服務態度，用心做事用情做事是我們的服務追求。每個城市都藏着令人回味無窮的魅力，每一家賓館都孕育着温馨甜蜜的回憶。我們希望能成為您記憶中温暖又獨特的一章。承德綺望樓賓館全體員工期待您的再次光臨。祝您生活愉快，工作順利。
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
14 review
Outstanding
Posted on Nov 18, 2024
The hotel is right next to the Mountain Resort. It was originally a place where the princes read and admired the moon. There are ancient trees, clean and comfortable rooms, free parking, breakfast on demand, and polite and considerate waiters.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！感謝您入住承德綺望樓賓館，並抽出寶貴的時間分享您的評價，也感謝您對我們賓館各方面的認可及喜愛。承德綺望樓賓館是中國古典園林式精品酒店。主殿"綺望樓“建於1750年，是清代皇帝讀書賞月之所。賓館在建築設計上充分尊重歷史同時又亦提供賓客最舒適的現代享受。賓館新增加的旅拍項目加上賓館的紅牆綠草，非常適合打卡 拍照 留念。希望您在綺望樓度過了美好難忘的時光，也期待您的再次下榻！
Anonymous User
Queen Room With Courtyard View
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Nov 3, 2024
Close to Chengde Mountain Resort, it is also considered a part of the Mountain Resort. It is antique and has the style and characteristics of Beijing-style Qing Dynasty architecture. You can experience the feeling of living in an ancient building.
There is also a deer park in the hotel where you can watch cute sika deer~
Booked on Ctrip, the price is reasonable, and breakfast and in-room drinks are included.
The location of the hotel is also good, there are restaurants, shops and shopping centers nearby, but the room is still very quiet!
Original TextTranslated by Google
6/9
Response from Property: 親愛的賓客，您好！ 我們非常榮幸您選擇下榻綺望樓並不吝表達您的喜愛之情。綺望樓賓館位於皇家園林避暑山莊的西南角，主殿“綺望樓”建於1750年，是清代皇帝讀書賞月之所，賓館以精緻的園林、古色古香的建築以及隨處可以欣賞的歷史和人文環境著稱，可居、可遊、可賞。與賓館內部自養的三衹梅花鹿漫步在園中，於此收穫一場迴歸自然，感悟歷史的養心之旅。希望您無論是商務出行還是家庭旅遊依然會再次選擇承德綺望樓賓館，承德綺望樓賓館祝您生活愉快、吉祥如意。
Dazizai68
Mountain View Twin Room
Stayed in Sep 2024
Family
3 review
Outstanding
Posted on Oct 6, 2024
Part of the Summer Resort, the entrance is written by Emperor Qianlong. It is a typical courtyard style. It is different from the Aman in the Summer Palace. There are also a few Bambis in the courtyard.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Qiwanglou Hotel and taking the time to share your family's feelings. We also thank you for your recognition and love for us in all aspects. Qiwanglou Hotel is located in the Royal Garden Summer Resort, which was once the place where emperors of the Qing Dynasty admired the moon. Follow the horse path directly to the main entrance of the hotel - the open door, quiet and classic. Our characteristics are as a traditional and modern retreat. In terms of service, we aim to understand the needs of our guests and focus on the perfection of details; in terms of architectural design, we fully respect history while also providing guests with the most comfortable modern facilities. enjoy. The three sika deer in the park have been showing their charm cutely. I hope you have spent a wonderful and unforgettable time in Qiwang Tower. We look forward to welcoming you to Qiwang Tower again in the near future to experience a different stay experience!