Hsin Hotel

Hsin Hotel Reviews

Hsin Hotel

No.69 Baoshun Road, Chiayi City, ChinaView Hotel Details
Hsin Hotel
Hsin HotelHsin HotelHsin Hotel
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Hsin Hotel Guest Reviews

4.6/5
Great
258 review
Verified reviews
Location4.4
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(258)
Positive reviews(256)
Reviews with photos/video(102)
Perfect for kids(57)
Delicious breakfast(57)
Has facilities for children(41)
Classy environment(29)
Large rooms(18)
Convenient parking(9)
Near shopping area(8)
Poor air conditioning(6)
Negative reviews(2)
Aaron
Standard Twin Room
Stayed in Mar 2024
Friends
2 review
4.5/5
Great
Posted on Apr 2, 2024
A very good hotel especially with kids. Recommend for those with car as it is quite far out from train station or shops.
Response from Property: Dear Aaron,Thank you for the great review of Hsin HOTEL. We work really hard to offer great services and we are glad to see those efforts pay off on your last visit. Hope to have you back soon.Sincerely,Hsin HOTEL
Jayzcc123
Superior Family Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Our favorite family friendly hotel in Chia Yi! It has alot of facilities that are kid friendly like a big kid zone, caoursel, racing car, and a big grass field for children to run around. The room is quite big and also have big beds to accommodate the children.
Response from Property: Dear Jayzcc123,Thank you for the great review of Hsin HOTEL. We work really hard to offer great services and we are glad to see those efforts pay off on your last visit. Hope to have you back soon.Sincerely,Hsin HOTEL
rui ng
Superior Double Room
Stayed in Mar 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 7, 2024
best hotel in the area, suitable for family
Response from Property: Dear rui ng,Thank you for the great review of Hsin HOTEL. We work really hard to offer great services and we are glad to see those efforts pay off on your last visit. Hope to have you back soon.Sincerely,Hsin HOTEL
SIEW CHIN
Superior Family Room
Stayed in Mar 2023
Family
21 review
5.0/5
Outstanding
Posted on Mar 10, 2023
Super nice hotel and super clean. Must have own transport . All staff super friendly.nothing much surrounding hotel. Driving to night market around 12mnt. If can provide free laundry then superb
Response from Property: Dear guest,Thank you for the great review of Hsin HOTEL. We work really hard to offer great services and we are glad to see those efforts pay off on your last visit. Hope to have you back soon.Sincerely,Hsin HOTEL
Dacor_diving
Standard Twin Room
Stayed in Nov 2022
Family
4 review
5.0/5
Outstanding
Posted on Nov 6, 2022
gooooooood service and enjoy your travel here
小布MaDa
Standard Twin Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 23, 2024
advantage/ Let me start by saying "the service is first class" There are many parent-child activities and the children have a lot of fun There are many facilities, both indoors and outdoors. There are a lot of coupons, and there are even coupons for holding dolls. Use the coupon to get it for only 10 yuan. The child is very happy to get the doll. shortcoming/ The room was a twin room, although it was satisfactory to us. But I hope I’ll pay attention to cleaning it carefully next time Breakfast is OK but the space is not big enough. You have to wait for a while to get a table. There are too few shuttle buses and electric vehicles. They are all fully booked and unused. It is a pity. suggestion/ You can put some fish in the pool outside the hall. The children said they were a little disappointed that there were no fish.
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Guest User
Standard Twin Room
Stayed in Jun 2024
Family
15 review
4.7/5
Amazing
Posted on Jun 18, 2024
My only choice when coming to Chiayi, it is a hotel of very high quality. Price, service, hygiene, catering, and soundproofing are all highly rated. I have been here n times and will come again.
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Response from Property: Dear distinguished guest: Thank you very much for your positive review! We are glad you enjoyed your stay. Looking forward to your next visit! I wish you all the best! Xinyue Garden Hotel
Guest User
Superior Double Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
Three visits to your hotel for accommodation, The charm that makes people come back again and again, Be sure to share the pros and cons with everyone: advantage" 1. Service staff are very efficient in crisis management 2. The service staff and housekeeping staff are very friendly 3. There are many parking spaces🅿️, so you don’t have to worry about running out of parking spaces 4. There is a 24-hour pet monitor, so you can see your fur baby at any time during your stay. Movement and noise make owners feel at ease 5. Super super accommodation options suitable for family travel: *There is a carousel🎠, turf, small sand pit, small racing car, game room... For children to have a good discharge (this should be the wish of all parents🤣 *There are 4 passenger elevators in the hotel🛗, which can be used quickly to go up and downstairs In addition, this time I also want to share my most popular accommodation experience: To be improved》 1. I stayed for two nights this time, and I brought my furry and small children with me. During this period, room card A (with the key to the pet room 🔑) could not open the door to the pet storage room and the guest room; room card B (can only open the door to the guest room) could not open the door to the guest room. It was very disappointing. Coincidentally, I was assigned to the penultimate room on the floor this time, and I happened to not have my mobile phone with me, so I had to walk from the end of the floor back to the front of the floor to call the counter or go to the counter in person to handle the matter. This situation happened 4️⃣ times before and after the incident. (However, I would also like to praise here. The service staff’s processing efficiency is very good, and the enthusiasm of the service staff can be felt throughout the process☺️) 2. The indoor temperature of the pet room is not too cold, resulting in poor indoor odor. 3. There is an additional charge of 100 yuan for the small racing car, but it can only go around 2️⃣ times 4. It is recommended that the shoe cabinet in the playroom be placed outside the door, because many parents who go there for the first time do not know to take off their shoes and will put them on directly and sit on the chair.
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Guest User
Standard Twin Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 11, 2024
The facilities are suitable for young children. The carousel can be used unlimitedly during the opening hours. Overall, the CP value is good. You can spend an afternoon in the hotel!
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Chuchu118
Superior Triple Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 3, 2024
This is my second visit to this hotel. Both the facilities and services are excellent. The rooms are spacious and comfortable, with modern and tasteful décor. The breakfast provides a variety of choices, and there are also some children's leisure facilities, which is very suitable for parents and children! The service staff are friendly and friendly, and it is about a 10-minute drive from Wenhua Road Night Market. Overall, this hotel is a good choice for family vacations or couples travel.
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Guest User
Superior Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 12, 2024
A parent-child hotel where your children will play until they don’t want to go home! clean! Comfortable! Highly recommended family hotel!
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Yajuan
Superior Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The view from the room is beautiful, the hotel is clean and tidy, and the children's facilities are also rich👍The kids had a lot of fun~~
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Response from Property: Dear Yajuan~ Thank you very much for your review of our hotel. We are sincerely glad that you and your children had a great time! Yajuan made positive comments about the cleanliness of the hotel and the rich facilities for children, which is the greatest encouragement and affirmation for us. Our main purpose as a family hotel is to allow children to play, learn and enjoy themselves. Seeing children having fun is our greatest motivation and joy. We will continue to work tirelessly to improve and enrich our children's facilities so that children can spend an unforgettable time here. At the same time, we will continue to keep the hotel clean and tidy, and create a comfortable and warm accommodation environment so that every guest can feel at home. If you have any other suggestions or needs, please feel free to contact us. We look forward to your visit again and let us bring you and your family wonderful memories again!
Shang
Superior Family Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 24, 2024
There is a racing track where children can play with cars, but it only costs 100 yuan for two laps. There is a merry-go-round and a treasure chest to collect stamps. Children also love to play. Although it is a parent-child hotel, there are few parent-child facilities or some disguised charges, but the service attitude is very good.
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Response from Property: Dear Shang Thank you very much for staying at Xinyue Garden Hotel and sharing your valuable feedback. We are glad that you and your children enjoyed the parent-child facilities we provide, and thank you for your recognition of our service attitude. Regarding the charging issue you mentioned, we are very sorry for the inconvenience caused to you. We will seriously consider your opinions and promise to provide more free service facilities in the future to meet the needs and expectations of every guest, so that you and your family can have a more pleasant experience during your next stay. If you have any other suggestions or needs, please feel free to contact us. We look forward to your coming again and giving us the opportunity to provide you with a more perfect accommodation experience! Xinyue Garden Hotel
花桑
Superior Triple Room
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on Apr 17, 2024
A very suitable hotel for families and children, and very new The key point is that all the service staff have very good attitudes, very kind and unforgettable There are many facilities for children to play. It is a good place for parents to relax. The breakfast is also pretty good. There are all the things that adults and children can eat. It is great. I will want to come again. The highlight is the racing car, which the children have a blast with.
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Response from Property: Dear Huahuasang: Thank you very much for being satisfied with our hospitality. Because of your generous praise and affirmation, each of our staff can get a sense of accomplishment in their work. We also hope that you will choose Xinyue again if you have the opportunity. Garden Hotel, let us spend a wonderful holiday with you, thank you! Xinyue Garden Hotel
Guest User
Standard Twin Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 14, 2024
Breakfast is not included, which is a bit of a fly in the ointment. The accommodation is quiet and the customer base is simple, which is great
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Response from Property: Dear distinguished guest: Thank you for choosing Xinyue Garden Hotel. I am very happy that we can accompany you during your vacation. We also thank you for your affirmation of the accommodation environment of Xinyue Garden Hotel. Regarding the accommodation you mentioned, breakfast is not included. We have breakfast included in the hotel project. If you book a plan that does not include breakfast, you can also purchase breakfast at an additional price of $420/person when you check in. Thank you for taking the time to give us feedback and give us the opportunity to continue to improve. Xinyue Garden Hotel