Hotels near Cookie Time Factory Shop, Christchurch

Because I checked in very late. But the hotel staff is very nice. I know we haven't had dinner yet. Specifically asked the kitchen to wait for us. Otherwise we would go to bed hungry.

The Ibis Christchurch has a cute boutique feel to it. Security is great as the front door locks at 10 pm and you use your room key to get in. My room had a fridge, kettle, walled toiletries, and a/c (hurray!). For some reason I got an accessible room on different floors on both hotel stays. The bathroom is huge, but I can’t see a wheelchair in the bedroom section as it was a bit tight near the bed. The bed was comfortable & the room was clean. Breakfast was the usual fare of hash brown, mushrooms, tomatoes, scrambled eggs, sausage, ham, baked goods, cereal, fruits & juices. I love the coffee machine. Our tour had dinner at the hotel that consisted of fruit salad, minestrone soup, chicken in mushroom sauce, baked ziti, and veggies which were decent. I am not sure if the restaurant is usually open for dinner and what their menu consist of. The staff during breakfast was friendly and attentive. Location of the hotel is perfect as it is near everything, especially Riverside Market. There is a mini mart & souvenir shop next door, as well as a little metro supermarket 5 minutes away on Lichfield Street.

We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.

The hotel is centrally located in Christchurch, making it a convenient base for exploring the city. The overall cleanliness and tidiness of the hotel were commendable. However, the rooms are not very spacious, which was a bit of a letdown. Additionally, the curtains appeared to have not been cleaned for a long time, which negatively impacted my experience. Despite these issues, the prime location and cleanliness of the hotel made for a reasonable stay.

I stayed at this hotel again principally because it is an Accor property in the CBD (as I am an ALL Platinum) - but that is really about it. The hotel is passable for what one expects of a Novotel, but it is getting quite dated and the carpet stains in the room are too pointed a reminder of the hotel's age. The bed is soft and the generous number of pillows and cushions make for a very comfy night in. While it is in the CBD, it is a fair walk from most places of note in the city. Since my previous visit, the reception staff have improved in service and manner. I was disappointed that as I left a shirt in my room's cupboard, I had to call a few times to follow up on its search as the promised return call did not come until I called again (the shirt was never found). What is most disappointing is the restaurant. While the quality of the food is acceptable, it is quite overpriced for Christchurch and the restaurant's setting. Despite only having a handful of tables for dinner, I had to approach the wait staff when I wanted a table, to order, get a drink, or receive the check. Similarly, the bar staff are not as proactive as one may expect to come to tables and take drink orders, even when one is the only patron at the bar. My biggest complaint is the breakfast. On one of the mornings I even had to set my own table. Empty juice dispensers are not refilled for quite some time; the only eggs served are scrambled, the only non-meat ”hot” offering are potatoes and beans. Perhaps there is is a concern that some patrons are allergic to tomatoes, green leaves, salad, vegetables, and mushrooms? After two nights I moved to another hotel in Christchurch and am much happier.

Very antique, the suite is two-story, the bedrooms are on the mezzanine, and large luggage can only be placed in the living room. Very clean and comfortable. The kitchen appliances are also complete. Unfortunately, there is no free parking, and the overnight parking fee is $25.

The hotel is located next to the tram station and shares a common passage with the tram station. The experience is amazing. The room is large and has an all-in-one washer and dryer for easy laundry. You need to swipe your room card to get on the elevator. It feels safe. The garage is not large and does not require swiping your room card to enter. Parking costs 20 dollars a day. Very close to the city center and within walking distance

My room was not cleaned up despite me putting up a door notice for housekeeping for the day. When I returned to my room in the evening, I was told to my surprise that my booking did not include housekeeping. The website of Breakfree at Cashel mentioned housekeeping is available. I was not informed that my booking omitted this service. Furthermore, I was told to collect new towels by myself at the counter. I just don't feel the hotel is not up to the mark in this aspect. Other things I am not quite happy about is that the room space is too small for easy packing and unpacking of my luggage but I suppose I get what I paid for, which is ok. I have decided to move to other hotel for the rest of my journey in Christchurch for the above reasons .

Just on the edge of the cathedral, it is very convenient to go anywhere, and the room has a great terrace. Downstairs is the mall and Chinese restaurant. There is a tram restaurant downstairs, and the train is a bit noisy.