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5 stars get the location: a beautiful mountain view near the pen. But that was also with positive impressions, the rest was a disappointment. The rooms are minimalist/spartan - not even a empty refrigerator/minibar has gone into the room. The rooms remember a 1st-class hospital room rather than a quality hotel. The spa with a small swimming pool, sauna and steam bath would be pretty nice if it were served. I think microchildren with pampers have nothing lost in the sauna area. The whole afternoon, no one even comes to a checkout to clean the ground of dirt (hair hair hair sticks, .......). In my comment to the receptionist that I believe the steam bath is not optimally set (extremely long interval between the blasting of steam) she just said: there is only one button to turn on and the housemaster is on the Of course, no one there at weekend anyway. However, the biggest disappointment was the restaurant. Guests are asked to inform the reception whether they want to dine. I did. After I sat at the table for 15 minutes without having to make a order, I heard a couple complained on the side table that they would wait for their food for 45 minutes (from order). The server meant that. I don't speak German! I left the restaurant and went to the local center of dinner. I travel at least 150 days a year (international) and can't remember when I last time found such a weak 4-Sterne hotel.