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We had a favourable first impression at the room/ property but after 1 night you’ll start to see all the issues. We love the fact that it is a sustainable resort but there’s a lot to be desired after 5 nights in their suite. Day 1: Checkin was rushed, reception didn’t explained the room amenities provided with the room type we’ve booked-in (spa suite). Room did not come with standard amenity kit (no cotton pad no toothbrush no sanitary pad etc) upon check in. I had to call to ask for toothbrushes. We didn’t know that the room came with a working fireplace, free still & sparkling water, no phone directory in the room / label on the phone. And most importantly how to get room serviced or not. when we had an issue about the room not being serviced they asked us repeatedly did we put the doortag outside (we didn’t - which is the correct way to get the room serviced). If this is important, then they should make it a clear point to explain this during checkin. We had dinner at the bar, we ordered a cauliflower salad to share (among other foods). It was so disappointing to received a big bowl of spinach and 3 small pieces of dried chicken breast. Since the title of the salad is cauliflower salad, we were unimpressed that it was the one ingredient that was missing from that bowl. The salad cost almost $30 for what seems to be a bag of baby spinach salad that you could buy from coles or wollies for $3. Oh yes and dressing on that was also on existent. Upon clearing our plates, bar staff didn’t asked us how the food was & she was quite abrupt. Day 2: Had breakfast and staff was friendly and efficient. We also noticed that there’s a sign that says ‘kids club’ which we then asked the reception where it was which they then explained it was an adjoining room that had games, colouring books etc for kids (it’s school holidays) which we thought was a great idea and our son did went in to play and enjoyed it. Came back to the room, we noticed that the room wasn’t made and only the towels were changed (we didn’t request this). So we thought that they only service the rooms every 2nd night being sustainable an all. So we didn’t thought much about it, we also noticed that the maintenance didn’t come to turn on the fireplace so we followed up on that. And we had that running before they end the shift at 3pm. Honestly that was the saving grace of this trip. The fireplace is a beautiful addition to the room especially during winter. We also requested for another tv control as there’s 2 tv in the suite but only 1 remote. Day 3: Breakfast, and we noticed that the ‘kids club room’ is now converted to a meeting space which my son wasn’t very happy about. I don’t understand why they would introduce a service but then took it away midway through our stay which is still within school holiday period. There was no explanation given. Frustrating to say the least. Room was not serviced again. We began to wonder why and quickly peeked at the room across us that is currentl

Unfortunately have to give this establishment one star but if we could, we wouldn’t even rate it that highly. This establishment appears to be undergoing major refurbishment - we were not aware at all of this and nor was this made clear on booking. We would not have booked if the true condition of this place had been clear. It is effectively a building site. The photographs on *********** do not reflect the condition of this place. It is dirty. The public areas that one must use to access the one bedroom in use at time of our visit (seriously - we were apparently the only guests) are not only dirty but seriously dusty and even dilapidated. There was cable strung across the hallway and the public bar had areas taped off. Although food was apparently available, I know from my profession that for the establishment to have prepared any open food in the prevailing structural conditions would have constituted a major contravention of UK food hygiene law , if not an imminent risk to health. I do acknowledge however that Australian food hygiene laws may differ from UK or EU laws. There was no parking at the hotel despite staying on *********** that there was, we were obliged to park on the busy main road. The furniture on the verandah outside our room was dirty and fit only for the tip. There was a pair of worn socks on the corner of the sofa and dirty glasses remained uncollected on the table next to the sofa. The lock of the door to the verandah was smashed and hanging off, making it impossible to lock the door to exclude some of the noise of the road. We were incredulous that anyone would even use this area, let alone leave socks there. Our room had what appeared to be a newly refurbished bathroom that could have been nice, if only it had been cleaned prior to our visit; there were splatters of ?toothpaste in the mirror and the glass shelf in the bathroom had marks left on it from someone else’s toiletries. There was a brown large stain on the ceiling of our room ?rust or something worse. The door lock looked as tho someone had tried to chew his/her way out of the room, the door frame was splintered and all horizontal surfaces in the room were dusty. The one bedside light was so dim as to be pretty useless but on reflection this did mean that further horrors remained undiscovered. The curtains were thin and did not block out the light at all. This place is situated by a busy main road - without earplugs and eye masks, sleep would have been impossible. There was a communal kettle, fridge and microwave down the hallway but frankly they were dirty and had seen much better days. Apart from some disposable plastic cups - we didn’t touch anything else in that area. We left just before 8am having decided that it was probably best to remain unwashed than use the shower in the room. This is the worst hotel by a huge margin that we have ever stayed in. It looks like, and is, a building site and frankly is not currently fit to let out rooms. To

It was just an overnight stay for my father and I to attend a family wedding the next day. At 88 my father is unsteady on his feet so he benefited from being in Room 1 which is equipped with rails, no shower hob, etc in the bathroom. The rooms are dated with eclectic furniture, so not to everyone's tastes if you expect something modern. The host is very friendly, the rooms are very clean and everything appears to be well-maintained. One of the nicest motel stays I've had in a while. For dinner we ate next door at the Australia Hotel. Both meals were great.

We recently stayed for two nights at this motel. Check in was quick with friendly service. The Queen room was spacious, clean and comfortable with the usual amenities, including Wifi. The big fluffy white towels were a nice surprise! We found this affordable accommodation an ideal base for various activities in the Hunter Valley, including the Christmas lights. We were able to walk to dinner on both nights, once to the Leagues Club and once to Vincent Street Kitchen & Bar. We would certainly recommend Wine Country Motor Inn.

The villas are nestled into a vineyard, the view is lovely and the serenity is divine. The villas themselves are spotlessly clean, and newly renovated and very well equipped. The bed is comfortable, the linen crisp and the pillows are good too. We rented four villas and everyone was impressed. The time spent outside away from the traffic and hustle and bustle, just peace and quiet, a gorgeous view and good friends with which to share a nice bottle of wine. At the bottom of the road there is a winery, Parched Crow...so don't forget to drop in there and have a tasting and purchase a few bottles of good Hunter wine.

Trip.com had the description wrong and we ended up with a small queen room. Receptionist could have paid more attention to what I was saying and offered to upgrade us for free or a charge instead of acknowledging there was an issue. Also, vanity drain hole either dirty or stained but otherwise the room was clean.

Quiet and relaxing after being out bush for weeks

Spotlights were: (1) Location: Central of Cessnock. The Cessnock retail business district is just one block behind. It was easy to access WWS, Coles, BWS, Kmart, Big W, Aldi, EB Game, Reject Shop and Super Cheap Auto, etc. (2) Interior: Very colorful and modern vintage style. Beds were comfortable and bathroom was modern and clean. (3) Facilities: Shared full kitchen, dining and large lounge area, self-serving with eggs, fruits, toast, jams, milk, tea, coffee and juice, etc. Downside was: No ground floor rooms. Stairs were steep through both front door and back door (access to backyard parking). For a family with little kids or elderly, it will be a challenge.