Search Best Hotels in South Wentworthville

I have nothing against Ibis, having used them many times over the years. This Ibis fits the style perfectly. Small rooms with basic amenities. The usual sign about not letting steam escape the shower. Look, they are clean, have the basics for an overnight stay are generally well maintained, although this one had a few roof leaks, but after the rain we've had, not surprised. Had the usual noise until everyone was asleep. Its multi storey, and there are no lifts, but they do have ground floor rooms. Basic breakfast offering, other meals there are a few fast food places about, or the Leagues Club across the road for something better. It's on a busy road but not much road noise, in my room, but that was at the back, so that's maybe a tip, ask for a back room. All over, ok stay, ok hotel.

The staff went above and beyond to accommodate my friend and I, despite multiple changes to our staying dates. Cameron in particular was extremely welcoming and hospitable. Upon arrival the staff offered to take my friend's suitcase up to our room and when we asked, provided us with a microwave and toaster! Our room was well equipped and very clean. Although the hotel's location appears to be far from the city, we had no problem catching trains to and from the hotel. Even trains with limited stops will stop at Westmead station

Please note the date of this review. The current owners have only been there six months, and they are pleasant and very helpful. Although the information is there, it is not immediately clear that parking is very, very limited and needs to be pre-booked. There is an arrangement with the local Westfield, which left me - an elderly solo female traveller - slogging uphill to return to the hotel on the day before garbage pickup. Very smelly and unpleasant. (Returning downhill after garbage pickup not such a problem!) Room was elegant and spotless. But also unclear from the webpage is that there is no evening meal service, only basic breakfast - with a very nice carrot cake - which left me eating a chocolate bar and chips for the evening meal. No, there doesn't seem to be any nearby cafe. All in all, this should be branded as a Hoilday Inn Express. And, no, a microwave oven doesn't turn a room into a suite. I suggest choosing the other Parramatta Holiday Inn. If I'd realised the problems in advance I'd have cancelled and swapped. It will be interesting to see what the new owners make of it when they've had a bit more time.

I have visited Parramatta for work on quite a number of occasions now and despite there being many hotels for me to choose from - this is the only place I will stay. From the moment you arrive the staff are just wonderful. Thanks definitely need to go to Jessica, the last 2 times I have been greeted by her, I've been tired after my drive. The first time she gave me some snacks and suggested I go to my room, put my feet up and enjoy...this time I arrived to 44 degree heat and she immediately offered and handed me a cold bottle of water and made my check in a breeze each time. The rooms are clean and spacious and have everything your own home would have, plus more. The pool - I could have stayed by all day. This place is a must stay when in Parramatta.

I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta

The service was satisfactory with interruption during check-in. The rooms were lacking in no menus or information on hotel and things to do. The lamps were broken and roughly repaired and dangerous. The queen size bed was 2 single beds pushed together which gave you a sore back from the lump down the middle. The room had one towel booked for two people. Really disappointing and lacked everything and poor condition. Sad to leave a bad revue.

Great location. A number of cafes and restaurants within a 1-2 minute walk from the hotel. There’s also a large Westfield shopping complex about a 10-minute walk away, with even more restaurants and retail stores for your perusing. For those taking public transport, Parramatta train station is a similar distance (shopping centre and train station are side-by-side), which is an easy/flat walk to and from the hotel. During our stay, we were liaising with Claire, who was brilliant throughout. We had three rooms booked, and she looked after us all very well. The staff overall were friendly, and the rooms were renovated and modern. The buffet breakfast was not an overly large in selection, but a good amount of options to choose from.

Great Location - lovely sized apartment's - comfortable bed The only downside which is no fault of this establishment is there is several construction sites happening around the building - and it is very noisy

I attended a conference held in the Lennox Ballroom, and it was easiest to stay at the same hotel. Check-in and check-out was ok, a bit slow and had to wait until someone bothered to look up and see me standing there. Location is good, next to many eateries and a short (about 10-15 minute) walk to Westfield mall. The room was average, with all basic requirements. The bed and pillows were comfortable, and basic necessities were there. Points for improvement include - no full length mirror in the room (only the bathroom mirror above the sink), shower head was about an inch above my head (I'm 158cm), the shower screen was too small to stop water splashing onto the floor while showering, unusual room layout meant passing through a narrow gap between wall and corner of bed to reach the bathroom, and unvacuumed floor despite putting up the sign for room cleaning. The sofa at reception was large and useful, unfortunately had a few small rips in it. While the hotel is adequate, more attention to details might help to elevate the customer experience.