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Personally think the room is very good, very close to the station, about 300 meters walk, breakfast needs to be paid, there are not many types but it is OK, the service staff can make steamed eggs or fried eggs and fried bacon. Wi-Fi password is Rubus_2015! Internet connection is also available.

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.

Stayed in Zwiback for about a month when moved to work at Empa (and also for 2 nights in winter). It was a very good experience for both a short and long stay. The hotel is 5-10 minutes of walking from Empa and Eawag, and is very close to the 12 tram station (which takes you for ~20 min to the airport, 5 minutes to Stettbach railway station, from which you can take a train to Zurich center- just two stations). The hotel is combined with a bistro, where the hotel guests have their breakfast and also where the staff office is located. The hotel rooms are in a separate wing of the Zwiback multi-apartment building complex. The room was clean, spacious, had a balcony and also had a small fridge. [Having s small kettle in the room would make a difference, especially for colder season stays- my recommendation for the staff as a possible enhancement.] I stayed at the 5th floor, so that I had an amazing view to the mountains at a far sight. The hotel staff is very-very kind and helpful. Especially I would like to mention Daniela, Miriam and Melanie, who are absolutely amazing!!!

Super value hotel with free parking and rich breakfast. Very close to downtown airport.