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The property is well located within the beautiful village of Leukerbad. Great pool and surroundings, perfect for hiking and relaxing, close to the thermal baths and to all facilities & restaurants in the town. The room was clean, comfortable, and while the bathroom was VERY small, it had all the necessary facilities and was clean. If you’re in Leukerbad to enjoy hiking, bathing, tanning, or simply hanging by the pool, it’s a perfect hotel. If you’re looking for a place with charming and forthcoming 4-star service, then you can forget this place without a second thought. My daughter has Crohn’s disease and cannot eat solid food. We had reserved a family room for 4 including breakfast. Upon arrival we asked if we could remove one BF from the bill, as my daughter wouldn’t have any: That wasn’t possible. We asked if we could benefit from any alternative offer (even a drinks voucher for the bar would have been nice). We were told “No, can’t do anything, my hands are tied!” – by whom I wonder? You have to book the restaurant for the evening. Having had a tiring drive with 2 young kids, we pre-booked the table and ordered the food for 7pm, we arrived at 7pm, the place was nearly empty, the food arrived at 8pm… my kids were already waning. The food was mediocre at best (even in Switzerland I’m not used to pay 130 Fr. for tiny portions of deep-frozen food). At 9pm we asked for the bill, and were told “You have to wait”. So we decided to leave and put our kids to bed instead. Even with the tired kids in tow, the waiter shouted after us “can’t you just wait 10 minutes?”… by now the place was totally empty… why? Spending some time at the pool with wet hair, my daughter asked if she could have more conditioner. We were told “No, only 1 per person per stay”… of those tiny tiny bottles… why? At least as we checked-out, the annoyed front office employee didn’t ask us if we enjoyed our stay (smart move there). And as we left the hotel for the last time before driving back home, an employee we had never seen before left us with these beautiful last words: “THAT’S THE DOOR!” (I’m not kidding)… Now, I understand the hospitality sector is in crisis because of a lack of schooled personal, but the lack of charm of the hotel staff (apart from a young lady at breakfast and a friendly young man in the restaurant) was almost comical.

My husband and I recently spent 2 nights at Hotel Waldhaus during a two week hiking trip around Switzerland and we loved our experience! First, the property is lovely, well-styled, and well maintained. We were in a balcony room with an amazing view of the mountains. Our room was ready early (which was great after our hike from Grindelwald), it was nicely appointed, and very clean. We were on the 2nd floor which had a huge shared balcony with absolutely stunning views. Second, every single staff member we encountered was incredibly nice, kind, welcoming, and genuinely interested in making our stay special. I wish I had written down all their names so I could mention them individually (for some reason I thought I’d remember even though we stayed at 8 different places on this trip). You can tell this is a good work environment because of the staff’s outstandingly pleasant attitude. One person we interacted regularly with was Lorenzo, who took extraordinarily good care of us. Third, the FOOD! Both nights we took the fixed dinner menu and both nights were fantastic. I would consider the meals “special occasion” meals, that’s how good it the food was. The service was attentive and knowledgeable, great wine selection. During the meal Lorenzo and Joshua (a member of the family that owns/runs the restaurant) stopped by to chat with us about our day, our stay, answer any questions, and make sure everything was as expected with our experience. And it wasn’t “forced” attention - - it was comfortable and natural, and they both were genuinely interested in talking with us and ensuring that our entire experience was outstanding! I’m smiling just writing this review because it’s bringing back good memories! Thank you Waldhaus team for a wonderful stay!

Inauspicious from the outside, but what the hell! We were only looking for a place to be together en famille for one night before Christmas. On entering the hotel (slightly slithery in the snow on the way down to the entrance, be careful), I was immediately struck be the warmth and friendliness of the welcome. It was casual, easy-going and friendly - all smiles and cheer. The rooms were perfectly adequate: spacious and tapestried with a sort of funky medieval battenening, designed to feel like a 3* suit (could have slept three); and beds comfortable. I didn't check to see if there was a mini-bar, but there was a TV (which I didn't switch on). There was was a little balcony which made me wish I still smoked and a small kitchen - in case you wanted to prepare your own food (I didn't). The restaurant offered only the one dish, the special: vegetarians and non-pork eaters beware, although also proposed t-bone steak. We had the roast pork and it was very good, excellent recommendations for Swiss wine (la Petite Arvine) and the Johannisberger was also very good. All in all, an address I wouldn't hesitate to return to.

A very relaxing stay is guaranteed. The hotel has all amenities to make the time spent there relaxing. My wife and I have been there near end November at the very low season. We might have been the only guests, the restaurant was closed for one more week. without even asking, we got a free upgrade from a regular room to a suite with 2 balconies, mountain view, 2 bath rooms and a living. Marvelous! The breakfast also was ample and delicious. From a former sojourn I remember that the restaurant is also really nice and offers a variety of good food. The hotel Quellenhof i(nn at the source) is located 2 minutes across a walkway from the public bath institution alimented by a natural hot spring where you can easily swim in a large open air pool if en when it snows, which makes it very charming. The hotel uses the same parking facilities as the bath.Entrance far away, no traffic noise even more so as the is no road close to the hotel. A good choice!

Can enjoy the hotel hot spring, very clean, few people, quiet, comfortable, spacious, breakfast is more abundant, hot spring scenery is also ok, favorite is less people, but there are a lot of people in the town

I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

We stayed at the hotel for 3 nights. The staff was very friendly, especially the waiter and the receptionist, a big thank you to both of them. It seemed to us that the staff would work 14 hours since we always saw the same faces. We can highly recommend the restaurant, the price/performance ratio was very good. The rooms didn't look like the pictures. Some things didn't work, such as the toilet fan or the missing lamp. The wellness area has a small sauna, the Roman bath looked like a construction site and the brine bath wasn't heated enough for me. In addition, there was only a massage table in the relaxation room, which was controlled by a robot/AI. If you like machines more than people... Breakfast was a little disappointing, fruit wasn't cut, no veggies, pancakes were just left out until cold. Anyone who values a delicious breakfast will not be happy there.