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Enthusiasm, the room is also good, suitable for self-driving, a little distance from the city center, good value for money, convenient around, supermarket hotels, will choose here next time

The staff was very polite and willing to answer questions and taught me how to get to the city center by car, Apartments are not far from the tourist area. If you take the car for about 6 minutes, the shift of the car is also very dense, but because the house is near the suburbs, it is inevitable that some small insects will enter the room because they are on the light.

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

Super hôtel, accueil très sympa et chaleureux. Nous étions dans une chambre Budget, très propre et silencieuse malgré la promiscuité entre les chambres. Situé au nord de la ville l’hôtel se trouve juste à côté d’un arrêt de tram qui vous permet d’accéder en 10min au centre ville, sinon le centre ville est à moins de 30min à pied. Aussi vous pouvez obtenir des billets de transport gratuit pour la durée de votre séjour. Nous n’avons pas eu la chance de tester le petit déjeuner trop cher pour des des petits français comme nous. Je recommande également, par beau temps, d’aller aux piscine gratuites et extérieure situées en dessous du parlement et à côté de l’Aar avec une possibilité à cet endroit de se jeter dedans et se laisser emporter par le courant sous la surveillance d’un maître nageur plutôt attirant. J’ai fein la noyade mais malheureusement il n’est pas venu à mon secours. Pour les amateurs de speed dating je vous recommande le plongeoir ou même le petit restaurant où plein de gens très beau viendront acheter des trucs que vous, en tant que français, n’auront pas la chance d’acheter. Bref l’hôtel est super bien ! Et si vous avez pas beaucoup d’argent des restaurants situés le long du chemin du retour à l’hôtel en partant du centre ville sont très abordable.

The hotels in the center of Bern where I usually stay were all booked for at least one night of my stay at the end of August/early September. I knew that Ibis was new, so I thought I'd try it. It's quite convenient to the tram (no. 9), which the hotel can give you a free ticket for. The front desk staff were all quite helpful and friendly. The breakfast buffet seemed expensive (Sfr 16), especially since items weren't kept filled. Then I found that the Ibis-Budget breakfast had the items I liked, was Sfr. 3 less expensive, and items were kept filled. I'm not sure if the cross-over is always possible, but it worked for my last day. And I found that for what was offered, the price was OK (coffee and a croissant at my favorite Glatz bakery were about Sfr 9; the hotel had muesli, rolls and croissants, and various types of coffee, plus juice and other options).