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Gentilezza e buona qualità, sia al ristorante che nel albergo, ho pernottato una notte e mi sono trovato bene, tutto quello che serve quando si é in viaggio per lavoro. Arrivato tardi ma ho ancora poturo mangiare una pizza, e buona colazione al mattino seguente

Deceptive and expensive. We were with friends for 2 nights in the hotel in July. The rooms are old and were only renovated by conditions. Furthermore, no air conditioning in the room and the sun appears to be the room all day. The room was overheated and the night was a disaster. The location is still top (bus stop before the hotel) and the breakfast is also in a normal framework. Attention: On the later night/noc no bus is going up to the hotel and you're dependent on a taxi! For us the price/performance ratio is not true, we would choose the next time for another hotel.

Villa Orselina is an SLH gem. The rooms and suites are lovely - serene decor, king sized bed, terrace with magnificent view, excellent shower, Nespresso coffee maker and lots of little extras. The spa facilities are relaxing (and massages were excellent), the pool and grounds are stunning and give many comfy places to relax in sun or shade, the fragrance of flowers everywhere is delightful, and of course there’s the incredible lake-and- mountains view and wonderful cuisine. The fitness room is well equipped, although a little crowded with equipment…but you get to work out with “the view” and can open the large window wall for fresh air. The hotel staff was so welcoming and helpful (especially with planning the next day’s activity), and everyone in the hotel and restaurant provided an exceptional level of service. There is so much to do in Ticino, while still experiencing il dolce far niente. Absolutely love it here - we have been to Villa Orselina 3 times and look forward to coming back again. (We opt for half-board and are always wowed at dinner - gourmet dining that isn’t stuffy thanks to the hospitality of the restaurant manager and staff, and the chef is excellent (well deserving of the 15 Gault Millau points).)

Very nice and modern rooms recently completely renovated. Stylish, practical and furnished with sense for detail. Minibar in the room with free drinks. There is also a self-service coffee machine and a refrigerator for drinks in the entrance area. You can easily use the drinks to register and pay for at the self-Check-in/out terminal. The concept ”Self Check-in / Check-out works properly. Bravo! The staff is very friendly and helpful. The street is also strongly driving, for more rest it's worth taking a room on the sea side.