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"The service provided by Zhao Zhuhua at the hotel front desk was very good. She greeted guests with a smile, actively sought guests' opinions during check-in, and was very attentive in allocating suitable rooms for us, informing us of housing supplies and actively guiding us. It is a very good hotel."

"The room is very spacious. The hotel is very close to the hot springs and Nanshan Bamboo Sea. The breakfast is also very rich. I tried to eat dinner in the hotel's Chinese restaurant. You can choose a set meal for a more affordable price. It happened to be windy and rainy during the two days I came. Because it is close to the scenic spot and backed by the bamboo sea, the air is particularly fresh! It is worth coming for two days to experience it."

"The hotel is located in the new district of the city. The overall atmosphere of the lobby is refreshing and comfortable. The room arranged by Kiko at the front desk is clean and tidy. It is suitable for both family vacations and business trips. It is close to the high-speed rail station and 5A-level scenic spots."

"The hotel environment is clean and elegant, the front desk reception is enthusiastic, the room is clean and tidy, but the bathroom has a strong smell and the exhaust is too weak to eliminate it. The hotel breakfast is quite rich, the dining area is large, and there is a children's playground. It is suitable for families with children to stay."

"The environment was very comfortable and clean, with daily fruit delivery! The butler, Xiao Zhang, provided excellent service! He responded very quickly and promptly to any questions! It's also a very pet-friendly hotel! I'll definitely stay here again! The hotel food was also delicious! I just feel the variety could be increased!"

"We want to highlight the work of the English-speaking assistant Angelia who supported us throughout our entire stay. Since we don’t speak Chinese, her help was absolutely invaluable—from check-in to handling any requests. She was always available, assisting with translation, recommending restaurants, and even helping with minor everyday issues. Thanks to her, our vacation was completely stress-free and incredibly comfortable. The hotel itself was also wonderful—clean, with cozy rooms and a great location—but it was the assistant’s attentiveness and professionalism that truly made our stay special. A huge thank you for such a warm welcome! Not too much westerns food at breakfast, mostly local food."

"Facilities: The facilities are good. The room has a private bath. The privacy is very good. The room is large and the stay is very comfortable. Environment: The air in the mountains is very good, the scenery is good, the air is fresh, natural and comfortable. The air in the morning is sweet and comfortable to breathe. The air in the mountains is very good, and the special people are also very nice. Travel: After staying for 2 days, I went to Nanshan Bamboo Sea for a day. I climbed mountains, looked at the mountain scenery of Bamboo Sea, and took a famous cable car for sightseeing. There are also giant pandas in the scenic area. Accommodation: The experience is very comfortable Service: Xiaojin Butler contacted us in advance before check-in, and specially waited for us to help us check in. He sent us to the room to introduce the hotel information and detailed service. He sent us the hotel location and travel guide in advance. It was great and very satisfied."

"I always choose Holiday Inn when I travel. Let's talk about the pros and cons of this hotel. Pros: It is close to the business district and has underground parking lots with many locations, but the parking lot is winding. Cons: There is only a unified central air conditioner, and the air conditioner cannot be turned on in the weather of more than 20 degrees. I don't think there are many delicious breakfasts, which are just average. The elevator is very slow, so I complain."

"Facilities: The room is on a small hillside, the environment is very private and quiet, there is a courtyard for tea, and it has a large pool for bubble bathing. The living room and room are large, and the room has a nearly 150-degree view, where you can watch the sunrise and sunset, which also corresponds to the hotel's scenery positioning. The camping base and water recreation projects are very complete. The lawn opposite the main building is also very beautiful, and there are sufficient parking spaces to accommodate a large number of guests. Service: During the stay, you can call the hotel shuttle bus wherever you want to go. Basically, the service staff of the housekeeping department and the transportation department are very enthusiastic and polite. The service of the catering department is not satisfactory. At about 7:10 on the first day of breakfast, there was no one at the front desk at the entrance of the restaurant, and no one cared which room you were a guest in. On the second night, the buffet started about 30 minutes ago, and the skewers, chicken wings, etc. were all cold, the roast beef was too old, and the black pepper sauce was simply salty. The fire of the hot pot was an alcohol lamp. The soup in the pot never boiled during the whole meal. There were no hot pot seasonings. There was no sesame paste, shacha sauce, etc. There were only vinegar, soy sauce, sesame oil, garlic paste and other condiments. For breakfast on the last day, the paper cups for ice cream next to the ice cream truck were gone. I asked the waiter at the fruit bar next to it for more, and he said, ”Sorry, there are no more ice cream cups.” I was so angry that I laughed. Who trained this kind of service concept? How many guests are staying in the hotel? It's okay that the hotel is not well prepared, but can't they help the guests find solutions? The ice cream paper cups are used up. Do you have other paper cups? Otherwise, do you have bowls in the kitchen? Just saying that there are no more, it's still meal time. Does it mean that the guests behind don't want to eat? The auntie who collects the plates is also very diligent. She is still sitting. If she sees that your plate is empty, she will collect it. Then you collect the plates, but leave the chopsticks. You have taken away everything. Are you chasing guests away? Table manners need some training. I had to eat without my chopsticks being placed horizontally. Otherwise, it would give people a bad impression."

"⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied! We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming. The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay. A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable. We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future! Thank you again to the whole team and especially to 曾怡 for making our stay perfect!"