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On route to the hotel we were informed that due to overbooking we were given an upgrade at their sister hotel a few minutes walk away. The hotel we did stay at was modern and the room was very spacious and very clean. The bed and pillows were comfortable. The beach flip flops were a nice touch. My only suggestion for the room was the shower needed a bigger screen or larger mat as water splashed outside with every shower. Staff were very friendly and the breakfast was very good. Loved my morning coffee and pastries. There were hot breakfast items which my family enjoyed. We didn’t visit the rooftop pool/bar to use, but it did look great. My daughter preferred the beach and only used the bigger pool at the original hotel which she enjoyed on our last day and had it all to herself! I would definitely recommend this town and hotel.

The beautiful old buildings that make up the hotel are in the most picture perfect village of Altafulla and our expectations were v high for our little Spa Break. First Impressions : our suite was basic, lacking in any personality or chic soft furnishing touches. It felt very cold, clinical and like an unloved basic air b n b not a supposed 4 star historic hotel. The living area was also super dark, no real amenities in the bathroom besides nailed to the wall shower gel / shampoo. No luxe touches at all, no mini bar, coffee maker… nothing that I’ve come to expect from a European 4 star hotel. The lovely Italian male receptionist couldn’t have been more helpful tho he moved us almost immediately and continued to help us throughout our stay despite our issues so 5 stars for him. The housekeeping staff was also lovely and our waitress in the super fancy resto. Here are the list of issues that the hotel need to address: - Sinks are still shallow the water just splashes back at you. V much style over practicality - only 1 bathmat in a room for 2 people - grill in shower came off and moved around - no rug , no paintings/ photos/ no coffee machine or kettle / no mini bar - no room service - no tissues / cotton buds / body lotion / conditioner - safe was not working I had reserved spa slots and massages n advance but when we arrived the Spa is NOT a spa it’s a tiny facility with a v small jacuzzi type pool big enough for 4 people and another tiny plunge pool all in a very confined space which feels claustrophobic with more than 2 or 3 people in. The sauna is tiny as is the steam room which was not even working. Never mind we thought we will brave the cold and go for a lovely outdoor swim … another reason we choose this hotel as according to the website the pool would be open, it was not ! It was being dosed with chlorine and we were not allowed in. The spa had double booked our massages and in fact they could only accommodate one of us the following day and the therapist was one hour late as her car had broken down and when she did arrive made no apology, made my friend wait until she’d had a coffee and then administered a very poor massage with next to no pressure despite being asked several times to go harder. She didn’t ask any health questions about allergies or injuries …. Shockingly poor ! The dinner at the restaurant was v good if a little fancier that what we fancied but the pizza resto wasn’t open. The lighting in the restaurant v bright and lacking ambience as a result. The winery trip was interesting and the village is fabulous with a couple of great bars and restos and an amazing deli. It’s a shame about the hotel as it could be spectacular if the management spent some money on some tweaks that would make a world of difference to the guest experience. A good interior designer could help to warm up and personalise the gorgeous old buildings

We were in family for the nearby Port Aventura (12 minutes by car) for that sense well. The hotel is very comfortable and very comfortable, and it is very good to stay in the hotel. The hotel is very comfortable and very comfortable. The outdoor microwave that comes well to warm things doesn't work well (although they have checked it and say if) it is not, we agree with several customers in this. I suggest you change it. The hotel is very good and very careful, so I put two stars. And Ali the owner also well and service. The worst of the establishment is one of the owners that is in reception. Disgraceful, badly educated, edge. The hotel is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it

Minim Asst in style but not in provision. Breakfast is superb, and can be eaten in or out. Outdoor area is not extensive but the pool is big, and the surroundings give plenty of shade. Culture of guests means that sunbeds become quickly available. Bedroom vey comfortable, with good air conditioning, plenty of hot water. Beds invite sleep. Bar and restaurant staff outstanding. Reception staff need drawing out to help! Ten minutes ( smelly) walk into town, which can be hot, but much better than staying in the town itself. Only criticism was that if you have a late train/ flight there is zero provision ( eg shower) to change other than a toilet. We were told we couldn’t keep the room but a sneaky check showed that the room hadn’t been made up at the time we left two hours later! But that didn’t mar the whole experience.

Good first impressions - well put together hotel with great amenities and nice staff. First evening I ordered room service - It took over 1hour 15 minutes to arrive, and that's after I went to ask at the reception. Also the room door wouldn't shut properly - it was still open when it seemingly had clunked shut - but this was dealt with swiftly, thank you. First shower I had - oh dear - it has a head with one narrow spray (not like a regular/ normal round or rectangular one) that fires at you almost horizontally and in a narrow clump (irritating and impractical) - so even when you try and slow the pressure, it still goes to the back of the bath, over the bath end, and swamps the bathroom - firstly you simply cannot shower with such a dumb 'design student' reject style shower head, and secondly you'll spend several minutes after finishing having a shower, using up all the towels to mop the bathroom floor, and leave them in a giant wet mess, only to start smelling during the night - terrific (not) ! The last time I experienced a shower head that went only horizontal over the back of the bath, was a (very good, apart from this,) two star hotel in Morocco - but even that one had a regular round head (so you could actually wash properly/ normally under it), not a single tiny narrow head like at this hotel. The room I had was the cheapest, and apart from not having an opening window (I know this is kind of standard these days, so I'm not bothered), it was a well appointed comfortable room and even had a side view of the Med, which was great. People will always come to this hotel because of its awesome location, including a roof terrace ..commanding some of the best full vantage points in Tarragona (and many other reasons), but I hope the complacency of them knowing this, doesn't hold them back from considering customers' improvements / suggestions. I had pasta carbonara for dinner the 2nd night - a few tubes of pasta in a thin limp sauce, with some almost microscopic strands of ham (seemed like a microwave job) - no bread with it, no salad, very very unsatisfactory it was ..I was still hungry, so I ordered a small pizza, which was ok, but seemed like a basic supermarket one (it wasn't good), and it took a long time to arrive. The rooftop pool, they call a 'plunge pool', but this is underselling it - I did lots of lengths in it, it's maybe 4ft deep .. it's great. The lower pool is also nice and is much bigger and deeper. The day I left, the fire alarm went off at about 7am - A bit annoying. Some people started to leave the building and some probably didn't. This is overall a very good hotel, and I was really impressed. I liked the staff on reception, the breakfast staff and the rooftop bar/ restaurant staff - they were all very friendly and very efficient - This is especially nice when you're by yourself. Tarragona is great and swimming in the sea was wonderful too.

I stayed here for two weeks for a university program. As I was there for a while it's easiest to do a bulleted list of pros/cons: Pros: * Location: Directly on Plaça de la Font, so if you're someone who wants to be right next to restaurants, bars, clubs and shops this is for you; also close to the Cathedral, the old town and the Roman ruins (amphitheater, circus, forum); a short walk from Platja del Miracle, a clean, lifeguarded beach where I was always able to find good space no matter the day or time. * I had a double room at the back of the property, whose window faced onto another flat but with a small terrace between us. Thus it was quiet and got direct sunlight most of the day. The room had an AC unit that cooled the room quickly, and also had decent shelf and hanger space given the room size (small, but that's typical of European hotel rooms, especially in old buildings). * The room was cleaned every day—towels changed every day, sheets changed every few days. Post-COVID I've come to expect the opposite—that hotel rooms will only be cleaned once a week or upon request—so that was a pleasant surprise. The cleaning staff were also very friendly and helpful. Cons: * Automated check-in—by far the biggest con. The hostel didn't send our trip coordinator, who wasn't in-country, the access code to the front door, though it was supposed to have been sent 24h before. So I arrived, the first in my group to get there, not realizing this would be needed. Eventually after waiting outside for some time another guest happened to be going inside, and let me in. The machine was wonky at first but eventually worked, at least for me; other guests checking in at the same time as the later arrivals in my group, however, had worse luck, and I'm not sure if they were ever able to reach a Forum rep to access their rooms. * No on-site staff, poorly-manned hostel phone line—we had a situation in our group later that week where a group member forgot their key in their room on their way to dinner, and ended up having to sleep in the small lobby area overnight as nobody from the Forum number provided was picking up the phone. The pin number the automated machine was requesting in order to issue a new key had never been sent to our group coordinator either, hence why the group member was never able to get a new key issued from the machine. * Other people in my university group had single rooms in the center of the property. Thus they did not ever have direct sunlight; their rooms either faced a wall or a disused lift shaft at the center of the property. This is just something for people to be aware of when they're making the bookings; the room photos on the site are not representative of most of the rooms of the property. * Accessibility: there is no lift/elevator, and it is a four-story property with steep flights of stairs between floors. If anyone in your party is disabled or otherwise has mobility or fitness issues, or if you simply have a lot of luggage,