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We had a nice & relaxed family holiday here for 8 nights. The views were to die for, they were just exceptional. The apartment itself was very spacious & clean upon arrival. It consisted of two bedrooms, two bathrooms (one of which was an ensuite to one of the bedrooms), the kitchen/living room area was very big, as was the balcony area. The staff were very friendly, helpful & accommodating. The swimming pools were fantastic, and our kids really loved them. The bar generally closes by 23:00 every night after the entertainment finishes. The entertainers really do their best to ensure that fun is being had! As we are primarily English speakers, I found that most of the staff were not as bilingual as I initially thought, but this is only a minor issue, as they had the bare amount of English to get by & to help. We were fully aware of the €200 deposit before arriving, so this was no issue for us. There was a separate charge of €5 per night (€40 total for us) for parking. Having a car is essential for staying here, as it opens up where you can go every day, be it to the shops or going to another town for dinner. As we had a car, we travelled to Gibraltar (approx 30/40 mins away), and to the most of the towns/ports, it also allowed us to go to different areas to do some food shopping for our apartment. Taxis are readily available I believe on a call but I do not know the costings for them. The cleaning of the rooms was non existent, during our time there, no one came to change the bed sheets, and we went to reception to get some new/fresh towels. They really need to improve on this. The sunbeds by the pool was another issue that can be improved upon, the pool opens at 10:00, and there are generally queues of people waiting in line at the gate ready to pounce & claim a sunbed, then they disappear. This really needs to be watched by staff as it is leaving many families no where to go/sit. They could really do with more sunbeds also! Overall, we had a nice & relaxed family holiday, we knew what to expect with regards deposits, and the need of a car. Take heed to the Tripadvisor reviews as they are fairly accurate feel of the place as a whole.

Just returned last night from the hotel after a week with my friend. The hotel was quiet even though it was busy. No pounding music during the day at the pool, no scraping of plates and movement of trolleys in the main buffet (both which were bliss). Good selection at breakfast including freshly squeezed orange juice, Nespresso coffee (both of which I have had to pay for in other hotels as a supplementary item), and of course cava. We booked half board but usually eat out a few times in the evenings but we enjoyed the choice and ambiance so much (langostines, fresh fish and steaks cooked to perfectio, to paellla with crabs) that we ate mostly at the hotel. The staff were fabulous, we noticed that everyone made eye contact and smiled and greeted you. A special thanks to Christina in the Andalusian a la carte restaurant and Javier, who was always smiling whilst greeting guests and helping with luggage. Our regular cleaner was fantastic and unfortunately I cant remember her name but it began with an A. The hotel is spotless with traditional styling which we loved and the beds were comfortable and we slept well every night. We like to travel when children are back at school so we can have some peace and quiet so this week has been perfect for that. The manager is very visible which was good to see and we spoke to him on our last day to thank him and the staff for a super week. If you want rest and relaxation and tasty food then this is a great destination. Can’t wait to return.

The hotel is very comfortable and comfortable, the hotel is very comfortable and comfortable.

We have just returned from a 9 night stay at the H10 Estepona Palace, this was our first time in southern Spain but we have stayed with H10 before, after a taxi transfer of approximately 1 hour we arrived at the hotel, the hotel lobby was extremely spacious with 2 check in desks we went straight to the Privilege desk as we had booked an all inclusive Privilege package. After a welcome drink we were given information about the hotel, we then went to our room on the 6th floor, the room was spacious and very clean with all the facilities that you would require, there was only 2 things that we would change and those were 1, take out the bath and replace with a walk in shower and 2, remove the sun lounger from the balcony as it only just fit in. The room was kept spotlessly clean with a towel change twice a day. We had requested a kettle for the room and this was delivered after only 10 minutes, great service. There were 2 restaurants in the hotel the Alboran and the Thalassa, the Alboran being the main serving breakfast, lunch and evening meals, there was a great variety of dishes available along with show cooking on the hot plates at each sitting, there was always something to tempt you whether it be the main, salad or sweet stations. The Thalassa restaurant I can't comment on because we did not eat there but I believe it was mainly a snack bar that served a la carte, takeaway poolside drinks were also available. We did have 1 B.B.Q meal outside at this restaurant which was again served a la carte. There were 2 adult swimming pools and 1 children's pool with plenty of sunbeds dotted around, there were also sunbeds on the beach that was adjacent to the hotel just metres away. There were activities during the day for both adults and children, there was also nightly entertainment on sometimes, both outside and inside. There was also a chill out bar from 18:00 to 24:00 with great views out to sea but this bar was not part of the all inclusive package ? The lobby bar served drinks for both inside and on the outside terrace, the staff here were brilliant as were all staff within the hotel, I would like to mention 1 member of the bar staff who gave great service Alvaro Villalon (sorry for the spelling) he is a credit to the hotel. If you book a Privilege package there is also a Privilege lounge with help yourself tea, coffee and both soft and alcoholic drinks. The town of Estepona was a 30 to 40 minute walk from the hotel but we took a short taxi ride due to walking difficulties. Thanks to Angela and Peter for their company, next time you're away, both land and sea look over your shoulder we may be behind you.

This hotel is beyond amazing. We had the tower room and it was incredible. Had wonderful food and the location was perfect. Even though the parking is a short walk it really was not so far that it was an issue. Beautiful hotel and would recommend and stay again. Reception manager provided us with excellent customer service. We received the most professional check in experience with Cecilia - she is a credit to the hotel as she explained everything and answered all of our questions.