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I can’t fault this hotel, I had to leave a review based on my last family stay. During a very busy peak of season for the staff at Hotel Bendinat, I asked them to accommodate more family members visiting on top of my original bookings, lots of last minute dining requests, and late night support with a sick child. Not once did they fail to accommodate us, nothing was too much trouble for them and everything was done to an excellent standard and right first time…. I couldn’t fault a thing from the front desk (Ramon), to the Restaurant (lead by Marco) to the cleanliness of the rooms and service (which is exceptionally delivered). The stand out for me at this Hotel is the Assistant GM, Carlos. He takes time to walk around to see guests, nothing is too much trouble and he works very hard to get things right for everyone. He is kind, courteous, Very professional and humble. This guy is the best Hotel manager I’ve come across, if not only for his willingness to take criticism and come back with clear resolutions and ensure consistency of standards. Great stay this year and like I say it was faultless for my whole family. Well done Team Hotel Bendinat

Our selection was influenced by taking a subjective look at online customer reviews in parallel with the hotels own self marketing. We assumed from our research that a 5 star vacation would be presented, being that's what we paid a premium for, however unfortunately the Hotel failed to deliver the 5 star standards they marketed on this occasion. The hotel is situated within a quaint residential area located on the hillside presenting a 5 minute downhill walk to local bars and restaurants, albeit a further 15 minute downhill walk will take you to the popular marina area. The Hotel overall is well presented, relatively modern and clean. The foh, house keeping and waiting staff are attentive and friendly. There is a modern restaurant with stunning sea views that hosts a decent breakfast every morning, albeit its not open most nights and so expectations of embracing 5 star cuisine at this venue needs re-evaluated as you can eat better and for less elsewhere which isn't what we expected/wanted! The pool and lounge area is an adequate size for a boutique hotel, albeit the layout and attempted vibe might not meet the overall client/family balance you'd want but that's subjective of course. Whilst the hotel offers a varied range of suites and rooms, I can only comment on our own individual room experience - this was a deluxe suite. In simple summary, the room was well equipped, bright and spacious however the furniture and seating was tired/damaged and our bathroom had a significant damp issue which resulted in daily deep cleans and paint overs - the fragrant smell of sun lotion was surpassed with bleach and paint daily, but we got to know the maintenance man. Incidentally, an alternative room was offered on the 6th day of a 7 day vacation which was not acceptable, and latterly followed by a deferred 1 night free stay being offered as compensation, albeit we'd have to pay a premium to fly back and stay longer - Go figure! Whilst we where disappointed, we still embraced our holiday and so without contradiction - this is a lovely Hotel. Whilst on this occasion unfortunately the experience did not deliver on what was marketed and sold as 5 star, maybe we where the exception to the rule. That being said and as much as we where accommodating and understanding with the hotels circumstances, we should not have had to invest so highly when the hotel acknowledged their failures and misgivings. A failure to simply deliver expectations is primary, or make good, especially when its acknowledged you've not met the standards you market at 5 stars. Unfortunately in-action didn't match the ambition and so hopefully there are no more exceptions to the standards you claim.

We enjoyed our 5 nights at this small friendly hotel. All the staff are exemplary & go above and beyond to make everything as enjoyable as possible. There is a warm greeting at breakfast and we found it excellent value for money. Drunks & poolside lunches from the pool bar are lovely and very reasonable. Yes there is a little noise from the road by the pool but we really didn't notice it as the pool area is lovely with a relaxing vibe. The loungers by the pool are super comfy. The rooms are not huge but very nicely appointed - you have everything you need & location is excellent for the harbour. A couple of pointers would be that we didn't enjoy being next to smokers by the pool or getting a face full from those vaping next to you - there aren't so many poolside beds - so options there were limited. Would be nicer if there was a designated smoking area. Lastly not one English TV channel - whilst we don't travel to watch TV whilst away we would have like to have viewed some of the Olympics whilst away with English commentary. We found it surprising as theres a high percentage of UK at this hotel. Thank you to everyone - we will be rebooking for next year as it was so chilled & enjoyable. .

Excellent hotel offering free parking, a nice gym, good outdoor seating and breakfast is served from 7am till 12 noon. Excellent experience.

Hotel was in a fantastic location to enjoy surrounding coves, beaches and restaurants. Staff were very polite and helpful with all our requests. The room had great views over the pool and sea and I enjoyed very much being able to swim off the rocks from the hotel. Would stay here again.

We have just spent an absolutely wonderful week at this beautiful hotel. It was everything we were hoping for. The hotel is in a lovely quiet area (if you want lots of restaurants & bars, this is not the place for you). There are a few mini-markets and a handful of restaurants dotted about, but other than that, it is just other hotels. You can hop on a bus to Palma from right outside the hotel. The number 4 bus goes into Palma every 15 minutes or so for €2 per person and takes about 20 minutes. Palma is a beautiful city, so I recommend you do this at least once. The hotel is kept very clean by a team of hard-working staff. We were in a garden bungalow (2 adults & 1 teenager) and it was just the right size for us, with a good sized bathroom and a beautiful view out to the bay. The rooms are cleaned every day. The swimming pools are lovely – the upper one is by the pool bar (which isn’t too badly priced and the food we had (toasties, nachos, pizzas) were very good) and the lower one has a little pool attached to the main one for little people, or just to sit in. There isn’t a huge amount to do for children (no organised entertainment – so again, if this is what you are looking for, you need to stay elsewhere). The hotel also has mini-golf, tennis courts, pool table, if you want a little activity to do whilst you are there. The staff were all very knowledgeable and very helpful. There are a couple of little beaches nearby, but they were completely packed (we were there in the first week of the summer holidays) and most of the beach is taken up with sunbeds which you have to pay to use. It was too busy for my liking, but we did go down later one afternoon (it was still packed) to have a quick dip in the sea and a cocktail from the beach bar (€10 for a porn star martini and it was packed with alcohol!) Food: we stayed on a half-board basis (and I thoroughly recommend doing this). Breakfast was from 7.30 to 10.30 and is a help-yourself buffet. There is so much to choose from and the drinks are all included (they even have Prosecco out on Saturdays & Sundays). You can eat inside or outside on the terrace. The staff work very hard to keep everything topped up and to keep your table clean. We loved the breakfast! The evening meal is in the sister hotel over the road and we found this to be absolutely brilliant. Again, it is a help-yourself buffet and there is so much food to choose from. The pudding selection was absolute heaven! We felt the choice was very good (different options each evening throughout the week) and we found the food to always be served hot. The views of the bay from the window tables are absolutely beautiful and you can watch the cruise ships make their way back out of Palma. The drinks are not included, so they are billed to your room and you pay at the end of your stay, when you check out. We tended to get a bottle of water (€3 each). The waiting staff work hard so that you enjoy your meal – our waiter Wilson was absolutely wonder