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From the base we could not stay in the hotel that we had booked for air-conditioning problems I think I remember , they relocated us in a much better one and with exceptional services both in conditions of the hotel Hotel like staff.

overall a very good stay.The hotel was clean and the staff very nice.The girls who managed the bars were lovely and friendly. Juan was also very professional. The entertainment was a little disappointing most nights. The two drinks policy very annoying, particularly as the beer measures are small enough anyway. rooms were clean but I found the poor fitting glass doors on the bathroom entrance very awkward, why was there a need to do this. Surely no one wants to see other people using the bathroom. It would also be nice to be able to get water for free throughout the hotel at all times of the day. A complimentary changing and shower room for departing guests would be extremely helpful and would go a long way in helping people want make a decision to return again. I found all the reception staff most helpful and friendly. It's a shame the gym entrance cannot be reached via the hotel. I did like the fact there was always plenty of sunbeds available for everyone.

This hotel was okay for room quality, but could be miles better and more organised Stayed at this hotel for a week. There were positives and negatives to my stay here. Unfortunately, most were negative Positives Rooms. Spacious, comfortable, good night sleep, quiet, nice decor, tv channel has one English news channel, but didn’t bother us much as I speak a little bit of Spanish so could watch a bit of the Spanish voice whilst getting ready to go to breakfast. Cleaned regularly. Pillows best I’ve slept on. Good location: So close to the beach. Shuttle bus to take you or the walk is 10-15 minutes and central to a lot of shops, bars and restaurants. Lovely walks too. The hotel also had a good shop on site that sold a lot. Also a hairdresser and tattoo parlour. Arcades were very good and entertaining in the hotel. Negatives Food. All inclusive was the most repetitive. I have ever seen at a hotel and the poorest quality. What you got for lunch was again served at dinner time. There was no theme at all. Pizza didn’t look like pizza and stuck to the hot tray and couldn’t pick it up even with tongs, the meat dishes were sometimes raw or didn’t look cooked. We ate in restaurants out of the hotel 3 nights out of 6. Breakfast had poor choices of hot food, but good for pastries and cereals which I was happy to eat. My friend who had eaten meat dishes had a poorly tummy for two days of our 7 day holiday. She thinks this was down to either the pool water or the food. Entertainment. Didn’t seem to last long and seemed very lacking. Some other guests: Not all, before I seem judgy and rude. A lot of guests I encountered were extremely rude towards my friend and I who were just trying to relax like most people. Had one woman in the lift who let these lads who had barged in front of us into her lift and not us when we had waited for 5 minutes for a lift itself one night, guests smoking near the shop and blowing their tobacco smoke into your face, reserving sunbeds and leaving them for hours and sometimes not even returning. Some even left their towels on overnight - absolutely unfair. A Middle aged woman splashed her leg out whilst underwater swimming which resulted me and my friend being splashed full on in the face in the pool and she didn’t even apologise. Also witnessed several children splashing other guests in the pool and whilst they were trying to sunbathe which made them angry and the parents did absolutely nothing or even apologise. Abysmal. Guests literally standing over you and breathing on you as well whilst you try and pick up your food in the food hall which I can only describe as a rat run or a school canteen. Also witnessed a family say to another family around the pool that their child had a tummy bug (D&V) and another viral infection and this child had been swimming in the pool that day? Room three negatives. My bikini bottoms went missing and I have no idea where they have gone. The last time I saw them was in our room. Never