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We are on our way home from a 5 night stay at Northern Lights Ranch. We stayed in cabin 6 which is deluxe cabin with a hot tub. The cabin was incredible and exceeded our expectations. We paid for half board and the food was phenomenal and well worth the money. We paid for excursions and transfers through the hotel which were seamless and well organised. Whilst the hotel didn’t offer clothing hire the staff were happy to recommend a company and took care of accepting the delivery and return. The staff were friendly and helpful. The extra complimentary activities such as the taxi shuttle to levi, the ice skating rink, snow shoe trail, feeding the reindeers, sledges and bonfire made the experience exceptional! Thank you so much for giving us an amazing visit to Finland and Northern Lights Ranch.

Booked a 7 night trip through Inghams staying half board, 31st Dec - 7th Jan. Stayed as a family of 4 in a standard family room. Requested ground floor room, close to reception prior to arrival which we were allocated - block 9. 30 second walk to main building. Standard family room - great drying cabinet, clothes storage areas, kitchen area with sink & good size fridge. Separate kids bunk bed room divided with sliding door. Very practical, although a little plain looking. Excellent room cleaning & changing of towels - very accommodating if we were in room, came back later. Food - breakfast (7-10am) was perfect, hot buffet, bread station, waffle station, pastries/cakes, vast continental with meats & cheeses plus cereals & porridge. Dinner (5-8pm) again amazing for first 5 nights and then reduced significantly in selection (assume as hotel got quieter after new year), still filling just not inspiring! My kids said the fries were better than McDonalds!! Pools- cooler than would have liked so only visited twice, one pool heated to bath temp if you head up the steps. Kids play area (under pool area) - amazing, kids loved it! Perfect for kids ages 18 months to 16 years. Giant foam pit, ball pit, climbing frame, gaming zones, table tennis, football area and mini play areas with toys. Pool & kids play area included in our stay. Staff - all so friendly & helpful. Arrived 3.5 hours before official check in at 4pm and our room was ready. Location - perfect for skiing at Zero Point, literally a 5 min walk. Also minutes from shops/restaurants and supermarket in Levi. Would happily stay again😊

Where do i start Just an out of the world place to be. The hotel was amazing well worth the upgrade beautiful room. I stay all over the world and many hotels but this was lovely beautiful spacious clean. Cannot rate this hotel highly enough we where all so so sad to leave and are now looking at booking for a return. Thank you so much for an amazing experience.

We stayed at this hotel on a half board basis which I would not recommend. We travelled as a family of three with a six-year-old. Poor choice for children. Kids buffet was haphazard, not guaranteed every night. Only one main choice for dinner so if you are vegetarian, no option for you. if there was salad there was no soup if there was soup there was no salad! Hardly any bar staff on to get a drink with your meal no one really checking dinner Tickets so you could probably eat dinner there and not pay. Aside from that room was okay. Cleaning service again is haphazard, i had to ask three times to get it cleaned. location is very central, so really handy for zero point and all main central immunities but be warned that comes at a price. It can be quite noisy. Overall I would not stay again.

the bed was small and the bathroom‘s shower head was broken and there were no shampoo and body wash in the room.won’t recommend.

Great stay at crazy reindeer , location perfect , 5 min walk into town , food really good and amazing staff . Special mention to jingle bell Jas and Jade , they were so talented and worked non stop to entertain adults & kids