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Location is good, near the Lille Flandres station. Also near a collapsed building, which is a little scary, but was not a problem during our stay. Hotel is beautiful & clean, although each room has a different layout, so quality may vary a bit. Concierge is very nice, but is not always guarding the front desk. Biggest problem is the hotel is infested with mosquitoes & has no air conditioning. My room also didn't have any outlets near the bed, making it difficult to plug in my phone or fans.

The location is good, but the hygiene is not very good. There were mosquitoes as soon as we entered the room, and we also found spiders later😢The bathroom design is very strange, there is no bath screen or shower curtain to separate dry and wet areas. I have booked many hotels on the trip.com platform, and this is the one with the worst experience. In addition, two hotel platforms in a row did not notify the hotel of opening a sofa bed according to the reservation remark. The hotel was not prepared at all. Fortunately, the hotel acted quickly and only delayed about 15 minutes. It may seem like a small matter, but the experience is real. Difference.

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

The hotel is in a good location and the front desk service is very good. They even speak a little Chinese.

Very conveniently located, walking distance from Eurolille Station and also to city centre. They very kindly allowed me to check into my room earlier as there was a room available and I was able to rest and freshen up from early morning train travel. Deeply appreciated. Room is more spacious than expected. Enjoyed my stay. Highly recommended

Personnel charmant efficace réactif Gros bémol pour les cartes de notre chambre (101) qui se démagnétisaient à tout bout de champs. Mais le personnel nous les remplaçait directement sans discussion et sans jugement de notre utilisation.

Needed to be close to city Center. Location is ok though good 15min walk to main city. Hotel itself is very average. Biggest downside is the size of the rooms. They are laughably small even by any European standard. I booked a double bed standard room. The bed was maybe for 2 midgets but certainly not two adults. It was a king single. My suitcase could only fit on the far side of the bed but there was no room to roll it past the bed so I had to hoist it over bed. I visit paris London New York regularly so I understand small rooms. But this was just a joke. Breakfast was really average and really not worth 17euro. I will not come back. The only positive was that the price was reasonable and it was very quiet.

Once we located it (I would recommend NOT USING GOOGLE MAPS) it is very well located using Opera House and Apple Store as landmarks and it is close to Lille Europe. Whilst the rooms are small and the lift even smaller it is not any different in size to any other city centre hotel I have stayed in. The staff were friendly and accommodating and the breakfast is perfectly adequate with freshly squeezed orange juice (you do have to request this it is not left out in the buffet area). Certainly had no complaints and would stay here again. My only small complaint is an a typical English tea drinker that the basic Thè was not available but this is a small ****** on what is otherwise a good value for money stay.