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I appreciate that the hotel is under new ownership, and having a serious makeover, but that's no excuse for a lengthy list of things that weren't ok! We were in a block awaiting refurb, and it really showed! Front door that didn't shut properly & had gaps in panels that let light through, into a stifling hot lobby with threadbare stair carpet up a narrow staircase to our room. Lots of cobwebs & dust around window& behind bed, bathroom door didn't shut, water pressure for shower was pathetic, as was the flush for the loo, window was cracked, and the sink plug didn't work - no information of any description in the room, not even a number to contact reception. Staff are being trained- but putting someone behind a bar who doesn't know what a Bailey's is & can't change a barrel is a bit of a fail! An annoying beep from a failing battery in the automatic doorstop was eventually solved by removing the doorstop completely, as either they had no batteries or didn't know how to change them - this was getting more like Fawlty Towers every minute. We decided not to have dinner at the Hotel, as the menu was decidedly uninspiring and overpriced (especially if you're vegetarian!) So to bed! Bed was comfy! But noise from the road prevented a decent night's sleep. Down for breakfast - all served yourself. no cleared tables available, no cereal bowls, only large mugs for coffee/tea, actual cooked breakfast was ok, apart from fried bread like soggy cardboard - but no plates for toast etc. To be fair, we stayed two nights, and the service the next day was better, but you cannot expect inexperienced trainee staff to cope on their own! All in all, we won't be back! If you do book in for a stay, make a booking at Sally Pusseys down the road for dinner- you won't be disappointed!

The view and scenery of the hotel is excellent , is quiet and peaceful and food is very good too. Although the choice of buffet breakfast is limited. The swimming pool provides warm water and also have sauna and steam bath

Me and Hubby had a great time at The Tawmy Owl. It started with dinner lovely home cooked Sunday Roast Then up to our room which we booked. Spacious, emaculat and really comfortable. Then back down for the Open Mike Night. Really great fun, lovely people, and lots of drinks to try. In the morning down for breakfast. Just what the Dr ordered. Thanks Laura for a great stay. Tommy & Julie.

Stayed recently for work and always like to make use of the gym when I stay away. Decided to start my days by taking part in the circuit classes run by Lee. Lee was great - motivational, welcoming and knowledgable and made me feel at ease. Would highly recommend and will be visiting again!

A return visit, Lovely to be recognised by some staff, who gave us a very warm welcome. The Hotel is clean, the staff friendly as well as professional. Food is plentiful, tasty and very well presented. Very much enjoy our time here, and really hope we can return later in the year. Thank you to Karolina, all the arrangements you put in place went according to plan. Thank you kusum, lovely welcome when we got to our meeting room. Thank you to Pradeep, Mackenzie and the young lady who served us in 14 Twelve. Great chefs. Producing tasty food, hot and beautiful presented. Huge Thank you to Chloe, this young lady went above and beyond, just very attentive, and looked after us extremely well.