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We had our wedding here in April '24. I stayed the night before with my parents and from the minute I arrived everything was perfect. Brooke our wedding co-ordinator went above and beyond to make sure every little detail was noted and taken care of. Lorraine who was our MC on the day kept the day moving and kept us informed of anything we needed to know without being intrusive. The whole staff team were amazing and no request was too much for them. Bar staff were amazing, food sent by the kitchen was beautiful, serving staff were quick and efficient. Every member of staff we encountered from reception to cleaning staff was pleasant and welcoming. Can not fault a thing. Thank you Redhurst Team!

Parklands Hotel & Country Club is a hidden gem. From the moment we stepped into the hotel it was well decorated, given a wedding vibe to us. The wedding area for ceremonies and evening reception gaves you an insight of how the big day would work. It's very well structured and thought out so it flows well and no cross over with guests staying in the hotel. The surrounding area has loads of space for wedding photos/videos such as a close by woods, open grass area and the baloney at the top of the hotel for those stunning photo opportunities. Jennifer (events manager) is an unbelievable coordinator when it comes to weddings. We met up with her 3/4 times throughout the year to makes sure everything was on track and if anything needed done or changed. On the day she made my wife and I feel so relaxed, making sure we just enjoyed the day with friends and family. If there was any issues on the day I wasn't aware due to Jennifer dealing with everything. Staff all day couldn't do enough for us. They looked after all guests and if we needed anything extra they would make sure to get it. We even had a visit from the owner of Parklands which I found it very humbling and appreciated to take time out to see us. The food was delicious, not just on the day but we visited the restaurant a couple of times before the wedding. I'd recommend to go in for dinner to see how good the steak pie is. We visited wedding venues ranging from Greenock to East Kilbride and Parklands came on top. The value for money for a full wedding (90 people for us) is amazing. This is from them organising, planning, the look, great food, professional staff and a stressless experience for my wife and I. I'd recommend to go in for a look and chat, thats all it took for us to know it was the place for us. Thank you Parklands for making our wedding day so unforgettable. Mr & Mrs Grassie

Bedroom spacious, but thereafter not good. King-size mattress on a double bed base meaning it was easy to roll out of bed if you ended up on the unsupported edge The duvet was sticking well out of the cover, and it was filthy and worn, disgusting. Bathroom had peeling paint, and no shaving mirror. Shower worked well, but surrounds and seals pretty mouldy. Bedside lights could only be switched on / off from one side, inconvenient The TV remote control was disgusting, filthy and worn out with no numbers visible. Absolutely thick with dust and worse. Bathroom basin not cleaned (2 night stay). Tea tray left dirty and not even wiped after first night, although was replenished. Food -greatly overpriced for below average mass produced basic food. Serving staff were reasonable first night, rubbish 2nd night. Some food cold by the time it was served. Breakfast, poorly laid out. Scoops impossible to use in the curved cereal serving bowls, picking up about 3 cornflakes at a time. Eggs tough as boots. Cracked / chipped glasses and mugs being put out for use. Hope never to return. Could be really nice with some investment, but currently the worst IHG hotel I have stayed in anywhere.

This was one of the best ever experiences I had in my 20 year long travel and stays. Especially I would like to mention this girl on reception the day we checked in, was excellent and exceptional. This hotel is no less than 5 star. I will recommend to everyone plz do try once and you will see it for yourself

We travelled from Ireland to stay in your premises for 3 nights. Everything seemed OK on arrival. We went to the room but I had to make a complaint to reception about the shower which was not working correctly ( as stated on your website ensuite rooms are refurbished to luxurious standards), I wouldn't call a shower hose from a mixer tap luxurious. To this I didn't get a satisfactory answer. We left immediately without having  a good inspection of the room as we were pushed for time to meet with friends for dinner. On return that evening as we were about to go to bed we pulled back the bed clothes and saw what looked like body hairs  on dirty sheets. On closer examination we saw a filthy duvet cover, undersheet and a badly stained mattress which was absolutely disgusting. There was also a bad smell from the bathroom among other descrepencies which I won't go into now. We made the decision not to stay so I went to reception to complain and request the return of my payment as the room was not fit for purpose and I feel that it was mis sold to us. I brought your supervisor to the room and  Of course he dismissed my complaint and queried why we left it so late to bring this matter to his attention in a way that was condescending to me even after explaining  the reason. This was extremely inconvenient as we had to find elsewhere to accommodate us at short notice which proved costly, having to book into numerous hotels to cover our trip.