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The equipment is a bit old, the room is large, the location is slightly biased, the mountain is quiet. There are plenty of parking spaces available. Free parking. Great price. It is less than 20 minutes drive from Gatwei Airport. But this is Sunday.

I held my 30th birthday party in the Cellar Rooms of the Reigate Manor. Everything was incredible. The staff handled absolutely everything which meant I could just enjoy the party. They provided the most incredible venue (so fun and intimate yet spacious), food, drink on arrival and bar, DJ and photographer! I loved every second and couldn't recommend it more for a special event!

We spent two nights here on a family visit earlier this month. OH, our son and I just loved it. We had two standard doubles which had everything we needed and more, and for so called ”standard” rooms they were a bit special when you consider the price. Cheap as chips and perfect for a short term stay. Views over the golf course, tranquil setting and so so quiet. Perfect nights sleep. And for me the most outstanding thing was that the bedding was changed daily, that's a rarity these days. Breakfast was served in the club house and again was ideal, relaxed setting, choice of cooked foods - no cereals, pastries or fruit but a very good start to the day.

1. Very tired room and security appalling (Gd floor), bathroom window EXTREMELY dodgy so much so that we had to put glass in front of bathroom windows just in case. 2. Room door was a VERY basic lock - had to put suitcases and chair against the door. 3. Bathroom was in MAJOR need of an overhaul, , bath had hole in it patched up with tape and all the fittings were broken and/or Rusty. 4. Tv wasn’t working so had to wait for receptionist to come in and get it working. 3. Booked taxi through the hotel for 6.45 and thought it strange that separate unit was used for the card payment. The following morning we had to wake the driver up (he had clearly been waiting a while) and it was not a licensed taxi that collected us (no taxi plates, no badge or ID inside, no mileage recorder unit etc.). We didn’t have enough time to do anything other than except the rude (but there was 3 of us), but it appears to us that reception are running a side business…. And if we had an accident I doubt that we were covered!!! In essence, if you want closeness to airport and aren’t bothered about staying in a “run down”/ tired hotel then pay a bit extra!!!!

The hotel is located in the countryside and belongs to the manor hotel. The garden has large lawns and the air is first-rate. It is very suitable for vacationing here. You can eat steak for dinner. It tastes delicious. In short, it is recommended.

We had our vow renewal reception here for the most part it was amazing the history the rooms ect but was disappointed with staff and a few other issues Francesca was amazing but some of the other staff were rude to a few of our guests, the tables was not set out like we agreed when i spoke to the manager he said he was doing it his way. To many tables left were the disco was, we had exclusive half hire which means our guest’s only should be in the manor but when some older guests went to sit round the fire to chat there was another couple there that wasn’t with us so our guests couldn’t sit round the open fire . Also oneof the rooms included was full of chairs the receptionist was good and had them moved to another room but this took a while because her paperwork said it wasn’t included but our paperwork said it was . We was told at 12 all non staying guests were to leave , and the bar would remain open for our guests staying as long as we wanted but they called last orders at 11:30 and that was it ,it stayed closed so we couldn’t even order a soft drink or packet of crisps when a few of the guests were hungry and thirsty.

A few weeks ago, I didn't really consider myself to be a hotel snob, before the trip I was like ”if it's got a bed, a toilet and a lock on the door then it'll do for me” well... I need to re-evaluate that statement. Firstly, the good (as mentioned in the title) the staff were nice and welcoming, the rooms were clean and it's in a fairly nice area. But... *deep breath* The rooms are hideously dated, if you had woken me up halfway through the night and said ”you've travelled back in time to the mid-80s” I probably would have believed you based on the surroundings, not that this was much of an issue, but there's more... The drain in the shower didn't... drain? So there was a huge pool of water while I was showering. It didn't overflow though because the shower head offered such little water it would have taken hours to do so. The hand soap had been watered down that many times it was just plain old water by the time I got there, same story with the shower gel. The smell in the bathroom was pretty bad and it was nothing to do with me either. The walls were that thin I could hear the person in the next room to me going to the toilet and could pick out the exact words he was having during a phone conversation. The TV didn't work. The light switch for the light above the bed didn't work. The wall had had some damage at some point and had received some patchwork which isn't an issue, but they didn't bother painting over the patches afterwards so there were huge splodges in the wall. The carpet had had some water damage at some point (probably the aforementioned shower tray issue) and there was a huge stain going into the bedroom. I'm sure there were more issues I found but I think it's best I not mention them, you get the gist I'm sure. As of right now, the price for a Premier Inn Gatwick room is £94 and the price I paid for this is £70, and in hindsight, I would have paid the extra £24 quid to have stayed there instead. I arrived on my own as a first-time solo traveller and honestly, I felt quite worried about the state of things to come based on this hotel and would have started my trip off feeling much happier if I'd paid the extra to stay in the premier inn. To summarise, if you're one of those people who thinks ”20 quid is 20 quid, all I need is a bed and a toilet I don't care about the quality” .... just pay the extra 20 quid... trust me. The staff were lovely, it was clean to be fair and it did serve its purpose, but that's the nicest thing I can say, unfortunately. Lesson learned.

The floor of the room is wooden and soundproof, but I sleep with earplugs, which does not affect; breakfast is simple, but the front desk is very warm, greets every day, there are questions and answers; there are several restaurants in three minutes, five or six minutes there is a supermarket; Go to the airport and turn right for four minutes. There is a bus stop, and it takes ten minutes to get to Gatwick Airport. It is very convenient.