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The bed was difficult to sleep on and had collapsed. The overall hygiene is average, but fortunately the price is cheap and there is breakfast

The service / staff are amazing here. There is a Portuguese girl on reception who is really sweet and another European girl on reception too. There is a cocktail specialist in the bar who really knows his stuff (I think he’s Indian). Staff at the breakfast in the morning are really good too! Try the oat milk latte. Big disappointments are: the single beds are uncomfortable in the twin rooms with awful pillows. The pool in the spa is a bit dirty, the lighting gives the perception that the environment is cleaner than it actually is. The breakfast has no fresh fruit, surely you can provide daily watermelon, fresh pineapple and melon etc.

Very good living experience, although the location is a bit far from the city center, but the price is also corresponding to the affordable point, and the facilities, environment, service are good, there is a supermarket next to it, the sea is opposite the road, very quiet. Also bring a bar. Recommended ～

The location of the hotel is very good, just a few minutes walk to the beach and sea bathing beach, can also walk to the city center, downstairs is the Michelin restaurant, very delicious. The SPA in the hotel is co-branded with the website of a beauty and skin care brand. It is necessary to make an appointment one day in advance. After experiencing it, it is very relaxing and relaxing. There is a bus stop next to it, so it's very convenient to go to the zoo.

The location was fantastic with views over the Marina and the little island with the Fort. The breakfast was good and the customer service was wonderful, we got our room upgraded due to an check in error made causing a delay. We were very happy with the upgraded room. The only thing that could be improved was the Spa treatments as there was only 1 person that did the massage and he was booked out during our weekend trip. More spa treatments should be made available with more than 1 staff member. Also the lady who did nails, manicure/pedicures was also not available during the weekend.

This was our 2nd stay at the Grand Jersey Hotel having previously stayed in 2014. As before we booked a Park View Room. The hotel has not changed much since our previous visit and is essentially comfortable and welcoming. The location is perfect, taxi from the airport was around £20, or you could take the No 15 bus, which stops close to the hotel. Our room was located on the ground floor and was comfortable. We found the bathroom frustrating as the design did not make the best use of the space and was rather dated. The shower itself was reasonably powerful, although the shower screen itself leaked at the bottom creating a puddle on the floor. A minor gripe but something that needs attention. Breakfast was included and was of a good standard and variety. Choice of fruit, cereals, cold cuts, breads and most importantly the hot selection, nice bacon, sausages, eggs, etc, from the buffet. You could also order other items like smoked haddock, etc, if required. We didn’t eat in the hotel in the evening, but enjoyed pre-dinner drinks in the champagne bar, most evening. There is a nice indoor pool, complete with steam room and sauna. Changing rooms and showers were good, but the keypads for the locker doors were temperamental The hotel is not perfect and in places could do with some investment/refurbishment in places, however, it quite relaxing and a good base in St Helier.

Liberty Wharf apartments are very comfortable and well equipped. We have stayed here previously and the apartments have been freshened up since. Although located above the bus station they are quiet. Also handy for getting around the island as all parts of the island is well served by buses. The staff at Liberty Wharf are very friendly and very helpful. Special mention to the housekeeping staff. The standard of cleaning is exceptional. Spotless on arrival. Our apartment was also serviced twice during our fortnight and on both occasions the apartment was spotless. Already looking forward to our next stay here.