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The response at check-in was very smooth and good. The room is clean and bright. I enjoyed the coffee. I will also use it next time.

Close to the supermarket, not far from the city. Facilities and services are very standard, breakfast is the same, the price is a little less late.

The signage to the Leonardo Beautique Hotel, Perth, Scotland along with the directions in the hotel literature both need upgrading with accuracy. Sadly the website details of room layout design and amenities are not reflected in reality. We stayed in a room that was very basic and the bathroom was disgraceful with ecrement stains on the WC, dirty shower curtain in badly marked bath. The paintwork needed refreshing and the mirrors and wash hand basins required upgrading. The worst aspect was a drip all night through the ceiling that kept us awake. The general manager knew about the problems and although we had complained to him the evening we arrived, we were still placed in a dreadful room and bathroom. We were refunded 50% but felt misled and ill done to considering the condition of the facility. I would never recommend ths hotel to anyone as it is very far from the 4.4 star standard stated.

The service of this hotel is very good. The owner even wrote a letter to the guests staying in the hotel. The hotel looks like a castle. According to the hotel staff, the hotel facilities are very historical. The breakfast is very rich, and you can eat a full Scottish breakfast. The hotel parking is very convenient, just at the door. There are plenty of parking spaces, suitable for self-driving. There are no other facilities around the hotel, which is very suitable for accommodation on the way from Edinburgh to the Scottish Highlands.

This gem of a place is situated a short walk out of the centre of Perth and had off road parking. We did opt to park across the road on a side street as all but one of the spaces were taken at the front. We then were told about the car park at the rear of the property too. Please bear this in mind when staying. Our car was perfectly safe where it was so not an issue at all. Rob was very welcoming and our room was very clean and comfortable. We had a room fronting the busy road which was noisy but not too bad by the time we went to bed. Breakfast was delicious with various items to choose from and an abundance of tea and coffee if needed. We left the place rested, full and very pleased with our choice.

Apart from the central location, friendly staff and decent breakfast there is not much we can recommend. 8 of us stayed over for 2 nights with one of our party requiring an accessible room. First of all there are steps at the front door so we needed to lift the mobility vehicle up. The first day the staff knew how to work the chair lift to the 1st floor but on the second night the member of staff that was on did not know how to use it declaring he had only been there a few months and hadn't been shown how to use it. My sister asked for the control ( to which there were only about 4 buttons) and operated it for him. Drinks - do not buy at the hotel. Nearly £60 for 8 drinks then a 2 minute walk to the town and the same drinks were under half the price. Next onto the rooms. We had 4 rooms on the ground floor and each of them were really small, with around 18 inches either side of the small double bed. The bathrooms were small and not comfortable to use either the toilet or shower. Complimentary liquid soap holders were also empty. Lastly onto the biggest reason not to go back which is the creaky floorboards. Pretty much every one in the room creaked and moved and both mornings between 6am and 8am we were wakened and kept awake by the noise of the floorboards in the rooms above us. This wasn't just our room but for another 2 of the rooms as well. Not a nice experience overall, way overpriced. May have been a nice hotel in its day but is crying out for some TLC, decoration, accessibility options and those floorboards fixed.