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We arrived a party of ten. The staff experience started at reception where we were made to feel so welcome . Nothing was too much trouble. We were very happy with our rooms. Although, due to traffic we arrived much later than we’d hoped to, after going to our rooms to freshen up, we were taken to our table. Again, nothing was too much trouble and we were able to choose for a good varied menu. If I have one criticism it is the website says games room but it is for the golfers use or so the children were told by the golfers! . Perhaps there could be a games room for children, with maybe table tennis and snooker table? However, there were grounds for them to run off energy. Breakfast was lovely and the staff were very attentive. I would definitely stay again.

A really well designed space and great value. It's also well located - a bakery, several pubs, cafes and restaurants just a couple of minutes walk away. It's next door to a lively pub, but the noise was very contained and didn't affect our sleep. Great shower too. We were walking the Shropshire Way - this was a perfect overnight stopover.

2 night stay with friends while touring Shropshire, Herefordshire and Wales. Private grounds, off road parking covered by CCTV and a warm welcome from the friendly staff. Rooms were en suite, clean and warm. Breakfast was included in the room rate, was of good quality and plentiful. Hotel has bar and light bites menu or there are restaurants and pubs a short 5 minute walk away. Family run hotel with a small, long serving, team and it shows. Would have no hesitation in recommending this hotel and look forward to my next stay.

This is my second stay at the Mercure Albrighton Hall. I really enjoyed my stay, Staff were friendly and helpful and the room was clean. I'm slightly disappointed in comparison to my last stay though, last time we were in a privilege room which was gorgeous and unique. We had booked the privilege room as a birthday celebration, so wanted something extra special, however this time the privilege room was nothing special, just a slightly larger than average run of the mill hotel room. There was nothing wrong with the room itself, just not as nice as our previous stay. If I was to stay again, I wouldn't bother with the room upgrade - I'd just stick to a standard room. The only flaw I can point out is the door to the lakeside rooms. The security door that's opposite the lake was open the entire time we were there. The door did not lock when it closed over, which was a security concern - especially at night time. The leisure facilities are great, the pool is a touch cold but this isn't anything major. The sauna/steam room selection is brilliant and there's plenty of room. There are male/female changing facilities and they have private shower and change cubicles which is a big win for me. I didn't choose to book breakfast this time as the price seemed excessive, and I'm not a big breakfast eater. Instead I went to Battlefield 1403 'sparrows cafe' which was a 5 minute drive away and was absolutely lovely! Overall it was a great stay and I will stay here again!

We arrived at 11.30 and receptionist was lovely and kept our case till our room was ready and pointed us in the Spa direction. Spa day supplied robe and slippers and staff showed us around and explained where to be for our treatments. Pool and Steam Room etc were fairly quite first thing, got busier later on. Everything was lovely, relaxation room could have done with some fruit/nibbles as I've had in other spa places, be a nice touch. We had lunch in the bar area and were served promptly, tables looked over the golf course which was nice. Our room was on the 3rd floor and had been upgraded by Spa Breaks, it looked over the golf course with a Juliette balcony, really good, sized twin bed room and bathroom. Dinner was lovely and you were allocated £25 towards dinner, the chicken and leek pie was delicious, drinks esp the wine was pricy. Breakfast again was lovely but missed a few basics like baked beans Definitely recommend