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We thoroughly enjoyed our stay at Mirage, situated in a serene part of Srinagar. The rooms were incredibly spacious and luxurious, making our accommodation very comfortable. The food was delightful, and the staff was exceptionally helpful. Mr. Nazeer provided excellent room service, ensuring our needs were met promptly. A special mention goes to Mr. Zulfi, who went above and beyond to ensure our tour was unforgettable. His dedication truly made our experience memorable.

Fabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining. We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed. We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW! The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished. Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for. All the staff were attentive, friendly and helpful. Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times. The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied. Luxury is expensive and we really enjoyed the pampering!!! All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay. If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family. Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience. Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit. One word to describe this hotel FABULOUS.

The owner mr. Ibrahim was kind enough to send his personnel mr. Ashraf to ghat no. 12 to pick up us. We checked into our room without any verification and documents. He took the order for 2 home made lunches. Rice was well cooked and soft. Dal and chicken curry were not spicy they were tasty and went well with chapatis and rice. After lunch we watched wimbledon tennis for some time. They served khava. Kashmiri special tea. We went to boulevard road using their small boat. We had our dinner in a hotel outside. Came back and sat in the front, looking at the dal lake with lights. We had a sound sleep. They served us a sumptuous bread toast, omelette with tea. We checked out 9 am. It was a memorable and enjoyable stay. There were no mosquitoes. There was no music and disturbance. There was hot water available 24x7.

Hotel Royal Heritage is the best option to stay if anyone is planning trip to Srinagar. The staff is so humble and cheerful. They make you feel as a stay at home. The food and the ambience of the hotel is just remarkable. Its was a wonderful experience to meet such lively people. A big regard to Captain Waseem and his entire team members Akeel Ilyas reshi Ovais Mushtaq saab Junaid Irshaad Bilal

It's a lovely new property nestled in a peaceful secluded area ! It's quite close to Nishat and Shalimar Garden. It consists of lovely villas with 6 rooms in each villa. The staff was very courteous and rooms were just beautiful ! The interiors were very elegant and tasteful. The lawns had lovely green grass and we loved walking barefoot early morning on it. Highly recommended. Will surely stay again.