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We traveled to hotel end of June / beg July. We arrived late so restaurant just closing. We then had a very poor dining experience at a local bar and vowed not to return there. We had very helpful hotel reception staff from Fabrizio and Serena who helped us so much during our visit. We would like to commend some very special staff in the hotel: Laura, Beatrice, Gabriel Senior / Gabriel Junior and Flavia who made our stay brilliant with their happy faces and helpfulness at Breakfast and Dinner (when we dined there.) Special thanks to our room lady who helped sort our room daily and who went beyond her job and sorted out our balcony lounger. Pool was wonderful - beach was great / sandy - took some travelling out to get to swim. Had a lovely few nights with pianist in bar where Savioure was a brilliant master of the bar - listening to all stories and could make a great Martini. Take care to make sure you click on / off any buses using credit cards and also dont forget to validate your train tickets as can be a pricey fine. We had a great holiday. Thanks to all xx PS Taxi arrangements (airport transfer) through hotel are very unreliable though so although prices quoted at hotel are not valid and paid extra on arrival and hotel bookings unreliable as our return home, the taxi never arrived despite checking with hotel x2 prior to departure so required another company to get us to airport.

We were very happy with our room. It was clean and the sheets were gleaming white. Our room was much more than the two stars of the hotel would expect. The bathroom was like new. The area was beautiful and the sea very near. We got very good service and advice for our holiday.

Charming boutique hotel in a great location. It’s in the historic “Venezia Nuova” district, right next to a picturesque canal and surrounded by restaurants. In fact, the building itself was a merchants’ home in the 1600s, beautifully renovated in 2018 with all the modern luxuries you might want. We had a city-view suite looking out on the canals — worth it for the view! Spacious bedroom and living room, full kitchen, and bathroom. Good shower and firm mattress. Bathrobes and large, plush towels. There’s an on-site gym, sauna, and pool, a self-service washing machine, and bikes that you can borrow. Excellent breakfast buffet. BUT I really need to give a shout out to the helpful staff and owner, Barbara. They had called a driver to take us to the train station and when he didn’t show up on time, Barbara hopped in her car and drive us there herself! You can’t get more personal and helpful than that. It’s only a few minutes walk to all the sites of the old city, including canal boat tours, the Fortezza Vecchia, and the Quattro Mori statue. Near the cruise terminal too. Great location to stroll around.

In the historical centre, in the wonderful “Venezia”, a suggestive and fascinating place! Very nice, careful in details and very clean! With a gentle staff and available for instructions and advice! The family room had the right space, while maintaining its elegance! I had a very comfortable bed, even the one-bed. The air conditioning was perfect in view of the period. The bathroom supplies were perfect, with the small hydrating soaps!!! Details that did not escape in the whole! Delightful breakfast, the cornets disintegrated in the mouth! It was an unforgettable experience that made our visit to Livorno even more beautiful! Let's hope to come back soon!!

I came back as promised a year ago, very comfortable and clean single room, very professional and careful staff, feel at your home.The night staff are very careful and professional, recommend you with a lot of mastery.....un Thanks to Alessio for his availability for resolving a question of air ticket,Thanks of heart ..... Lo.full votes advice ..... Coach word

Best I can say with this hotel is A) rooms clean B) well placed for train station What was wrong with it: A) no tea and coffee making facilities in the room. When we asked they told us to use the machine in the lobby and pay €1.50. So when I want my cup of tea at 6:30am I should just go down in my pj’s? So I replied I have my own travel kettle - the gentleman at reception actually said we weren’t allowed to use it! Well guess what, I had my tea at 6:30 and I didn’t go to the lobby for it. B) no safe in the room for storing passports etc C) bed and pillows very uncomfortable D) the breakfast was basic - there were cereals out but no milk. When we asked for milk we got a small jug for two of us. I asked for brown bread and was told only white bread; which on its own is not the worst had the rest of the offerings been ok. Maybe if we hadn’t stayed at the Best Western City Plus in Genoa beforehand, it wouldn’t have seemed so bad but because it was such a drop in standard by comparison it was a let down. For business people just staying overnight then it’s ideal especially for location