"The hotel is right next to the bus stop and Jigokudani (Hell Valley), which is a free attraction. It's a large hotel with good service all around. Breakfast was also quite good, with decent quality. They have a big bathhouse that's an all-in-one spot for dining, entertainment, and bathing. There's one outdoor hot spring, but the rest are indoors. The various pools feel a bit like a large public bathhouse. If you're looking for a romantic, Instagrammable spot, this might not be it. However, if your sole purpose is to enjoy the hot springs, then it's perfectly fine. There aren't many food options in the nearby commercial street, so it's better to just eat at the hotel!"
"Mahoroba is reportedly the largest hotel in Japan with open-air hot springs, featuring two levels of pools. Each day, two different pools are rotated for men and women, and each level also has a sauna. The outdoor pool on B2 offers stunning views. After a soak, the shower area provides a variety of shampoos, conditioners, body washes, hair masks, lotions, hair serums, and hand creams for guests to use.
Although the hotel is a bit older, it maintains a strong Japanese aesthetic, is well-kept, and boasts excellent service. We stayed in a Japanese-style tatami room, where shoes must be removed upon entry. Staff prepare the futons for sleeping on the first day of your stay.
We also booked breakfast and dinner, both served buffet-style. There's a wide variety of dishes, and the taste is generally good. The most notable item is the crab served at dinner, and the ramen and soba noodles in the evening are also delicious and a must-try.
The hotel is very close to the shopping street, with a 7-Eleven right downstairs. It's also within walking distance of Jigokudani (Hell Valley) and Bear Park. From Bear Park, you can get a panoramic view of Lake Kuttara. Unfortunately, when we visited in early December, Oku-no-yu and Oike Pond were closed due to road closures, so we couldn't go up. We'll definitely come back next time!"
"The service was great, and I had no issues communicating in English the entire time. There's a direct bus from New Chitose Airport to the hotel; you just need to email them to book it. There's also a bus back to Sapporo, which also requires a reservation. The food was just okay. They have both indoor and outdoor onsen. It's quite close to the attractions, though there's a long downhill stretch that might be inconvenient in rain or snow. I'd definitely consider staying here again."
"Great service from the hotel staff. Hotel room is a little old but it's clean and the bed is comfortable.
The highlight of the hotel is definitely the Onsen. They rotate the left & right side of the onsen between male and female everyday. Which is great because you get to view on both side. They have a few different onsen 'pool' - sulfur , salt, iron, cold onsen. The outdoor onsen is best with the waterfall view.
The dinner package is definitely worth the money. Beer is not included in the package but the local beer is a must try especially the ipa."
"Perfect Family Onsen Stay with Baby - Ryotei Hanayura
We stayed here with our 9-month-old baby and it was amazing! Finding a Japanese onsen hotel that actually welcomes families with young kids is super rare, but this place was perfect for us.
What Made It SpecialPrivate Onsen in Room - This was the best part! Having our own hot spring bath in the room meant we could relax anytime without worrying about disturbing other guests or dealing with public bath schedules. The water comes directly from the hot spring and was hot but comfortable. The private outdoor setting was awesome!
Large Public Baths - The main onsen facilities were beautiful with different types of baths . Open from 2pm to 9:30am next day, so lots of flexibility.
FDining - They do kaiseki-style meals at breakfast and dinner where you pick your breakfast and dinner time slots at check-in. The food was excellent and they accommodated our dietary needs without any fuss. When we needed to change our dinner time one night, they were totally fine with it.
Turndown Service - While we were at dinner, housekeeping would set up our futon beds. Such a nice touch that we didn't have to worry about room setup with a tired baby.
Family-Friendly Features•
Free baby equipment rental: bath chairs for onsen, regular high chairs, diaper bins, changing mats•Staff spoke English and were super helpful with baby needs•
Tons of parking space (no stress with car seat and stroller)•
Traditional Japanese room with tatami but baby-safe
The Room
Traditional Japanese style with wooden floors and tatami areas. Mini-fridge was great for baby formula and snacks. Room slippers provided. Everything was clean and well-maintained. Our room had 5 futon beds and a private open-air bath.
Location & Practical StuffLocated in Noboribetsu Onsen, Hokkaido. Ryotei Hanayura is part of Toho Resort group - you can check out their other properties at tohoresort.com/english/. Easy parking with multiple levels. Clear signage in multiple languages. 24-hour front desk if you need anything.
Bottom LineThis is probably one of the few authentic luxury onsen ryokans in Japan that truly welcomes families with babies. The private onsen alone makes it worth it, but the flexible service and genuine hospitality made our stay memorable. We'll definitely be back as our little one grows up.
Perfect for: Families with young children wanting authentic Japanese luxury onsen experience
Not ideal for: People looking for adults-only quiet retreatTip:"
"It's a small hotel. There are two old people at the reception. The environment is very friendly and family-friendly. There are few people in the hot spring, so it is very comfortable. There are indoor and outdoor hot springs, and the water temperature is also marked. The experience is good. The breakfast and dinner are also rich, with many varieties and good taste."
"Location: Right outside the Noboribetsu JR station, there's a hot spring bus available for 450 yen per person. I arrived quite late, so the only buses left were those going to the hot spring town, not directly to Dai-ichi Takimotokan. However, it's only about a 10-minute walk from the hot spring town, though it might take a bit longer with luggage as it's a steep uphill climb.
Upon entering, there's a lobby area with self-check-in machines next to it, which was quite convenient. I also had to pay a 600 yen hot spring tax upon arrival. The room wasn't large, but it was very clean. After changing into the yukata provided in the room, I went to the hot spring at Dai-ichi Takimotokan across the street. It was quite spacious, with both indoor and outdoor baths, truly comfortable 😌.
Staying here offers great value for money, though meals aren't included. You can buy bread and coffee for breakfast on the first floor."
"It was the best facility!
The hospitality, service, food, and baths were all truly impressive.
The final check-out time was 11:00, but it did get a little crowded.
It's not hard to imagine that other guests were enjoying their rooms right up until the last minute.
We stayed in November, but I'd like to return in a different season next time.
Thank you very much."
"We had a pleasant 2-night stay at this refined ryokan, centrally located in Noboribetsu and just steps away from the Jigokudani (Hell Valley) and trail access to the surrounding area and a natural foot bath in the woods. Upon arrival, we received a courteous welcome and were served a small treat and matcha before entering our suite. Our suite was a comfortable and spacious western style room (two twin beds) with private outdoor onsen and sitting balcony overlooking the lush foliage of the hillside. All meals were served in the dining room of our suite through a service door. Meals are omakase style—exquisite and tastefully presented, with dishes that varied each day, nothing repeated. Though we enjoyed the public onsens (particularly the outdoor baths on the ground floor), we most preferred the luxury of having our own private onsen. I highly recommend this ryokan if you’re looking for an elevated onsen experience!"
Amazing
209 reviews
9.6/10
1 night
From €312
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Trip.com's insights for hotels in Noboribetsu
Plan smarter with Trip.com’s data-backed insights on travel seasons so that you can book your Noboribetsu hotel at the right time!
Which month offers the lowest hotel rates in Noboribetsu?
February is the most affordable month to book a hotel in Noboribetsu, with average nightly rates around €324. Prices peak in September, when rates reach about €376 per night.
(Based on Trip.com data from January 30, 2025 to January 30, 2026.)
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€200
€400
€344
Jan
€324
Feb
€344
Mar
€337
Apr
€348
May
€366
Jun
€364
Jul
€360
Aug
€376
Sep
€354
Oct
€331
Nov
€325
Dec
What is the cheapest day of the week for hotels in Noboribetsu?
Hotel rates in Noboribetsu are typically lowest on Sunday, with average nightly rates around €330. Tuesday tends to be the most expensive, averaging €355 per night.
(Based on Trip.com data from January 30, 2025 to January 30, 2026.)