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Recommended to stay. It is two minutes away from Shinsaibashi-suji Shopping Street. There are many restaurants nearby, and Ichiran Ramen can be reached in one minute. The room is not big but the hygiene is ideal. There is no problem in a twin room with two large beds and one small bed. It’s just that the trash can is thinner. The waiters at the front desk have a very good attitude. Each of them wears a national flag badge of a different country. You can clearly identify what language they speak. Surprisingly, some of them speak Cantonese. In the evening, a child traveling with me fell ill. They actively helped to find a clinic and asked about the course of the disease carefully, relaying information to the clinic girl. We offered to provide ice packs while we were waiting for the taxi. I am very grateful for their assistance at that time.

Close to Tennoji station, bargain for this price with breakfast. Suitable for those who need to take an early train to the airport. Breakfast options can be changed with add-on price. Room hygiene is acceptable but with the smell of cigarettes. Even I remarked a non-smoking room.

I booked this hotel because of the location and mainly because of their funky statue in the front entrance. I was able to check in my room before the check in time which was great. They offered a lot of freebies which I love, but you do have to be back at hotel by a certain time to take advantage of their offerings. They provide free bike rentals, but it was hard to use it since the streets are a bit busy and a lot of things are walkable already. They also provide free pocket wifi to use during your stay. They also have free cup noodles, sake, beer and ice cream every night. I believe it starts at 5-9pm. They have event night to, something for the kids to do and they have kimono night as well do you can save on kimono rentals. I like how they have a scale so you can weigh your luggages. Unlike most hotel rooms where it’s more of a square or rectangle space, I kinda of think the shape of my room reminds me of the letter M. It’s definitely a workable space and is big enough to lay out 2 middle size luggages. the bathroom was a bit small and I’m 5’2. If you’re 6 ft, I think you’ll struggle to stand up in the bathtub because I felt my head wasn’t far from the ceiling. They are an ecofriendly hotel. I stayed for about 3 nights and they cleaned my room once. They do offer water and towels every night. I did notice one strand of hair at the corner of the bed, which wasn’t mine since I didn’t even use the bed yet. Other than that, the room was overall clean. They had 2 windows in my room so I was able to get fresh air. They have a very old air purifier in the room as well. I like how they have a lot of hooks so you can hang your clothes to air dry. They also have this string you can extend in your bathroom so you can hang clothes to dry there as well. The bed wasn’t overly soft nor hard and the rooms were quite. The staff didn’t greet us as much, but they were helpful if you need help or ask them questions. before you leave make sure you give them a post on IG, you’ll get s prize doing it.

I enjoy staying at Moxy chains (even though I only stayed in one prior to this) because of its modern but funky atmosphere and rooms. The room itself is as expected from a Moxy. Compact, but still bigger than most Japanese business hotels. As a platinum, I did not get upgraded. I had to ask upon check-in and was told there was only 1 available on the 3rd floor. Granted I requested for a higher floor... I would rather not get upgraded and stay on the original floor given to me, which was the 8th. I also asked to be away from the elevator, but was placed in the room right in front of the elevator. To be honest, I find it hard to believe no others rooms were available.. I only stayed for one night and it was on Thursday night. Luckily, I didn’t hear any sounds. Either the walls were that good, or barely anyone was staying on my floor. I’m going to go with the latter one. The only complaint I have with the room was the tin garbage can provided. I get the “go green” thing going on, but I didn’t feel comfortable throwing garbage anywhere without a bag because of stains or liquid leakage. I ended up using my own plastic bag. It would make more sense to save the plastic on the slippers no? But that goes for most hotels, not just this one. No robes, but pajamas are available on the first floor. The restaurant/bar: If I would rate this alone, it would be a solid 5. Just look at the prices. That itself is already fair enough but this was under a hotel. I actually found it hard to believe they were offering such low prices! And the taste... amazing. The burger I ordered was very juicy and whatever sauce they used added more flavor to it. The nachos were handmade (?) and the portions were all fair. However, why the 3 stars? Out of the 7 staff members I’ve interacted with, only 3 of them spoke fluent English. The lady who checked me in (very sweet, short brown hair,) the manager (?,) and a foreigner who took my order at the bar (who spoke like a Japanese.) Two others literally ran away from me to get someone to speak to me, while 2 others said very basic words. Pretty sure they couldn’t understand what I was saying. Ironically, the owner (?) of this place, is a foreigner himself. I passed by the gym and noticed a guy talking in the phone. He was the same guy that’s on their Instagram so I’m assuming that he’s the owner. I get this is Japan, but Moxy is under Marriott, which is an international brand. Definitely caught me by surprise when I had to use my elementary Japanese to get my point across. Another thing is the location. This is not Shin-Umeda. It’s clearly Fukushima which is what they’re marketing it on their IG. So very misleading. Problem is that the closest subway station is over 15 minutes away! Yes there’s a JR but the metro is what most people would take, to go to tourist spots. So I would say this hotel is targeting the Japanese business audience instead. If you are taking the metro, Nishi-Umeda would be the closest station. Lastly, t

I booked a King room as a Marriott gold elite member. I checked the app the day before check in and noted I was upgraded to a superior room. Unfortunately on the day of check in I was downgraded back to the standard room. While this was very disappointing this is more a problem with Marriott’s system and not the hotel so I won’t fault the location for this. Check in was easy and staff spoke English. Status was unfortunately not acknowledged. The room was nice with a soft bed that suits western visitors more than most Japanese hotels. As you might note from the official pictures the room has an interesting layout where the sink is integrated into the room facing towards the bed. Perhaps because of this layout the room feels bigger than the typical business hotels you find in Japan. There is a restaurant as well as laundry service and coin washers and dryers which was appreciated for my extended stay. There is also a FamilyMart down the street however you’re in Osaka I’d recommend just eating at the many great places in Dotombori. Namba station and Dotombori are walking distance from the hotel. I would gladly recommend this hotel for anyone sightseeing in the area or southern Osaka. The price is excellent and while it may be marginally more than some of the local business hotels the product is worth it.

Room was spacious. It has nearby convenience store , so very accessible :) Great location 👍 Asked for a nice view which I read from the review and they upgraded the room to the high floor with the marriott membership they offer to get a room with a view and got no view and get 0 benefits from it🥹 Staffs are kind They also have a good ambiance lobby Sadly we didn’t hangout at there bar, which were lacked of time and spent it all outside 🫣😂 Also a min walk from the train station,underground and nearby restaurants and massage. Over all we enjoyed our stay from our leisure.

The hotel is located just right beside the Shin Osaka station. Walk towards the central exit and you will see the north exit which is where the McDonalds is. The hotel is right beside that particular exit. Room is pretty big with Marriott standard of housekeeping. However the staff at the reception aren’t too friendly especially when enquiries are made at night. No express train rides to Kansai airport unlike from Umeda/Namba, so we paid $30SGD per pax extra to head to the airport. Great stay nevertheless. Thanks!

The lobby of the hotel is grand and upscale, the rooms are clean, the breakfast is delicious, and the staff's service attitude is very good. You can see the sunrise and sunset in the view room, which is a hotel worth staying in Osaka.

I grew up in Osaka and have never considered staying in this hotel ever before for its bad location. This time around, we decided to stay in Osaka just for 2 days and choose this hotel to mainly relax in their executive suite. And Hyatt doesn't charge many points for this property. The suite we stayed in is 90m2, a huge room! I got lost trying to find a fridge and closet, lol. The room was in great shape and very clean with a huge and deep bathtub. The Executive lounge was great with good drinks and appetizers, but they don't serve alcohol until 5 pm :-( Breakfast was served at a lobby restaurant and had a wide variety of items both Western and Japanese. I enjoyed their breakfast the most. The downside is the location. It takes a good 30 minutes to get into town. They have a shuttle to/from Osaka Station but it runs only once per hour. The tram Station looks very close, but to get to it, it's at least a 12-minute walk. The location is simply too inconvenient. I cannot recommend this hotel to anybody who doesn't know Osaka's train systems well. There were a lot of tour groups staying at this hotel and they all had their own buses, so to them, the location is no problem. In any case, I won't be back here, especially when they leave the Hyatt group soon and I can't use their points.

Although I was not staying at the W, the MIXup cafe is a fun spot in the middle of Osaka to have a tea or coffee and their amazing dessert(s). I was looking to try their seasonal dessert, the strawberry mille feuille, although it was already sold out when I arrived. This gives me another reason to return soon! The staff was so friendly and helpful. Upon arrival, I was swiftly shown to my table that I reserved ahead of time (thanks, Marriott Bonvoy), and was walked through the menu and how their orders work. Many teas to choose from, and the cake I chose was plated so beautifully. The chantilly cream with the berries - out of this world! The entire experience was smooth, and I was delighted with the level of service provided. In a way, this is ”normal” and expected for Japan, but I want to highlight that I really enjoyed this visit and look forward to going back.