Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 31, 2025|Deluxe Room
Anonymous UserI had a pleasant 4.5 nights stay with them! Room is huge and the is comfy! The room had a washing machine, so it made laundry seamless! Location is fine as long as you book thru Yandex. Sadly, only the cafe needs more work.. Many breakfast items were not available & the kitchen staff took too long preparing a simple meal. Hope you can look into it & make this hotel 5* standard! Thank you once again!
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Price per night from:TRY 2,772
Posted on Jan 19, 2025
Eza Faizal
We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it.
And may try the paragliding as well. Looks fun too!
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Price per night from:TRY 12,395
Posted on Jul 1, 2026
Amy1989We really liked the location, there are a lot of cafes and restaurants directly next to the accomodation. The host is responsive. The apartment itself is a good size and in a new complex. The wifi is good. However, there are some improvements that we would recommend. Cleanliness needs to be improved - there was dirt on the bed sheet, hair in the shower and drawers, dirty kitchen towels, stained mats in the bathroom, dishes were dirty (needing washing before use) and the inside of the fridge was dirty. Whilst the bed was relatively comfortable, the sheets were too small and didn’t stay on the bed or cover two people. When we booked the accomodation, we picked it due to being able to complete washing; however the washing line on the covered sunroom was full of the hosts linen washing. We had to fold this and put it away to be able to use the facilities we paid for. The amenities are also lacking, there wasn’t any clothes washing liquid/powder (just an empty bottle), the shampoo and conditioner were half used tiny bottles from another hotel, no drinking water, no tea/coffee etc. The kitchen lacks certain things to make basic meals (no pasta strainer) and there is nowhere to put hot pots when you take them off the hot plate. We were also given the wrong room number before our arrival, meaning that we were trying to get into the wrong apartment for 30 mins - after a long travel day this was a bit exhausting. Overall, more attention to detail would help improve this accomodation. We hope this helps the hosts improve.
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Price per night from:TRY 2,363
Posted on May 24, 2026
berezhnoysergey«Excellent apartment with a great view and a caring host!»
We stayed in this complex (Raiymbek district), and everything was perfect. The host explained everything very thoroughly and clearly: she sent us the PIN codes for all the doors, the geolocation, and the Wi-Fi passwords. Check-in was smooth, even with the language barrier – she communicated in both Russian and English.
Apartment 120-2 (12th floor) is amazing! The view from the window is stunning, everything is very clean, and it has a modern renovation. The bed is comfortable, and the air conditioning works. Overall, the stay was very comfortable, and you feel safe (intercoms, codes). I will definitely come back!
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Price per night from:TRY 1,558
Posted on Jun 30, 2026
Guest User
Hotel Uyut is in a good location, not too far from the subway and a short walk to restaurants and shops. The room was clean and comfortable enough. Television had plenty of different channels. There is a very small jacuzzi cold pool and a sauna which you can book for a private time. The sauna was great, but the pool jacuzzi bubbles only lasted less than 1 minute. The breakfast buffet was a bit disappointing. There was a lack of food at certain times and the coffee machine wasn't working on the last day I was there. The hotel seemed to struggle with the number of guests, one day there was a lack of seats in the breakfast room when I turned up and there were often wait times when waiting for the lift / elevator.
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Price per night from:TRY 3,935
Posted on Jun 13, 2026|Superior Deluxe
AdnomrI recently stayed at Hotel Almaty for 5 days and 4 nights and it was a great base for exploring the city. The hotel's central location made it very convenient to visit major attractions, restaurants, supermarkets and the pedestrian areas of Almaty.
My room was comfortable, clean and well-maintained. One of the highlights of my stay was the beautiful mountain view from my room. Waking up each morning to see the majestic mountains in the distance was a wonderful experience and made my stay even more memorable. The housekeeping staff did an excellent job throughout my stay, ensuring that the room remained spotless and comfortable.
The breakfast offered a good variety of options to start the day and the hotel staff were friendly, professional and always willing to help with any questions or requests.
Overall, I had a very enjoyable stay and would highly recommend Hotel Almaty to anyone visiting the city. The combination of its excellent location, comfortable rooms and stunning mountain views adds on to a fantastic experience. I would gladly stay here again on my next visit to Almaty.
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Price per night from:TRY 4,840
Posted on Jun 16, 2026|Classic King Room with Mountain View
ZaixiahenxianThe hotel is huge with beautiful surroundings. It's on the pricey side, but definitely worth it, feeling very luxurious. You can see the snow-capped mountains from here, and it's a great spot for photos. I recommend getting a higher floor, otherwise, like me, you might not get the best shots.
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Price per night from:TRY 9,329
Posted on May 23, 2025
Guest User
Facilities: Old facilities
Cleanliness: Very good
Environment: Excellent natural environment and decor
Service: Average, inefficient
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Price per night from:TRY 7,548
Posted on Jul 19, 2026|Family Room
YinzhuoI stayed here for my entire three-night, four-day trip to Kazakhstan. The cleanliness and facilities were impeccable, and the breakfast was very generous. The shower had great water pressure. The only thing I wasn't used to was that the room wasn't as spacious as rooms back home, but overall, it was still very good. The best part is its landmark location, making taxis easy to find. The Kök-Töbe cable car is within walking distance, as is Abay Metro Station. There's also a tea house nearby, Navat, which has good food and a nice atmosphere.
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Price per night from:TRY 4,287