Search Best Hotels in Miri Division

As the price is low, don't expect the hotel room very good... Location : super good, walking distance to mall and restaurants Room : common facilities available, just the toilet is old and not clean (many rusted stain). Breakfast : super simple dishes available (Kuey tiao, toasted bread, Jam, fish ball, beam, egg and coffee, cold drinks) Staff : good service and helpful Suitable if I only travel alone and stay for a night..

Pros (+) - Very affordable (family room with 2 beds is around $90+ RM) - Accessible location (you can easily walk to get to stalls and local eateries) Cons (-) - Hotel is really old & outdated - Room is unhygienic (Toilet smells like urine, Sink are clogged) - Poor maintenance on amenities (aircond takes a long while before fully functional) - Missing some basic features (iron, hot drinks, toothbrush etc) Verdict: If you are on a budget or does not plan to stay at the hotel for long periods of time, this hotel would be fine as it is very affordable and has good location if you plan to explore the city by walking. If you are looking for a comfortable stay or plan to stay in the hotel for long hours this hotel is not suitable for you as it has poorly maintained amenities and missing features as well as hygienic issues.

I book kingsley hotel miri ,after I check in I go to my room and I saw inside hotel mat very dirty and smelly I thought inside room should be ok what I saw in website but once I enter my room inside too much smelly than outside room even u can’t stand for couple of minute,I complaint to reception than they bring me to other room and there also same thing I don’t want to stand anymore there ,I go counter and asked them for check out but they told me we can’t refund you any money,if anyone plan to stay here please don’t ever stay here otherwise you will just waste your money on this hotel.

4 night on business trip, first time stay at Mercure Service: the security, the reception, the waiters very friendly, helpful and tactful Room : Very clean, beedsheet crips as new Bathroom: very clean, great quality bath towel, Botanical hand soap, hair shampoo&conditioner , body wash Gym: small but clean, the equipment is good Pool: decent size just for chill after busy day with business meeting and events. Rooftop Bar: great view, conducive environment (see pic view from the rooftop bar and pools)

The staff were friendly and accommodating, making us feel right at home. The room was normal and clean. The location was perfect, with easy access to local attraction. Overall, we had a wonderful stay and would definitely recommend this hotel to anyone visiting the area!

Very good and convenient. The hotel is just next to the shopping mall and cineplex. Budget hotel but it is very clean and comfortable.

Hotel need refurbishment. Other than that, a very convenient location within Miri City with plenty of restaurants and shopping within walking distance.

Pros: - Walking distance to Bintang plaza. - Jalan Setia Raja has less traffic. Noise pollution from traffic isn't an issue. - Good for short stay, basic amenities available. - Black out curtains. - Boss is proactive. (follow up with me to refund me, for over charge). Neutral (not an issue for me): - TV are local channels. - Water pressure a bit weak. - You can hear sounds from the hallway. Not idea for sleeping late into the day. Having a room at the end of the hallway, would be better. - Wifi signal weak, if you are at the end of the hallway. Cons: - Staff on site, has poor customer service skills. So guest should pay attention to check what is in your hotel voucher, to avoid overpaying, Also remember to collect your deposit, don't rely on the staff to remember to do it. My experience: I stayed 1 night. There is a lack of onsite parking (4-5 car spaces that wouldn't risk blocking any cars parked at the back of the property). If you prefer not to risk being disturbed to move your car, and you either need to leave your car at limited space at front of the property (its a first come first serve basis), or make do with free on-street parking along the Jalan Setia Raja. As I was the first guest to check in for the day, I opted to just leave my car at 2pm till the next morning. I rearrange my day's plan: walk to Bintang plaza to spend my time there for the whole afternoon. Plan for a late dinner, using grab to the restaurant of my choice, before using Grab to return to the hotel and have an early night. I wasn't going to have to risk being left with free street parking option. During check out, I almost forgot to collect my deposit, receptionist didn't not issue receipt during check in ( and I forgot to request). During check out, receptionist also dont' remember to proactively return my deposit, I have to remind them. I also paid tax twice ( charged by agoda, then also charged by hotel receptionist), because hotel receptionist didn't check the booking details. After I left, I realize this mistake, so I called the hotel, left my contact number left with receptionist, as they needed to verify double charge. No follow up from hotel staff at all. Separately I reached out to Agoda about the double tax situation. Unfortunately the hotel owner also have communication breakdown from Agoda. Agoda provide the wrong contact info: Another hotel guest (same first and last name, different booking ID, different agoda account) to follow up with refund. It is by chance that the other hotel guest and I are acquainted, so the boss could finally contact the right person. It took about 5 days from the date of check out, until the hotel owner could contact me directly to make things right. He took note of the feedback between me and the other hotel guest's experience. Will I stay here again - it depends on what are my travel plans in the city & room price, but I will make sure I take precaution as the staff behavior wasn't acceptable. Hopefully by the time I

Pros: Big room Big windows, on two side of the wall (corner) Many sockets in the room Cons: Dusty floor Toilet drain barely works, flooding toilet Door lock is barely working, using bypass key to unlock the door