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Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!

This roadside hotel is not really bad, but our experience was far from good. With a convenient location next to the highway and Krakow Airport, it has potential, and we were happy that a room could be made available for us at short notice by calling the front desk. The front desk manager gave us a friendly welcome upon arrival. We had a well-prepared and tasty dinner in the restaurant, served by a welcoming waiter. Our ground-floor room was simple, but it had the basic necessities. The air-conditioning was working perfectly. We could live with the broken bed lamp, but the toilet was not cleaned, and human excrements were sprinkled on the inside of the WC. Bvaaarrrdddd! The most annoying thing was the approximately 200 noisy underage teenagers who totally occupied the breakfast restaurant and left crumbles only for the other guests. Long lines of teens filling their drinking bottles with liters of juice and an empty buffet made it impossible for regular guests to take their breakfast – we and a few other guests were lucky to find a couple of garden tables outside, in front of the main entrance, to sit in relative peace. There was one – as in ONLY ONE – coffee machine for self-service by, give and take, 250 guests. So, we waited some 30 minutes to get a cup of morning coffee. On this day the hotel hosted teens from four large coaches – with approximately 50 passengers in each. We were told that the hotel specializes in these kinds of groups and – discreetly – a staff member told us the staff suffered under these monster large groups as much as the ‘regular’ travelers. Unless you are addicted to noisy teens, look for something else.

Hotel położony kilka kroków od terminalu lotniska Kraków Airport,przy wczesnych wylotach idealnie.Na powitanie uśmiechnięty personel recepcji bardzo szybko załatwia check in i udajemy się do pokoju..Pokój duży,wygodne łóżko, duży telewizor,czajnik kawa i herbata,woda mineralna. W łazience wybór ręczników i kosmetyków.Wszedzie czysto i przytulnie.

Hotel is located in a very climate-friendly location. However, not for a long stay, at least two nights. The rooms and bathrooms were stopped in the 1990s. Unfortunately there was no super clean, dust and spider. The additional downside is that the rooms do not have a hearing and listen to what happens to their neighbors. We booked options with breakfast. On Saturday we were tempted that everything was super fresh and there was a huge choice, plus a working coffee maker. Unfortunately, Sunday breakfast failed, a large number of guests caused the lack of even dishes and cups. The service did not follow up with the delivery of meals and, as a result, they were missing. If something was brought, it disappeared very quickly. It should not look like this. This breakfast is paid about 30 PLN and it is not to expect to have caught a cup of tea and a cup of bread.

A very nice hotel for reasonable money. A little offside but close to the railway station, which partly solves the problem of getting to the center. We had a car so the distance from the market was not important. Delicious breakfasts in which everyone will find something for themselves. Toaster, carer, microwave, coffee machine. spacious rooms with comfortable beds and large bathrooms. We definitely recommend

Nice and big room, pleasant staff. Location is good, very near to krakow zoo

Amazing place with amazing staff so kind and helpful in all situations the room what we got was very nice and comfortable jaezka and ustijna and Evelyn are very very nice they are great for information around Krakow and speak English very good the place it's self is lovely and sorounded by life and many trees and 2 mins walk to shops and the park around 20 mins by bus to city center which cost around 4.5zl or you can order bolt taxi using application around 12 to 15zl we really enjoyed here thank you guys we will for sure be back and also they have kitchen you can use and the place is very clean we booked 3 hotels in Krakow and went to each one and decided to cancel because we didn't like we are grateful to of found this one great location and great prices also there are restaurants nearby

Really great place to stay. The room was fully equipped (very comfy bed, big wordrobes, nice bathroom, small kitchen with an oven, kettle and microwave). The stuff was friendly and helpful. The breakfast were delicious. Easy access to the city centre (two direct trams) and airport (tram+bus). I can fully recommend it.