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Close to the company, very convenient, good service

The floor hadn't been been cleaned and we found a toenail in the carpet, there were sticky spots on the floor and confetti under the sofa. The sofabed was disgusting, covered in stains and allover dirty, luckily we had extra sheets to cover it with. The plug in the sink didn't work. The location was great, close to transport and shopping and we had a good view. Would have been a perfect place to stay if it had been cleaned.

I booked their single room without window, as I both have no need for excessive in-room amenities and also greatly enjoy small, cosy places (this is not a sarcastic statement: I truly loved the tiny room). There was enough space in the room for the bed, an additional cutout for a small desk, and the private bathroom was nearly twice the size of the rest of the room itself. The walls were painted in a dark grey or purple, as were the bed dressings. It was a perfect, cosy little nook in which I could sleep and unwind a little. Their breakfast is pretty standard fare, no complaints nor highlights. I was content with the mini croissants, yoghurt and fruit; though an unsweetened yoghurt option would have been nice (but again, not a complaint). One issue I have however is with the parking fees. It is advertised on the hotels.com website, as well as the English version of the hotel's own site that parking is SEK100,-/day. However, their internal system, and as I later found while verifying, their Swedish website both state SEK150,-/day. I did not follow up on this until the next day as I arrived late in the evening and checked the listings after having checked in. The monetary difference is negligible, however this was frustrating to be presented with at the point of payment and not updated across the platforms this hotel advertises on. When I asked at the desk about it and showed the FD staff the hotels.com and English version of their site with the lower amount, I was given an apologetic look and the professional version of throwing one's hands up in helplessness. I don't expect grovelling nor immediate refunds (I have read r/TalesFromtheFrontDesk for long enough) but at least a mention that it will be sent up the chain of command would allay my feeling of being misled. Parking in any case is in an underground lot accessible via your hotel card key.

Travelled with my Mum, the room was nice and modern, however the window was left open for quite a while it seems, so the room was chilly to start with but it heated up quite quickly. It was good to have a bath (in twin rooms) and good breakfast selection with a few vegan specific items. Location is convenient as it's just a few metro stops from the centre and there is Lidl and shopping centre near by. Be aware though that getting to the Arlanda Airport is not as quick or straight forward as it seems from proximity on the map, so either plan the exact route ahead of time or a taxi was not too expensive - £28 one way.

We stayed here at the end of January for 2 nights. It is about 8 mins walk from Kista Station, which is about 15 mins on the underground to central Stockholm. The area around the hotel is like a business park kind of thing but the station is in/adjacent to a shopping centre with lots of food options and shopping. The welcome we received was warm and our room was great, with excellent facilities and was very clean. Even though the train track is right next door it was lovely and peaceful. We had the free breakfast both mornings. It was lovely! There's a few different cereals, fresh bread, eggs, cheese, different cold meats, yoghurt, plant based as well as cows milk, and hot options like meatballs, bacon, omelettes. Check out was late (12:00) so that was really useful. We'd definitely recommend it and would stay here again

A relatively young hotel with a minimalist Scandinavian design style. The restaurant on the first floor is very large. It is with the front desk. The room is not big, but we have to catch a plane the next day. We chose a hotel which is a half-hour drive away from the airport. It is convenient. Breakfast, Taxi to airport 380 CZK

Brand new hotel. Staff is extremely friendly. Breakfast is superb- there is various choice of food plus you can order from ala carte menu freshly prepared breakfast for you. Gym and spa are specious, brand new. Water in the pool had very comfortable temperature. Just small minus- you have to go to the spa through the corridor and the stairs, so you need to change your clothes in the spa, not in the room.

Breakfast is traditional Nordic, meatballs, sausages, eggs, nothing special, location is OK, there are small trains, buses nearby, but more suitable for driving, there is parking

Very close to the subway station, 2 minutes walk, there is a convenience store at the exit of the subway station. After the subway station comes out, you have to go downhill to the parking lot. The map route is very complicated and difficult to find. The apartment is the first floor of three buildings, and the landlord rented three buildings. The room area is definitely not 20 square meters, up to 12 square meters. It is different from the actual description of the website. When I first checked in, I also communicated with the front desk for a long time. The front desk argued with me to book a single bed and a double bed. I expressed the room area, and both of them said that they were not at the same point. I didn't give me the hangers, and I said that each room can be equipped with 2 hangers. It's too nonsense. The first time I met the hotel, I didn't give the guests the hangers. Although it was unpleasant, the front desk still called the boss to help me solve the problem, changed a room for me, and gave me a shelf for drying clothes. I lived in the front desk building. The first floor was equipped with a refrigerator, microwave oven, water dispenser, and tableware for eating. Regarding the water dispenser, it is worthy of praise. It also provides a disposable drinking cup. This service is not available in many hotels. The boss is Turkish and good communication. I have been in Turkey for a long time. The Turkish service industry is good and friendly to foreigners. If you encounter difficulties with communication at the front desk, ask the front desk to call the boss, or ask the front desk to call the boss, contact the boss directly. The boss will help you solve the problem.

Traveling has been living, the room is large, the location is convenient!