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I made my hotel booking through Booking.com. I'm at Days Inn by Wyndham Flint/Bishop International Airport, 2325 Austins Pkwy, Flint, 48507, USA. My Confirmation # 2592423648 and PIN 0331. It was mentioned at your website that free shuttle services will be provided for Bishop International Airport which was confirmed to me via email. However, around 4pm on March 2, when I reached the hotel reception and spoke with the lady at Reception about the shuttle services, she said we do not provide these free shuttle service to Bishop International Airport. I spent $20 for taxi. 2) The website mentioned free breakfast, but the free breakfast was not provided. I walked to Starbucks for breakfast in the morning, it was -8 Celsius, and spent around $15 for breakfast. The neared Starbucks was 0.4 miles away.

My daughter and her 4 year old granddaughter were making their first round trip alone from Cincinnati to Michigan’s Upper Peninsula this summer. She wanted to break the trip into two easy days and as an experienced traveler and TripAdvisor member, I offered to find a hotel for her at about halfway in the trip. Based on the information and photos on the hotel’s own website, I booked two nights for her at the Quality Inn & Suites Airport in Flint, MI. The website mentions free hot breakfast and a spacious heated indoor pool among the amenities and reasons to stay there. The website’s official photos show a very well-stocked and inviting breakfast area and a beautiful swimming pool. Those were my two biggest reasons for selecting this hotel for her, and she liked the looks of it. After several hours in the car on a hot August day, they were looking forward to a dip in the pool. That was the first big disappointment. The pool is closed and unusable, and furthermore, hasn’t been used in a long time. Whether it will ever be repaired and usable again is unknown. The next big disappointment came at breakfast the next morning. The free hot breakfast is waffles. That’s all, just waffles. Nothing else was available. While this does fulfill the promise of a hot breakfast, it doesn’t square with the photos of a very well-stocked and inviting breakfast area. There were non-working empty apple and orange juice dispensers, too. They went to McDonald's for breakfast. Needless to say, the next time my daughter makes this trip, she’ll be staying somewhere else. On the positive side, the front desk clerks were pleasant, and the hotel, room, and bathroom were clean and there were no unpleasant smells. The mattress had seen better days and was dished in the middle, and the 4 year old complained that it was uncomfortable. The whole place seemed tired and needs a major refreshing. Otherwise, it’s another once-nice hotel on the way down. If you stop overnight in Flint, do yourself a favor and stay somewhere else! My rating of the hotel is 2 stars, the same as its class rating. My daughter read this review and is in complete agreement with it.

Had a good time. We had a small issue but Tom handled it for us. The customer service was great ands the staff friendly. I've been staying here yearly for the past 10 years and will continue to return. Plus the rates were good considering it was New year's eve.

The room and hotel was great. I don’t like that you do have to pay.$20 per day for parking or you will need to use the city parking but you can’t park over night as city parking expires at midnight. The location has no pool but has a nice roof top. Drinks were pretty reasonable. Over all it was nice.

Breakfast is good, the environment is good

Very nice location. And great breakfast! Would recommend.

The main hotel is nice the rooms behind the hotel are old and not updated at all mattress was old uncomfortable and sheets were paper thin so get a room in the main building of the hotel unless you stay one night