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Frishly renovated and clean! No more comparison with the pictures and reviews here. We were here in June 2022. Very beautiful bright clean rooms very nice renter. Pricefully all right 70USD per night is not much. Very good location near the beach (10min walk). Super just recommend

No breakfast, other so-so, worthy of the price.

we check d into the hotel and check in went smooth. I ask the front desk if they had an elevator to take luggage up and he said no, but he would give us a room close to the stairs, which was fine. I opened the door with my key and entered the room and the word smell hit. I went into the bathroom to check it out and their was hair not only in the shower, but in the window seal. I went to pick up the phone to call the front desk and the cord to the phone was broken so I could not use the phone. I called on my cell phone and told him what the problem was and he said that house keeping had gone home for the day. I ask so what are you going to do, he finally sent someone to clean the room. She came to clean the bathroom and we had to leave the room while she cleaned it. We came back in and the pillow case on the pillow was dirty, there were no extra covers, the bathroom only had bath and hand towels no face towels, no iron etc. The bottom line is, if you want to stay in a dump then stay here. No more Motel 6 for me.

The food was not good. There were other guests smoking ********* both nights we stayed and the smoke lingered into our room. I was very disappointed that the hotel staff did not intervene and implement the no smoking policy they have posted all over the hotel. There were a lot of children staying at the hotel, it’s unfortunate that they had to be there with all of that smoke down halls across from the pool.

First, I want to say Thumb Up to the manager that actually read this column and corrected the breakfast complaint by getting the HI famous Cinnamon Rolls back to the breakfast menu. Our family of 4 stayed 1 night after visiting Santa Barbara and Solvang. Check in is speedy because we did the online check in. We are assigned to the Chablis building on second floor Room 200 and I actually paid extra to have balcony as this is our first time staying in hotel after the pandemic. For 2 years, we haven’t the confidence to travel and stay in hotel till recently all members in the family are fully vaccinated with my husband and I have our booster shot and the 2 teenagers have at least 2 shots as well as the pandemic seem not to morph into common flu. Spacious room and love that a built in area that one can open the luggage easily and there are built in hanger/hook that we can hang hat, jacket and handbag! I found this feature also in the HI Fisherman Wharf. Front desk person is responsive to needs after entered into room, we needed extra towels and a razor though we didn’t received in the room because delivered to the wrong room and we had to walk back to lobby to get them. I am glad that the front desk communicated to us why the items not delivered. We understand the mistake but we appreciate the communication so we know that the items are delivered except to the wrong room. Might want to send someone to fix the handle of the drawers on the bottom, loose and crooked to the side of pulled. Also, the bath tub handle, the water came out from top and bottom this the water pressure very low coming out from the shower head, this needs fixing. Sorry, we should have told the front desk when we checked out. Love the newly added cinnamon rolls and they have the auto made pancake! Hooray, you bring back one of the most significant features of HI complimentary breakfast! I am not sure I am being greedy to ask for waffles in the future? No need self made, just pre-made a small batch, don’t use the bought from store pre-made as we can taste frozen and fresh from waffle iron. That is if can accommodate as I am waffle rather than pancake eater. Overall, LOVE this property and highly recommend if you are visiting Solvang, Santa Barbara or SLO, stop at this property as the management does seem to care about the comfort of the guests and actually reading this column to see can improve. For this, please support this property if you are around the area visiting and need a place to rest. It is a very nice hotel!

It was a great improvement from the last time I stayed a out 7 years ago.

Check in - we arrived close to midnight. Front desk was fast with check in. I asked for the breakfast vouchers since we reserved a rate that included breakfast. I received 2 and when they saw that we had 4 people on my reservation I was asked if I needed 2 more? Um yes breakfast is for everyone on the reservation. Then I was told to make sure my kids were quiet as it was late and “people might complain”. Keep in mind my kids were still in the car outside. Room - clean and good location Breakfast -No words really. If you are a Seinfeld fan, picture the soup guy. If you asked for anything you were reprimanded. They were out of all basic things (coffee, half/half, etc). Whenever anyone asked for milk they were told they could only have milk with cereal only - no exceptions. Went to get coffee and the container was out. Mentioned it to staff and he was shocked the coffee was out stating it had been refilled already. Eggs were mediocre. Burrito was dry. The 2 girls working that day were extremely nice and trying their best to be helpful. I understand there are supply issues but this was bizarre.

My experience here was great! First, it was super clean! That’s what’s most important to everyone right? The bathrooms were so clean that the floors were shining. I was so impressed with the size of the room too. It was so spacious that it at least 3 different seating areas. The breakfast was good too. We knew it was a brown bag due to Covid but honestly it was ok because they fill up your bag with so many goodies. We didn’t use the pool but we did view it and it was also very clean and very well maintained. The front desk was very polite and helpful when I asked for suggestions for restaurants. My nephew moved to SLO and this was the reason for our trip. We’ve decided this will be our hotel every time we visit. We were very impressed.

These are condos, not a ”hotel” We had a 1br and there was a fireplace and kitchen with fridge & microwave. There was no A/C, but it was cool enough to open the windows even in August. It is older, but updated and the condo was clean. The linens were cheap and there is minimal kitchen ware, but adequate for a 2 night stay. We enjoyed the easy walk to the beach and the sunrise & sunsets, although most shops & restaurants were closed due to Covid. But the Pismo Beach Pier was a short drive and open with many restaurants and shops.