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Booked two nights here based on the reviews and the rate. We felt the rate was very good considering the area. The property is close to the highway, but not too close to create noise. The hotel was very clean, quiet and comfortable. Every staff person we encountered was pleasant, friendly and helpful. There was a full breakfast, which many of the Choice properties are not offering lately. At first it was because of covid, now it feels like it’s to cut costs. The breakfast area was immaculate. I really can’t say enough good things about this property.

We went to Manchester to celebrate my Granddaughters birthday. We did some shopping, swimming and Chuck E Cheese of course. Hotel was perfectly located to all those things. Yet quiet at night. Restaurants are not quiet as close as website indicates however. Hotel was clean and breakfast was very good and hot.

Go elsewhere. Checked in for 3 nights, and right away saw the piece of paper saying the pool would not be available until the 26th of July. If you wanted to use the pool at the hotel across the street, you needed to contact front desk to make a reservation!!!! It's the middle of July and your pool is not available. I don't book a hotel with a pool to use another hotels pool. Breakfast ok, but nothing great. On the mirror in bathroom is said Complimentary Housekeeping by Request. To request a stay over cleaning or just a few extra towels, simply call or stop by the from desk. The second day I went to front desk and asked for housekeeping. I was told that housekeeping was done only after 3 days. Then take that sign down. Woman at desk asked if I wanted some towels, and I said yes, but said I was on my way out. The response I got was well just stop by on your way back. Couldn't even sent them up. When checking out, obviously a manager was talking to front desk rep. Both said are you checking out and I said yes. Neither one of them asked how my stay was. Construction all over this hotel as well. Only good thing was the bed was comfortable. Plenty of other hotels in the area to choose from instead of this one. I am Hilton Honors member and this is why I chose this, big mistake!!!

Lovely check in. Clean and comfy room. Awoke for an early flight and elevators are out. Called for help and none to be found (didn’t check on my needs or care). I had a hip replacement and have some other mobility needs. I mentioned this is horrible and she didn’t care! They have the list of who is taking the airport shuttle so a call to warn me would have helped! But no service at all. Did finally get to check out. Expressed my dismay politely. She indicated the previous group yelled at her (I was there, they did not). Told me all about how they can’t fizz it for two days - I said don’t put anyone with mobility challenges on upper floors - she said they don’t have anyone. I held up my cane to make my point. Oh! No apology. More excuses for no help and went on to share no one wants to work, workers aren’t trained, no time to go through the videos. I let her twang about “her” and “workers” then responded “and do you know what that means for customers?” She clearly did not care. I was making sure my bill was clear (it was a redemption night). I had a charge. She didn’t explain it to me. Told me to call them later. Seriously!! And she again pointed out the lack of training. So it’s on me. This was pitiful! 5 of the 5 people checking out had issues that were not handled well. Not impressed! The one employee does matter! And I don’t think any of us will be back.

The rooms are immaculate upon arrival. Spacious rooms, full refrigerator and two burner stove. The staff, in particular Lee and Karen go above and beyond to make your stay comfortable. Walking distance to Thai, Italian and Japanese food. Lots of parking. Laundry on site. 🥰

We were lucky to get a room for the night during this leaf-peeping season. I called the 800 number and was quoted a 2 queen bed room for $279, prepaid. Luckily when we got there, it was NOT prepaid and we were happy to pay only $165. However, the room was not terribly clean: there were crumbs and light debris in all the room corners and extreme dust and food debris underneath the microwave. The toilet seat was broken (completely detached on one side), the microwave didn't work, and the TV in the room had serious issues when the desk agent tried to turn it on for us. Parking was great and the queen beds were comfortable. The fitness center was dirty, neither the TV nor the clock worked, the trash was full, and there was no water. I used to work for a 7-star resort in Jackson, Wyoming so I was horrified to learn that hotel staff (namely 2 male housekeepers) lived on-site and could use the fitness center, but they obviously did not notice the cleanliness or condition situations in the hotel.

Flawless stay at Holiday Inn Express Merrimack. When we arrived Samara greeted us with a smile and took very good care of us. Very clean, recent hotel, beautiful outdoor swimming pool and very decent breakfast, I recommend this hotel Séjour impeccable au Holiday inn express Merrimack. À notre arrivée Samara nous a acceuillit avec le sourire et s'est très bien occupé de nous. Hôtel très propre, récent, belle piscine exterieure et déjeuner très correct, je recommande cet hôtel. 

When I landed at midnight in the middle of May to stay in Manchester for the summer for work, I had no idea what to expect since I had never been before. The shuttle driver from the hotel who picked me up that night from the airport was Adrian. He was very kind and instantly made me feel comfortable moving to a new city for the summer with his light-hearted conversation. He told me about some solid restaurants that the hotel shuttle's 2 mile radius covers and I've tried most of them, not disappointed in any of the recommendations. Another really nice driver who brings a spark to my day is Mike. Over the past two months I've had a pleasant time staying at the hotel (kudos to their always resourceful front desk) but what I especially cherish are the friendships I've made with Adrian and Mike. It's almost a ritual at this point to greet Adrian after work every day when he comes to pick me up from my office. He always asks how my day was and is seldom late. I have just over a month remaining at this hotel and I'm glad I chose this place, although keep in mind that the shuttle is shared by 4 hotels near the airport area so you'll get a chance to meet Adrian, Mike, and all the other jovial shuttle drivers if you stay at any one of those.

Although the Towneplace Suites Manchester Airport may have pleased a few people, I cannot fathom why it earned any kind reviews. It's advantage of proximity to the airport might make it an ideal place to crash (poor choice of words) before an early morning flight but also means you could be awakened at odd hours by jet engines overhead. The place is pet friendly, which is fine with me, but not when is practically a kennel with a dog in every room. One guest I encountered walking toward me in the hallway asked me to pause so she could yank their truculent Doberman into her room before I passed. The ”continental” breakfasts are so poor that I wonder what continent they are from.  The kitchen in the suite I had was barely provisioned with glasses, mugs and utensils and the trak light over the desk lost one of its two bulbs so long ago they can't get a replacement. The free Wi-Fi is slower than molasses, which I discovered after declining the $5 a day enhanced wi-fi. After that I couldn't find the offer again. The fitness room has a selection of dumbbells' all of wich weigh 30 lbs. The miniscule pool looks like a black lagoon. One redeeming feature: the staff are kind and friendly and will do all they can to be helpful -- but they can only do so much.