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Not being familiar with the roads, the street was hard to find (for me) to turn on to the Hotel. That is my only neg. reaction...getting to the hotel.

Very clean hotel at a great price. The staff was very kind and patient with all of my request.. had all around excellent customer service throughout my stay. Conveniently located walking distancing from the stores and also very quite and peaceful. I'll most definitely be coming back soon!!

I am very familiar with the SpringHill Suites. The room was as expected, except there still was no room service…had to request it, but they didn’t tell us that at check in. The room AC was on, but it had trouble getting to the set temperature. The beds were very comfy. The breakfast, is usually what I like about Marriott chains…the consistency. Well, there was a ‘hot’ version that had an omelette thing wrapped, and a waffle quarter wrapped. Omelette thing was warm and a bit soggy and the waffle was cold, wet and soggy (threw it out). The person working the breakfast area was working her tail off. There wasn’t much else besides cereal. So our second morning on our way out of town we ate our breakfast out.

We stayed four nights at the Quality Inn & Suites in Little Rock, AR. The hotel was great but a little difficult to find. I would suggest calling ahead to get directions as my GPS wasn't accurate. We were there during the tornado and would have stayed a fifth night except the hotel lost power due to the storm and I required eletrical power for my CPAP machine. The management was kind enough to not charge me for the fifth night even though we didn't check out until around 9:00 p.m. Nice people to work with and a nice facility.

Loved my stay

Paid for a ”suite”; no couch or chair to sit on. There was a rolling desk chair. The room was recently renovated so perhaps the new furniture hasn't come in. Nice large TV for the bed but I couldn't pull up a channel guide. Expanded cable the best I could tell. No premium channels; the best I could tell. Room was clean; comfortable bed. I consider it a safe area; next door to a Twin Peaks restaurant. Prepaid online through Wyndham's website. Check in employee could not see that the reservation was paid; although she admitted the reservation rate was ”pay now”. Sort of self explanatory. She would not accept me showing the charge on my credit card. I personally had to call Wyndham headquarters who in turn called her to instruct her to check me in. This meant looking up the confirmation number and writing it down to communicate with corporate after a day of travel. The Wyndham agent apologized for the experience; the employee did not. I left the desk feeling as if she still thought I was lying. She was never rude but a semi apology for the confusion was warranted and putting me through the hassle of having to call corporate. Having top rewards status with Wyndham should have meant something; or so I thought. Breakfast was much better than expected considering there were very few tenants with the renovation. Pre-fab eggs, link sausage, biscuits/gravy plus many forms of carbs. Several restaurants in the general area; with many choices within a mile. Close to the main freeway but far away enough to be a quiet environment. I understand it will be changed to a Best Western when the renovation is done. I will not return.