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We chose this hotel because of its proximity to an event we were attending and the availability of a two queen room with sofa sleeper which is hard to find to accommodate a family of 5. We were grateful to only be spending one night here. When we stepped off the elevator on our floor, we were overwhelmed by the smell of **** and the noise coming from room 315. Groups of people sitting in the hallways outside of their rooms and couples arguing… we weren’t sure what we might encounter but the night ended up being uneventful, thank goodness. While the sheets looked clean and the bedding was comfortable, the room was dirty. Sticky tile floors and a large wet spot on the carpet. Ramen noodles still on a wall??? Tortilla chips on the windowsill. Not even sure how that happens. Better housekeeping is a must for sure! Not enough towels even though our booking was for 5. Breakfast was okay and the staff was friendly. Another positive- it’s right across from the police station so that made us feel like our car might be a little safer in the unsecured lot.

I have tasted the breakfast here. It is not suitable for Chinese tastes. I feel very comfortable with my friends. The environment is big enough, the surrounding area is quiet, there is no Chinese TV on the TV, there are several restaurants outside the hotel, shopping is by car, I The friend is responsible for the traffic, so I can't tell the traffic problem.

Stayed here on our way out of Chicago for a night. And where to start. The place is a maze. A business motel style at best. No proper directions to where to park for which block. Definitely not an IHG standard hotel. Then to add it all up, in addition to the run down walls, faucets, rooms there were weird noises coming from the fridge, ac, bathroom. The internet was spotting all evening. There was a huge spider in the bathroom (😳😳😳) and dirty towels/rags laying outside rooms (YUCK!!!). To top it all up, the bed sheets had dried blood stains on the sheets (OMGGGGGG!!!) and bed sheets are TORN and un ironed. I called the front desk to complain and she (I believe her name was Chelsea) not only sounded not interested at all but very unapologetic , rather didn’t care. Seems the people running this place are cutting corners and really don’t care about the well being or experience of their customers.

Everything is great! Staff are friendly. The room is clean and amenities are in good condition!:)

We attended the Chicago International Miniature show at the nearby Marriott O'Hare. Because that hotel was full, we booked the Springhill Suites. They ran a shuttle to the other hotel with a super nice front desk staffer driving. The hotel itself was fine and the free breakfast was above average. Parking was on long surface lots on both ends of the hotel, but there is also an underground garage. The onsite Outback steakhouse was a plus. Rooms were good, nice and quiet despite being near airport and freeway with a microwave and small fridge

First of all, it's convenient and clean. OK... I was doing a business project and was having - what was not obvious to me - ”trouble” with it. One of the associates, Elizabeth, caught my frustration and obliged me with a simple and necessary fix. Without her help I would not have been able to make my deadline, and my entire trip would have been useless. Thanks so much, Elizabeth!!

It is very close to the airport, a little more than walking distance, and it costs 30 dollars for Uber to come here in the early morning. The hotel is equipped with a special car to send you to the airport, at midnight on the hour, and during the day when it is busy, it is basically half an hour. Sleeping conditions are good. Pay attention to the shower head to the bottom, which is basically a 360-degree opening range. Praise!

The hotel is very close to O'Hare International Airport, about three or four kilometers away. It happens that the customer's company is right next to the hotel, which is very convenient. The set suite is very comfortable and has a sofa bed, which is very suitable for family travel. The price/performance ratio is also very high. The price of Ctrip activities is only more than 800 per night, which is very cost-effective.

Beautiful hotel! We loved the matching bird house and the birds that also enjoyed staying there! Staff was very kind and quickly brought a new Keurig machine when we found ours wasn't working. The pool and exercise rooms were well maintained with up to date equipment!