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We were in Cincinnati visiting Motorboat garage with our boat club and this area was close by so I decided on this hotel because we are Marriott Members and we were staying with points and it was a bit less points then the Courtyard right next door. I am so glad we picked here. The hotel was so quiet, the room was super modern, clean and updated. We had the Studio which had a nice big King Bed, Desk, Nice Sofa & a Full Kitchen. We were only staying a night but if you were in town for an extended stay this kitchen would be awesome had everything you would need. Bathroom had great lighting with a nice vanity and a huge walk in shower. It even had a makeup removing wash cloth which i always bring my own and have never seen a hotel with these. What a nice touch. I was just super impressed for this being a mid range Marriott brand it's one of the nicer hotels we have been to for a residence inn. Would 100 % stay here again. The area would also be great if you didn't want to drive as there are tons of restaurants around you could walk to and its easy access to the highway. My only ding would be parking, its self parking $10 a day in the garage or valet $14 a day. I personally just like parking lots but this is what you get in big cities. If you need a clean, quiet hotel this is a great option.

This place is so convenient. Easy valet parking. We self parked in the garage - plenty of spots - but then we saw how quick and easy the valet is so next time we will valet! Location is in a fun area with lots of shops. Easy to get to all the Cincy highlights. It seems like it might be noisy but our room was very quiet at night. They have a small but clean pool, a small but easy and friendly coffee shop, and the front staff was very friendly and helpful. The rooms are a little small, but bed was comfy. One note: we only had one USB port in the whole room 😄. Lesson learned: always bring plug-ins for your devices. There were plenty of outlets. The hydrangeas in front of the hotel were so stunning!

Craziest Worst Hotel Experience In summary don’t stay at Homewood suites Midtown Cincinnati!!! They may screw up your reservation, let strangers in your room, rebook you but forget to tell you it’s not for the whole stay you were expecting, enter your room and touch your belongings, throw out some of your stuff, shove your stuff in a cart and essentially evict you due to an error on their part. I booked a five night stay at the Homewood Suites In Midtown in Cincinnati a week before my business trip and had a confirmation email. I checked in on Sunday evening with no issue. Monday after a long work day, I returned to the hotel, my key card did not work and there was a stranger in my room watching tv. Totally unsettling seeing that I was a woman by myself and the man in my room who could have went through my stuff or touched my underwear and toothbrush. We went down to front desk to figure it out with an employee. It was determined my reservation was marked as a “no show” in error. The front desk clerk got the man another room and she made me a new reservation so I could keep my original room. The employee said she would tell billing to give me 50k points and a free food item from the snack bar. I was okay with this, but the next day someone called at 5pm and told me I would need to get my stuff out of the room because the hotel was booked. I explained I had a reservation through Friday but that I would be at the hotel at 6:30pm to discuss with them. I arrived at 6:20 and asked for the manager. She was not available so I waited in the lobby. About 5 mins later I asked again for the manager and was told the manager was in my room packing my stuff. I was appalled! I told her, “why didn’t you tell me?! I would want to pack my own stuff and not have a stranger go through my things!” Feeling completely mortified someone was touching all my stuff (clothes, underwear, toothbrush, makeup etc) I quickly got to the elevator, to find the manager. I found her in the hallway with a cart with all my stuff shoved inside, some in the suitcase some just loose. I had a heated conversation with the manager and the only answer she could give me was that the “no show” opened my room for other reservations and the hotel was booked and she could not give me any room. I told her the front desk employee gave me a new reservation the night before and knew it was thru Friday. To which she explained the hotel was already booked and she only could have only given me the one night. So I asked, why didn’t that employee tell me the reservation was only for one night?! I could have packed my bags and found a new hotel earlier that day. To say I was infuriated would be an understatement. The manager said she discussed this situation with her GM and they decided I should be moved out. So essentially I was evicted, they broke our contract due to a mistake by the hotel. I got the GM and the managers business cards and asked for a call with the GM but the manager said she was

Really clean and great hotel. Staff was really nice. I was treated like a true Hilton honors member not one thing out of place in the room. Would highly recommend. I was having an issue with my luggage and couldn’t quite pull it to the elevator so a very nice lady at the front desk helped me bring my things to the elevator and it’s so nice to know that there are great workers out there still. Unfortunately, I forget her name

BEWARE. Came out to the parking lot this morning to see FIVE cars near ours with shattered windows. They had all been broken into overnight. Signs all over the parking lot caution to park at your own risk, however the area feels safe and has lots of restaurants & shopping stores in adjacent parking lot. The signs made us feel uneasy but we still never expected to see all the broken windows. They were all very nice cars too. Such a shame. We were in from out of town to visit Xavier University which is just a 7 min drive from the hotel. Sadly, this greatly affected our impression of the area. We felt absolutely terrible for the one guy we saw, trying to clean up all the broken glass in his truck. We did not see a single employee at the hotel doing anything to help with the situation. Obviously, they are aware this is a problem. Also, they charge $5 to park overnight, yet provide NO security whatsoever in the parking lot. They should be using that money to hire an overnight security guard so guests don't have to deal with broken car windows!

While I had no problem with the room itself, I feel that the hotel manager could have accommodated me somehow when they double charged my bank card causing me to have issues with my bank. The rep took my card info and later that evening I decided I was going to prolong my stay for another day. To my surprise I looked at my account to see how much I had to spend and noticed that I was double charged and didn't have enough on that card to pay for another day. I had to use a credit card which I didn't want to do. Since it was Friday that $91.00 extra that they took out wouldn't be refunded until the next business day which would be late Monday. In the meantime I had other transactions go through causing my account to be overdrawn. After speaking to the manager all he said was it depends on my bank when those funds would be refunded. I thought that was poor customer service because if my card wasn't double charged I wouldn't have to wait for the bank to do anything. The hotel acted as if it wasn't nothing but I couldn't use my ATM card until those funds were transferred back into my account which was very inconvenient. Every time I visit this hotel something goes wrong. The last time I paid for a room maintenance came to my room acting as if I shouldn't be there and I had to speak to the manager to clear it up. It seems like some very incompetent people running this hotel.

I stayed for 2 nights with my cousin. It is conveniently close to a lot of eateries and only 26 minutes to Jungle Jims. However, the staff are hands down the best I've come across in a long time! Polite, efficient and extremely helpful. The room was spotless, comfortable, the refrigerator was a blessing because I needed to store my insulin. It is budget friendly with lots of hot water and cable should you need to relax before sleep. I would not only stay here again but would also recommend it to anyone who is passing this way!