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excellent service good location nice view My top one choice to stay in Palo Alto

Truly one of the best staycations we’ve ever had! Had a two-night stay for my son’s 6th birthday. Friendly and very attentive staff. Check-in experience was smooth and easy, and the first few employees we spoke to greeted our son a happy birthday. We booked a 2-queen bedroom, which was located on the first floor with a pool view. Walked in to the biggest surprise for my son, who received a sweet treat, birthday card, and decor in our room! His reaction was absolutely priceless. He had shared that the Westin Palo Alto was by far his favorite hotel after that. The beds were like clouds. Room and bathroom was clean. The birthday celebrant requested room service for dinner, so we ordered dinner twice through the online Bonvoy app. The employee who delivered our food on both nights was very friendly. He asked us if we were enjoying our stay, if we needed anything, and if our son enjoyed his birthday surprise! It’s like the whole staff knew about it, which made it quite special. Hotel food was delicious and portions were generous! They also offer a nightly turn down service with bedtime treats located in the lobby. Location is great as it’s walking distance from Town & Country Village, filled with shops and restaurants. I have nothing negative to say about this property. A huge shout out to Leslie and the amazing staff at Westin Palo Alto. Truly a great team. Per their hand-written message on our son’s birthday card, their goal was to make our special trip as memorable as possible. They did just that and more. Fantastic property. We’ll be back!

Very good location, you can walk to Stanford, there are many dining options around, good atmosphere, many young people, energetic, shopping mall is very close! Swimming pool, very comfortable,

The hotel is located in the central city, the facilities in the room are clean and tidy, the toilet and furniture materials are exquisite and in line with the price, but the face tissues are really bad! Mineral water is not provided either. It is said that it is environmentally friendly to provide you with two sports kettles for free. Do you go to the second floor to fetch water yourself? 🤐 The breakfast place is very small, the elevator 🛗 is only one, there are no public places and facilities, and there is no place to sit with a friend. There is a Japanese restaurant on the first floor downstairs, the dishes are good! But you need to pay a deposit in advance. The price is average.

Very good stay experience, first of all, the surrounding environment is very comfortable, is the center of Palo Alto, but not the big city of San Francisco, called downtown, there is a main road, beautiful and prosperous. Stanford University is right next to me, I go to the campus every day. It’s much more comfortable than living in downtown San Francisco. The breakfast was very good. The room is comfortable and quiet. The only downside is that the room is small, but I don't mind this.

It's a pretty hotel and the staff was very nice. Because it's older, there is no A/C (ceiling fan though) and it felt hot and stuffy. The room was kinda small. The bathroom, while clean and pretty, very small with no counter space. The location is central in a super location. My price included breakfast in the bistro attached. It was tasty but what a hassle to order. You have to go through this process with the QR code and such and order completely through the app - no personal service to simply take your order. It work5s be very difficult if you weren't familiar with this type of thing.

From the nearest car hotel to the location, the waiter at the front desk had a good attitude. I used the app to talk to him very smoothly. Check-in includes daily self-service reception at the reception, with slices of bread, milk, fruit, coffee, orange juice, cereal, etc. It is too convenient for me. Is the price expensive, who makes him in the center of the universe?

The hotel is on the side of the road. It is a bit noisy and not serious. If you are tired, it will not prevent you from falling asleep. Very close to Stanford. Motel parking is certainly not a problem. As a chain brand motel, the hardware is very good, the room is big and hot enough!

This is an old-fashioned motor inn in the heart of Palo Alto. It has pet friendly rooms for $30 extra, which is cheaper than other places we looked at. The room was small but sufficient, and was very clean. The bed was comfortable but the pillows pretty flat.. The staff were friendly. The location was in walking distance to restaurants. There was no breakfast to speak of, just prepackaged pastries. If you have a dog, you have to walk a couple of blocks to get to some grass. All in all this was a great place to stay on our trip.