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The hotel was clean and nice. The only thing was that it was hard to find the entrance to the parking lot. Well, I just parked my car and asked the doorman. If he hadn't told me, I would have walked around. Everything was good, but there was a problem with the room I stayed in. I checked in at 4, rested for a while, and then had dinner. When I tried to take a shower around 7, there was no shower switch. It was ridiculous, and when I showered, the water from the shower flowed out of the shower room. Maybe that's why there were towels in the shower room, but there was a step. Anyway, after I finished showering, I called the front desk and explained the situation. My English was limited, so it was hard, but anyway, the front desk said they would send a driver. I spent a lot of money to come here, and I didn't like this kind of service. So I asked if I could change my room, and they said they would ask the manager. After 20 minutes, the employee came and checked the shower. At the same time, a phone call came and said they would change my room. So I told the employee that the manager called to change my room, and he said he was the manager. And they changed my room, but they only changed the floor and changed it to the same location. But the problem is that after I asked the front desk that there was a problem with the shower, they changed the room after 1 hour and 15 minutes. My wife was tired and couldn't wash, so she was annoyed. And the room they changed to wasn't cleaned properly. I guess it was because I went to a cheap room and the service was bad. It was the cheapest room. I bought a flight and got a discount, so it was 670,000 won (including breakfast). But the air conditioner in the room I changed to didn't work well. My wife kept saying it was hot and strange, but I couldn't tell because our sleeping temperatures were different. Or maybe it was because my wife just came out of the shower with hot water. But I woke up in the middle of the night because it was so cold. So I turned up the air conditioner temperature, but it didn't go up. My wife said it was okay, but I was so cold. I thought about calling the front desk, but they told me to wait again and change the room, so I knew I would have to wait for over an hour, so I just went to sleep. Fortunately, I stayed at Dusit Thai for 1 night and went to another hotel. When I told them about this when I checked out, the staff said, 'I'm sorry.' Unless the room rate is 1 million won, everything here is good, but I don't think I'll go there because the service and facilities are not good. Something similar happened when I went to Lotte before, and they changed my room within 15 minutes of asking. Of course, Koreans are fast... lol Anyway, it was a ruined day for a 20th wedding anniversary trip.

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.

The club lounge could only be used for breakfast. Also, during the cocktail hour, there were no cocktails at all even though the advertisement said cocktails. The breakfast taste was average, but there were quite a few insects in the vegetables, fruits, and bread. The room and pool were good However, I was woken up several times during the night by the cleaning staff slamming the door of the room next door. The building itself is old, so it's quite noisy. Also, on one day, the Chinese people downstairs were having a party until around 24:00, and it was so noisy that I couldn't help but feel uncomfortable. I warned her, but she wouldn't stop making noise. I booked this hotel thinking it would be a quiet hotel, so I was disappointed.

I chose this hotel because my stay was short. They didn't have any amenities and didn't have a toothbrush, so when they requested the staff, they went to the related facilities. Staff is very good. Equipment is equivalent to the price.

Our family of four stayed in a 3-bedroom panoramic condominium with an ocean view and kitchen. The bathroom ventilation fan was a little loud, but the room was relatively clean and generally comfortable. It was very spacious, so there was plenty of space to store all four of our luggage, and we were able to relax as if we were at home. It was about 10 minutes from the airport, and it was pretty much a straight road. We rented a car, but the parking lot was spacious and inside the building, so we were able to protect ourselves from the wind and rain. I'd like to use it again next time.

The building, lobby, hallways, and rooms were all clean and neat, the showers, toilets, and other facilities were new, and the area around the bed was also clean, so I really liked it. However, the Wifi connection was unstable and frequently cut out during my three-day stay, so I think there is room for improvement in the Wifi environment. Apart from the Wifi, everything was good, including the service of the staff.

The location was really good. It was also good to have direct access to the pool and beach. However, you should take into account that the room cleaning was a little late and the room condition was a little old. Other than that, everything was good.

Accompanied by company executives on business trips, facilities and location, etc. Very satisfied with the cost-effectiveness. I didn't expect it, but since there are quite a lot of Korean guests, there are Korean staff on duty. Not foreigners who speak Korean poorly, but Koreans who work there. Very friendly and helpful in communicating with the needs of the elderly.

The mattress is very comfortable, the beach and swimming pool are also beautiful, the breakfast buffet is rich and cost-effective, and the surrounding shopping malls, restaurants and various facilities are all available. I am very satisfied