Guest User
July 5, 2022
Worse costumer service ever. They couldn’t find my reservation on *********** they comunícate by phone. so if you don’t have cash you are out and you can not even use a credit card or checking because they do not know how to process payment for a card. Only if is a national card from Mexico. So tourist are not welcome here unless you have pesos they are allergic to dollars. They don’t even have a computer they have to call the manager which she is not even on site. She is nasty and lack of costumer service. STAY AWAY FROM THERE. Don’t waist your time or money I call customer service in booking and they couldn’t do nothing for me TERRIBLE EXPERIENCE after driving 4 hrs from Mexico City.