Platinum Hanjue Hotel Reviews
Platinum Hanjue Hotel
No. 888 North of Yangmei Avenue, Cixi, Zhejiang, 315318, ChinaView Hotel Details
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Platinum Hanjue Hotel Guest Reviews
4.5/5
Good
1497 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1497)
Positive reviews(1424)
Reviews with photos/video(110)
Great value for money(112)
Classy environment(105)
Many amenities(44)
Friendly front desk staff(38)
Luxurious(31)
Well decorated(26)
Tasty restaurant(24)
Perfect for business trips(6)
Negative reviews(73)
Anonymous User
Exclusive Budget Twin Room A
Stayed in Apr 2024
Business travelers
45 review
Outstanding
Posted on Apr 25, 2024
Was excellent stay and clean , always their pricing is good , amenities are of good quality
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Sajid C
Featured Room
Stayed in Aug 2024
Business travelers
48 review
Outstanding
Posted on Sep 10, 2024
The room was clean, comfortable, and well-equipped with modern amenities. The staff were friendly and attentive, always ready to assist with any requests. The location was convenient, offering easy access to local attractions and transportation.
Response from Property: Dear guest: Hello! Thank you for staying at Cixi Platinum Hanjue Hotel. Your affirmation of us is the greatest motivation for our progress. We will uphold the concept of guest first and provide the best service to our consumers. Welcome to visit us again and wish you good health and all the best!!!
RAFEEKH
Standard Double Room B
Stayed in Jun 2024
Business travelers
37 review
Outstanding
Posted on Jun 7, 2024
very good clean & fresh
Sashabk
Standard Double Bed Room W
Stayed in May 2024
Business travelers
12 review
Posted on May 17, 2024
Room is good design but inside has very things chargeable. The 400 rmb room is without window . There is no big difference in the cheaper and expensive room . So better book the cheaper one . When I asked the receptionist she said the expensive room is recently renovated so price high.
Jeff
Featured Room
Stayed in Jul 2024
Family
1 review
Posted on Jul 15, 2024
The room type is NOT the same as we purchased through trip.com
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Buckingham Hotel and giving us a review! We are very sorry that we did not bring you a perfect stay experience this time. We sincerely apologize. If you have any questions about the service and hardware during your next stay at the hotel, you can contact the hotel lobby assistant manager (or call the housekeeping center via internal line), and we will handle it for you as soon as possible. We look forward to seeing you again.
Guest User
Featured Room
Stayed in Apr 2024
Business travelers
1 review
Amazing
Posted on Apr 9, 2024
Nice and clean room, comfortable bed.
Mohamed
Standard Double Bed Room W
Stayed in Feb 2023
Business travelers
1 review
Very Good
Posted on Mar 10, 2023
Clean and Good , they cancelled the coffee machine from breakfast and it was
Response from Property: Hello dear guests! Thank you for staying at Platinum Hanjue Hotel. Thank you very much for your recognition of us. We are very pleased and touched! Anticipating and meeting the needs of guests is the service concept that every one of our service staff adheres to. Your satisfaction is also the greatest support for our work. We sincerely look forward to your visit to our hotel again, thank you.
Chi-Lun Wu
Deluxe Suite C
Stayed in Jun 2023
Business travelers
176 review
Posted on Jun 10, 2023
Staff are not professional and rooms are fine.
Response from Property: Sorry for not being able to satisfy you. If you have any questions, you can directly contact our manager to solve them. Welcome to our hotel next visit.
Liang
Standard Twin Room B
Stayed in Aug 2023
Business travelers
1 review
Outstanding
Posted on Sep 1, 2023
nice hotel
Guest User
Exclusive Budget Double Bed Room A
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Oct 2, 2024
The hotel is very high-end, the night view is beautiful, the supervisor Yang Liyun on the 25th floor is very enthusiastic, and the waiter has a good attitude [strong] [strong]
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Anonymous User
Exclusive Budget Double Bed Room W
Stayed in Sep 2024
Solo travelers
11 review
Outstanding
Posted on Sep 26, 2024
The room is big and the environment is OK. The service is mainly good. The front desk lady and the cleaning auntie will put away everything for me. The auntie can help me find things that I can't find. You can stay in this hotel.
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Response from Property: Dear guests: Hello! Thank you for choosing Cixi Platinum Hanjue Hotel. Your affirmation of the hotel's services is the greatest motivation for our progress. As Hanjue employees, we are grateful and have been working hard to make guests feel the highest quality service when staying at Hanjue Hotel and create a warm "home" feeling for you. Platinum Hanjue warmly looks forward to your visit again.
MMTaylorMM
Exclusive Budget Double Bed Room A
Stayed in Sep 2024
Solo travelers
7 review
Outstanding
Posted on Sep 11, 2024
Yang Liyun is really nice. She helped me send the things I left behind to SF Express and paid for the postage. Although it was not much, I was still very touched! This kind of service attitude is really rare! It's a good stay and I will stay here next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Cixi Platinum Hanjue Hotel. Your affirmation of the hotel's services is the greatest encouragement to us. As Hanjue people, we are grateful and have been working hard to make guests feel the highest quality service when staying at Hanjue Hotel and create a warm "home" feeling for guests. All Hanjue colleagues are looking forward to your visit again.
Guest User
Exclusive Budget Double Bed Room B
Stayed in Sep 2024
Other
11 review
Outstanding
Posted on Sep 9, 2024
I used to stay in the hotel next door and thought this place was a bit far, but after coming here recently, I found that it is still a bit far. (I like to go to the hotel with my friends to have a drink)
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Guest User
Exclusive Budget Double Bed Room B
Stayed in Aug 2024
Business travelers
16 review
Posted on Aug 13, 2024
The hotel is located in a remote area, and you can't find a place to eat by walking. The hotel is decorated in a magnificent way, but the service is really bad. For example, Manager Zhou in the lobby doesn't even look at you when you talk to him. There are many weird things in this hotel. You have to register as a member to park for free. The room must be checked out at 12 o'clock, and the front desk clerk doesn't remind you. In the room, except for 2 bottles of water for free, you have to pay for more. When you ask if you can get an invoice for eating in the hotel, the people at the bar don't know, and just ask you to become a member. This hotel has such a good decoration and hired such a bunch of service staff. I really have no good impression of this hotel
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Response from Property: Dear guest: Hello, we are sorry that you were not satisfied with your stay at Cixi Buckingham Hotel. We would like to express our sincerest apologies. We will increase the training of our employees, continuously improve our quality and service level, and provide consumers with the best service, the most comfortable environment and the most reasonable price. We sincerely look forward to your visit again! I wish you good health and all the best!
Guest User
Exclusive Budget Double Bed Room C
Stayed in Aug 2024
Other
7 review
Outstanding
Posted on Aug 13, 2024
Convenient transportation, good environment, clean and hygienic, complete facilities and equipment, Chen Zhen's service attitude 💯 full marks, the hotel has 24-hour dining, it is very convenient to eat whenever you want, and the bed is very comfortable to sleep
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