Altstadt-Süd | 1.29km from Adventgemeinde Köln-Mitte
Bordering the Rhine River, Lindt Chocolate Museum and Cologne’s city center, the NH Köln Altstadt hotel, formerly known as NH Köln City, is a feast for all of the business or leisure traveler’s senses. Located in the heart of the energetic Rheinauhafen business district, the hotel’s prime location allows visitors to walk all over the Old Town to top local sites including Cologne Cathedral, Kölner Philharmonie, the Roman-German Museum and Köln Messe exhibition center. A short walk to several tram centers including Severinstrasse, Ubierring and Köln Heumarkt stations link travelers to the greater Cologne area. Built in 2002, the NH Köln Altstadt has 204 spacious, plush, modern rooms, many with views of the Rhine or Cologne Cathedral. Guests can seek additional refreshment in the ample spa facility, which includes a sauna, steam bath and relaxation room. For dining options, enjoy the breakfast buffet or a meal at Mediterraneo Restaurant, featuring Italian, French and Spanish cuisine. Guests can converse and unwind on one of our two terraces: an intimate courtyard or another adjacent to the stylish Unico Bar. The hotel also offers eight meeting spaces and can host events for up to 220 people or 180 wedding reception guests.
CCompanion319458820752023.05.12
There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”
Altstadt-Süd | 1.38km from Adventgemeinde Köln-Mitte
Enjoy the comfort of the recently renovated 4-star Novotel City Köln. Just a 15-minute walk from the Old Town, the hotel on the Rhine river is the ideal starting point to explore Cologne. Enjoy free WIFI in bright, non-smoking rooms and recharge your batteries in the fitness room.
GGuest User2022.08.25
Booked this hotel for our family of four (2 adults 2 teens) for a 3 night city break in cologne.First impressions after an €8 taxi journey from the train station was , very clean , modern and friendly desk staff.The location is great , short walk to the chocolate museum and even the city centre if you are relatively fit.All down the promenade at the side of the Rhine.Rooms bright and modern with excellent TV and air con.Rewe supermarket a short walk If you want essentials or cheap continental grab and go breakfast. Only slight negative was the blonde lady working the bar seemed to get slightly frustrated when I was going to the bar to keep ordering drinks for our party (yes I drink a lot 😀) but that is her job.She wasn’t too bad the day after though and the rest of the staff were great.I wouldn’t hesitate booking this hotel again.Thank you Novotel for helping make a great trip.
With a stay at The Ascot Hotel Köln, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Musical Dome. This boutique hotel is 16.7 mi (26.8 km) from Phantasialand and 1.9 mi (3.1 km) from Chocolate Museum.
Take advantage of recreation opportunities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a satisfying meal at Restaurant serving guests of The Ascot Hotel Köln. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Kkriden2020.08.09
We made a reservation for this hotel somewhere in April but due to corona we where not allowed to visit Köln. So we rebooked this hotel for August (instead of 3 nights now 2 nights, but we allready paid it for three nights). The communication via email is great!! Quick response. A couple of days in front of our arrival we received an email about the breakfast (which was included). The did not serve a regular breakfast due to corona but instead of this coffee and tea and a croisoint was provided for free in the bar. About our room we had a upgrade and the room was big. And we had a balcony 😍😍. But to be honoust for a 4 star hotel we missed some things. Booking promised us slippers,bathrope etc. But it wasn’t there. No bath only. Shower. No fridge.... What i said. Breakfast was a coffee and croisant served at the bar but we had to wait a while for this 😞. Also due to corona the rooms will not be cleaned. If you wants new coffee capsules, towels, etc, you have to ask at the reception. We asked for new coffee capsules en hot the answer that it was only offered as welcoming.......after saying it was mentioned in the elevator we got some new ones. By the wat the location of the hotel is great. And as last. The lady of the reception asked us to pay an amount of money for the change of rate for the room. Although it was some euro’s we allready payed enough. Normally this weekend we should have payed about 150 euro......we payed 285 euro’s. So why should we pay the difference rate of the room. I give this hotel 3 out of five but it should have been 2,5. I don’t think i will visit this hotel again....
2 review
3.7/5
Price from
₹ 7,260
per night
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Cologne City Center | 1.78km from Adventgemeinde Köln-Mitte
With a stay at Hilton Cologne, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Cathedral and Old Market. This spa hotel is 0.9 mi (1.4 km) from Neumarkt and 1.3 mi (2.1 km) from Chocolate Museum.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Pigeon Post Bar, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Cologne? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 296 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
GGuest User2024.04.11
Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more
Should visit again Hhonors
Thada
With a stay at Best Western Plus Hotel Köln City in Cologne (Ehrenfeld), you'll be within a 5-minute drive of Cologne Cathedral and Musical Dome. This spa hotel is 17.7 mi (28.5 km) from Phantasialand and 2.4 mi (3.8 km) from Chocolate Museum.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at Tri Forum, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 205 guestrooms featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
JJulesMM2023.10.03
Location good, everything clean, rooms maintained and attractively furnished. It would be nice if you don't have to try to fail to connect your iPhone to the TV for 2 hours. Breakfast is rich and pleasant long, please don't come here every 2 minutes to clean, that's a little nervous. The reception is unfortunately over-required with the smallest problem (unfortunately, it would also be appropriate to believe the guest again and again when he reports where he booked something. He usually knows it better than any funny “system”). Otherwise, and yet a successful stay with improvement potential.
A stay at URBAN LOFT Cologne places you in the heart of Cologne, within a 5-minute drive of Musical Dome and Neumarkt. This hotel is 1.4 mi (2.2 km) from Chocolate Museum and 2.1 mi (3.4 km) from University of Cologne.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at EAT & DRINK, a theme restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 213 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.10.12
The check-in could be more swift and in a slightly more polite tone. The smallest room has plenty of space for one night, the bathroom could be more functional with more storage options, the shower is amazing. The unpleasant surprise came the next morning when breakfast was ”delivered”, which is to be taken literally as it handed out in a cartonage box. Inside were two sandwiches (ham and salami), one hard-boiled egg and fruits. If that's not to your taste - tough luck! Do not get me wrong: I can live with terrible breakfast, I am okay to (over)pay for good/halfway acceptable breakfast, but for 14€ I expect a level of choice that goes beyond vegan, vegetarian or normal. If you hope for that to have changed in the future, I also have to disappoint you: The receptionist was well-aware of the fact that this offer is a rip-off.
Braunsfeld | 2.69km from Adventgemeinde Köln-Mitte
With a stay at AMERON Köln Hotel Regent, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and RheinEnergieStadion. This hotel is 17.8 mi (28.6 km) from Phantasialand and 3.1 mi (5 km) from Chocolate Museum.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Cantinetta Trattoria Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.01.30
We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean
Enjoy your stay at our B&B HOTEL Köln-Marsdorf and discover the diversity of this impressive city. A visit to the world-famous Cologne Cathedral is an absolute must. But Cologne has much more to offer: With over 2000 years of history, countless and diverse treasures are waiting to be discovered by you.
GGuest User2022.12.21
400e for 2 nights for 2 rooms is a crazy amount of money for an ibis Budget. Just paid 100e less for a Lovely house in Bruges! However, hotel prices in Koln were incredibly high family of 5 we had little choice . Did the job but certainly not worth that amount of money. It was clean, comfy beds and powerful showers as a positive. Let's be honest thank goodness it was at that price. Good location outside of the LEZ zone and a quick hop onto the tram 8 mins walk away.
With a stay at V8 Hotel Köln in Cologne (Ehrenfeld), you'll be within a 10-minute drive of Cologne Cathedral and Musical Dome. This hotel is 5.3 mi (8.6 km) from Chocolate Museum and 6 mi (9.6 km) from RheinEnergieStadion.
Be sure to enjoy recreational amenities including a health club and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 112 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.03.02
We booked this hotel for our first night in Cologne as my husband wanted to see the cars / Formula 1 memorabilia at Motorworld. As we were in Cologne without a car, we decided to book this car-themed hotel for one night. The room was huge - very comfortable bed and pillows. The location was good; we were able to easily navigate from the Central station to this hotel. The hotel has a car theme, and the designers really put a lot into it. From the hotel room ceiling to the elevator (we loved the vroom vroom as the elevator ascended to the floors), it was very cool. The Sunday breakfast was very expensive at 24 Euros per person, however it was incredibly plentiful and included sparkling wine to make Mimosas. There are several restaurants but they were all very busy on a Saturday night; if you plan to eat there, make a reservation. We were lucky to get a table, and if we had not, not having a car would have been an issue. We were happy to stay for a night.
With a stay at Leonardo Hotel Köln Bonn Airport in Cologne (Porz), you'll be within a 15-minute drive of Cologne Cathedral and LANXESS Arena. This eco-certified hotel is 20.8 mi (33.5 km) from Phantasialand and 8.6 mi (13.9 km) from Cologne Trade Fair Grounds.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Vivaldi, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cologne? This hotel has 4209 square feet (391 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 177 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.03.13
Breakfast is not bad
The hotel is a bit old, but still clean
Convenient transportation
Parking is charged, it would be better if it was free
The hotel is large and the rooms are not small.
Overall OK
Very Good
60 review
4.1/5
Price from
₹ 6,917
per night
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No.2
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No.4
3.8/5
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No.5
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Steigenberger Hotel Köln
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No.6
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Aparthotel Adagio Koeln City
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Latest Reviews for Cologne hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
FfirstbignoseThe best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.
GGuest UserWe had to check in very late (about 02:30), but that was not a problem at all. The service was very friendly and helpful. We had booked a room for 3 people over Booking.com that was unfortunately no longer available on site. We were fully unproblematic and without additional costs ”distributed” to two Comfort double rooms and received another drink from the house bar for free as an excuse. The rooms themselves are very well equipped and comfortable. The included breakfast was the “hammer” and very rich and varied. Of us absolutely recommended. A parking house is right next to and has not cost us anything.
GGradoThe Hotel shows five stars! The room had no wifi whatsoever, although they showed three different wifi lans. Attempts to bridge this gap with mobile hotspots were not helpful. Noises from other rooms were audible, which means a bad noise insulation. Worst of all was that there was first only boiling hot water in the bathroom. This was due to the fact that all cold water supplies were closed. Still after opening them ourselves, one of the two lavatories cold water regulator was not functional. Shocking was that the shower was switching from regulated 38 degrees Celsius to suddenly boiling hot water and then to ice cold water. This made showering an unpleasant not to say dangerous encounter! You judge if this Hotel deserves the five star rating. Our attempt to communicate the shortcomings was prompted with the statement that the maintenance technicians had left! (???)
GGuest UserJust an absolute great experience staying there easy to find from central station. The staff are very welcome in. Everything we requested before we arrived. Was there just the overall great day and a great great location. Definitely want to stay there again. Would recommend this to anybody.
GGuest UserThe location was perfect, right next to the train station. I recommend going there for breakfast to save about 10 euros a day. The rooms were very old fashioned, the walls had dark marks on them and the carpet was one which you would not want to walk barefoot on. I felt a bit concerned for my privacy when using the shower as there is a massive window in the bathroom with no blinds or curtains to cover it. The window might not be completely transparent but I'd still like something extra for peace of mind. It was a bit strange to be given two single duvets for a double bed and a little annoying to find that every evening I had to make it again, rather than the housekeeping staff just either leaving it as it was or making it themselves. Unfortunately when I arrived at the hotel an hour and a bit before check in time, they apparently had a lack of storage space for bags so I was lucky to only have to take a backpack around Cologne, otherwise it could have been very challenging. I booked the hotel expecting 4 star standards but in reality it was decidedly average. I personally wouldn't stay here again but if you are looking for a reasonably priced centrally located hotel in Cologne you can't go too wrong.
Jjerry=chenI saw that there is a Wyndham five-star hotel in Beijing before, so I thought it was good and booked it. The location is really good, just next to Cologne Station Square, just across the road. The service of the front desk girl is also very good and very enthusiastic. The room is pitifully small, and the bed is almost impossible to turn over. The hotel has been decorated for a long time, and the hygiene is average but not dirty. It may be because of the old facilities. The elevator is very small, and the elevator can only accommodate one person with a slightly larger suitcase. The hotel is next to the Cologne Cathedral, and next to the commercial area, which is convenient for shopping and dining. I didn't pay attention to not choosing breakfast when booking the room, so I bought it separately later. The breakfast category is okay.
The reason for the location of this select hotel in an area devoid of personality, tourist attractions or facilities is totally unknown to me. And to get to the hotel, from Koln central station you have to change several means of transport. The price is really indecent for what it offers. He tries to stand out but fails miserably. For a 4-star hotel, the rooms are small, with limited equipment. There is no minibar or mini-fridge, no safe for valuables. Even a wardrobe for clothes is not provided, instead you will find a sheath in the wall with several hangers. And the concept of the bathroom is totally impractical: open bathroom in the room, with all the steam that spreads in the room, without towel holders.There is no possibility of heating the room, or at least it didn't work, given that the outside temperature during the night was close to freezing. A big problem was serving breakfast: around 7 am it was impossible to find a single seat at the table. At check-out I was asked to pay for the room again, although I had paid at check-in and I also had the issued invoice. In short, there are much better places in this world to stay and feel welcome!
GGuest UserThis is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.
JjazpopsThe hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.
FFlawedI stayed here for 4 nights while attending an International Expo nearby. I chose it due to ts excellent location to the old town square (5 mins walk) and nearby transit options. Check in was painful and laborious having to give all same information again despite booking online and handed an old fashioned key with a giant key ring (a door knob) The gothic decor is initially quite charming with darkened wood and portraits of dead people everywhere. The single room was cramped, tired and dated and boiling hot. With no air conditioning or the ability to open the window more than an inch I was left to roast away while trying to sleep. No sleep was managed. PIllows are thin, mattress is thin, uncomfortable bed. Shower is rubbish and a curtain so short its impossible to not cover the floor in water. No glass in room so had to get one from reception. Breakfast is ok, fairly basic cold options - meat, cheese, bread, boiled egg, cereal and juices. Dining room has some appeal and was tidy with tables cleared quickly. The main advantage of this hotel is the location, there is nothing else.
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How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.